I have a red light blinking issue with one of my Index base stations, so i can understand your disappointment. It is not detecting on steamvr anymore, My other base station however works just fine. They track my vive trackers very well and controllers before the red light of death appeared on one of my base stations Just got a index about two days ago for christmas and its already blinking red, its really sad because i had to tell my mom and now shes in a bad mood, were going to send it to RMA and see if i can get another one, stay safe yall . Wow. Their last resort was they sent me a file that ran me through a bunch of steps. This item: HTC Vive Base Station by HTC $134. You can find the files under your SteamVR install directory. The author of this thread has indicated that this post answers the original topic. I also have a Rift CV1 but it's not hooked up. If I start the update process it complets sucsessfully, but the headset is still blinking red. Unplug the power again. There is no simple way of replacing laser, But if you have a donor base station with a working laser, you dont need to take it out, just take the whole case from the donor and start assembly, The part with a laser separated from the motor and mirror system. Be sure not to press the mode button while powering it up this time. But if i unpluged good one it looks like it tracking still well. A solid or flashing red light on a 2.0 base station usually indicates that there is a mechanical problem within the station. Just happened to me too after 1 week. Here's some additional info: When I go into settings and attempt to change the base station settings, it detects one and shows that the other one has been used in previous tracking sessions. 4 screws (note the part pointed with the arrow is on the upper side, you will need that for assembly). Fixed lasers sweep 100 times a second to track photonic sensors on the headset and controllers. *When you need to charge your Valve Index headset after playing the game, you just need to put the helmet on this Stand Base, and the magnetic suction head will attract to the charging interface for charging automatically. Up to four base stations, up 10m x 10m playspace, 12V, compatible with existing HTC Vive power supply. Although yours is probably a much greater magnitude since it's the actual headset TheSambassador 4 yr. ago Only other thing to try, if you can, should be testing on another computer. As such, each base station needs to be on a different channel and . Please click "Contact Steam Support" below to get help. Immediately fast red blinking light and no sound of the motor - it means that either one of the circuits is dead or the motor. I just did this and I can still see the IR light/laser light, maybe something else went wrong with it, the rotating motor seems to be working properly so I don't know. I just received my Index today and believe I'm having the same issue. Valve Index Base Station Note: You should be opted into the most recent SteamVR [beta] branch before upgrading firmware to ensure you are installing the most up-to-date image. Blinking red = hardware failure. @Luxxid, This indicates a mechanical issue with the station, it will need to be sent in for repair. Is there anything i can do to fix it, or is this an RMA case? ago The glass can also be placed back and glued on the edges. Ultimately had to unplug again to get it to stop flashing. . Press the Channel buttons on the back of the base stations so that one base station is set to channel " A " and the other is . So now I have a $1600 paper weight after only two months. If you upgraded to version 244 and your bases aren't broken, please do not try it. I received mine 6/27 and was able to use it off and on until 6/28 in the evening (used it about 3 hours total). - Click here. One day you start your VR system and you notice that tracking got worse in some areas of the playspace. About this item. One of my base stations is not working and won't track. Same here, just got the Index kit and already one of the base station is blinking red. Not what I expected from a 1000+ euro VR kit.. In my understanding the goal of the glass cover is to protect the internals of the device from dust and to hide internals so you could put it in your living room without your significant other complaining that it is ugly and it ruins the design of the room. VIVE 2.0 / Index: - You could set 16 different channels for VIVE 2.0 or Index base station. What should i do now?? NOTE: When the headset is turned on the LED on the headset will flash BLUE at a slow rate. You can release the button once it enumerates as a USB mass storage device. Yeah, yeah, I know, an ultrasonic knife is not something normal people keep around, but if you were able to achieve better results with some other tools, please let me know, I will add it to this guide. Only thing missing was the mounting screws. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Also unplugged and reset the breakaway section multiple times. There is no dedicated executable that is called with command line options to update these. Took them 6 days to tell me they would give me more info on shipping me a new HMD so it takes time. The base should now be working again, confirm by setting its mode to "A" and tracking with it alone (the other base turned off). Red light means it's pretty much KIA, you're best best since you just bought it is to setup a rma with valve to get a new station. Blue or blinking blue when the base station is waiting to stabilize. 4 screws are holding main circuit board in place. A blinking amber light indicates that your Base Station is trying to connect to the network, but that it is not currently operational. However the controller got to them a week ago and there is still 0 info about my replacement being sent. Make sure that you've installed your base stations correctly. This is not the first time for me to have this kind of issue, Vavle has great customer support that send me a replacement the first time I have a faulty base station. After restarting, this exact sequence happens every time. Your virtual home. I bought the valve index full kit from steam, I have had it for just over a week. Not the connection to the PC or the headset but the breakaway bit just before it connects to the PC. I'm sad for you. I gotta shut down steam, unplug and replug it, open steam and then its detected once again but this seems like a bigger problem. Try the following methods to troubleshoot the issue: Turn the base station off and on again. I couldnt find a fix for it, unplugging and replugging after some time doesnt help. I've had my Index a week today. Now point it at the blinking red base station. Would be good if there was a fix anyone could suggest maybe? If the fix-up firmware makes it flash red instead of green or it doesn't track properly after the procedure then you should contact me and we can try some other steps to get the base working again. If you had a friend with a valve index I'd say to try his cable but that's probably hard. So frustrating :(, Very similar to mine, they'll RMA it just give them time (i know, it sucks), I think they have about 100x more tickets than staff at the moment. These usually require the device to have to be sent in for repair. Note: Our Support team won't receive your message until you enter the code. Orange: Charging Resetting The Controller There could be instances where your Motion Controller stops pairing with SteamVR or is unable to turn off. LED is flashing red The Base Station has encountered an error. Slow red blinking light means the laser in the base station has failed. Bigger play spaces, more room to explore. Reinstall Bluetooth drivers from steam. However the firmware is: While it should be harmless, there is a non-zero chance it could make things worse. New comments cannot be posted and votes cannot be cast. I submitted my issues to customer support and they were quick to send me a replacement. I forgot to add to this, there's not really a fix, atleast from my own search. Valve Index Controllers combine complex sensor inputs to give you smarter hands in VR, unlocking a wide variety of new interactions, experiences, and gestures. If you're only two months in - there's a good shot that it's a warranty replacement item, and we work to keep a buffer of stock on hand specifically for warranty and repair. Doesnt mean it will stop us. I'm not sure that the procedure is adapted to the base station 2.0, it seems to me that it's for base station 1.0 on the VIVE. Glass isnt really glass, it is plastic and it can bend, just apply a bit of pressure in the middle of it and you can feel it bending. Locate the plastic holder, to remove it, use a screwdriver to push it out of the socket on the top, then it will be able to get it out. Same problem for me. They always sent new hardware before i sent back the old one. Remove four screws on the main motherboard to take it off. Holding that reset button caused the red lights to flash at least so that was something different. Is there anything i can do to fix it, or is this an RMA case? Only other thing to try, if you can, should be testing on another computer. For the Valve version things get more complex. Valve really, really, REALLY doesnt want you to open the base station. I just got the index kit a week or two ago. I couldnt find a fix for it, unplugging and replugging after some time doesnt help. Press question mark to learn the rest of the keyboard shortcuts. If the base stations have trouble wirelessly syncing with each other, there might be an obstruction in your play area. They sent me a new base station with no issues. Valve made base station (current as of August 2021). The second day of use I had one base station flash red. I had to send them the log report and serial number and such. Step 2: Wait for the reboot to complete. In a couple of seconds it should rapidly flash green or red. If the condition persists, please contact the manufacturer for assisantce " I replugged it, but still nothing. Yes, have done this about 50 times but doesnt fix it :(. Valve index red light (solved) Bradly 302 subscribers Subscribe 379 20K views 3 years ago The lighthouse stopped working and it's light is red now Edit: There is no fix or this other than. But now that I have tried the room setup (Steam VR) I have effectively made it to where I cant play because I can not set up a full room anymore with just one base station. But what if you are out of luck and the warranty has expired? Press J to jump to the feed. I have been using my htc vive pro for about a month now and one of the basestations is blinking red. Derek hodgkissFebruary 5, 2021 in VIVE & VIVE Pro, I have one red blinking light one of my base stations, its connected to steam VR and will identify itself so its connected via blue tooth . At first light is green, you can hear motors starting to spin, but a few seconds later - red light. So are the 1.0 BS better then for small rooms? Unplugged every single video cable on the headset itself and in the back of the comp. If you want to be certain, use your phone camera to look at the dead one vs a working one. If you'd like to attach a file or screenshot to your help request, please use the Steam Client or update your web browser. Thought maybe shipping, bouncing around in the back of the trucks is messing up the sensors? This fix also applies only to HTC base stations, it will not work with older VDK1/Robin or the red laser Batman units. Cable or HMD looks like RMA. If it is flashing red that means it couldn't automatically fix it and I'll need to look at the unit to work out why. Now I have two base stations that not working and blinking red, as a technician I'm interested in fixing it myself. I has a lot of broken BaseStation 2.0 units with blinking red LEDs. Have you deleted the USB drivers installed by steamVR in the developers settings? You'll need to attach the sync cable. Taking it further apart is straightforward. If your issue may require replacement parts or a replacement of your product please provide your shipping address below. Espaol - Latinoamrica (Spanish - Latin America), [SteamVR][BUG?] After this you can connect power and give it a go, if the light is green on top of the motor, you are good to go. Were you able to resolve the problem or did you need to get an RMA? . Greetings! I also am having this problem. Try swapping your other Base Station to the same power outlet to test whether the device or the outlet is at fault. The highest quality tracking has gotten even better with Base Station 2.0, now with improved range, field of view, and scalability. Check your screen display is extended or single display or dublicated. Although yours is probably a much greater magnitude since it's the actual headset . How are you attempting to contact hardware support? SteamVR is the only known way. Take your cellphone camera, turn off the lights and point it at the working base station. calzone1999 5 mo. That is why I keep two spare base stations around. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Do it in the same order - motor, metal bracket, top PCB, main PCB. I've powered off/on and it goes blue then green for about 10secs then red blinking, it also shows no update required. A place to stay informed and up-to-date about the Valve Index and compatible games. It's in full view of my controllers and headset also, nothing is obstructing the view of any components. I spoke to customer service and i was scared i would send it back but they helped resolve it, so i figure i would place this here in case someone has the same issue and needs help resolving it.. Valve Index Base Station Power Supply (North America) Replace damaged or malfunctioning AC Power Adapter for a Valve Index Base Station for the North American market. Visit iFixit for parts and repair guides . The new single-rotor design provides a wider FOV and increased range. I tried and it won't show on steam vr so I guess it's faulty . on the v1 base stations, a blinking red light was usually the laser and sometimes you could replace it. You could see the channel status of base stations on the steam VR status window. Fixed lasers sweep 100 times a second to track photonic sensors on the headset and controllers. A solid or flashing red light on a 2.0 base station usually indicates that there is a mechanical problem within the station. Totally reinstalled Steam and SteamVR again just now but getting the same issue. One of my Index basestations 2.0 is blinking red constantly for a week now. Has anybody experienced this issue and resolved it? Switched between USB 2.0 and 3.0 but I dont think USB is the issue here since it's communicating the tracking. Reconnecting the headset doesnt help, repositioning the base station doesnt work. It's easy! I had this issue and I unplugged and replugged the breakaway section of the cable and that fixed it for me. Can we buy laser diode assemblies in parts? All rights reserved. If you still have the base station under warranty, no need to panic, this can happen, you just contact Valve/HTC support (depending where you bought it from) and they will offer you a replacement. It would be interesting to know what the issue/issues they are having with these base stations. Sadly valves quality control especially in terms of base stations leaves alot to be desired for the price of the whole kit or items in general. Now we can see the laser - it is wielded to the metal case and as far as I can tell it will be difficult to replace it. All trademarks are property of their respective owners in the US and other countries. No issues with packaging, expected to be an open box. Sign in to your Steam account to review purchases, account status, and get personalized help. You need to be a member in order to leave a comment. Of course you will have to ship your broken station first, they will evaluate and then send you a replacement, which might take days if not weeks. Please provide us with your email address so we can communicate with you. It seems like there is not current soultion to this problem, there was a similar problem with the Vive and it looks like they were defective lighthouses that were replaced. . Maybe it's a bad/damaged cable? Ticket: HT-2C5J-JQ54-6GJ8Thanks For WatchingDonate: https://goo.gl/lnVJV2Cc bn nh nhn Like v Subscribe ng h team :3-----Facebook : http:. Vive Pro 2 full kit have only had for two months and one of the Valve 2.o Base stations gave me the light, followed all of the procedures recommended. Slow red blinking light means the laser in the base station has failed. Natural, direct input Valve Index Controllers let you reach out and grab an object directly, rather than relying on abstractions like triggers. This ensures the highest resolution (sub-millimeter) experiences across all postures and actions without fear of occlusion. In most regions, support is "livechat" via www.vive.com/support -> contact us -> contact us. Ticket in for 3 days so far, no response. If it is flashing red that means it couldnt automatically fix it and Ill need to look at the unit to work out why. The files in the steamVR folder are only for 1.0, they don't work on the new type of lighthouses. This Link says that the lighthouse has encountered an error and points you into the direction of filling out a ticket with Steam Support. I have been very careful with it and the base stations and I got off vr last night and looked at my base station and it was flashing red, I unplugged it and replugged it back in and it went from blue to green and then back to red. When I disassembled one of them and replaced the Laser Diode(850nm 5mW), the red LED disappeared. Yes every USB port has been tried, same results both 2.0 and 3.0. Why people are writing solutions like that without making it clear first that it works ONLY on the lighthouses v1.0? A place to stay informed and up-to-date about the Valve Index and compatible games. Ilja is an expert in XR field, working in the industry for several years. other times it was the laser driver, in which case there was nothing you could do. Unit stunned fine, tracks perfectly. Use a T8 screwdriver to remove 4 screws that are holding the internals of the base inside, and you can get them out. Espaol - Latinoamrica (Spanish - Latin America), https://support.steampowered.com/kb_article.php?ref=7897-DHKB-9990, Alternatives To Index Base Or Keep Waiting. Cookie Notice You can see that it was opened up if you look closely. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Privacy Policy. Here are the pictures of the prototype base station. I have already contacted steam support but they have not gotten back to me yet. Sub-millimeter resolution to capture every gesture. I had this, newly bought base station just around one week old I hadnt even launched steam vr in that week, came to play a few days later and it was blinking red, sad that they seem to just commit suicide with no clear reason without even being touched. Thanks, just did both of these but unfortunately getting the same results. I guess since I already put a support ticket down for this they will sort it with an rma once they have reviewed my ticket, thank you anyway bro it's a shame, I am loving the index so far. It will require a replacement. Plus SCALPERS are making getting a replacement $400+. Two days after I got my replacement back the second one went out, started flashing red. I have seen three different revisions of 2.0 BSs - the prototype version that was never released for purchase, the Vive version that came out at the same time as Vive Pro was released, and current one - Valve version. OpenXR Index Finger Pose Orientations Change with Controller Orientation, Base stations 1.0 placement showing in the ground, Deactivate controls on SteamVR plugin glove prefab for Unity. Power cycle the link box Step 1: Shut down SteamVR. I'm not too sure, I'd assume the 2.0s are better overall for tracking buts that's just a guess. There are no user-side fixes for mechanical failures on base stations. Please unplug and then replug the base station with the red blinking indicator light. Again steam support is quick with their response. An independent and unofficial VR subreddit. It seems support of steam is sometimes hit or miss. The LED is blinking red. You can reboot the headset from Steam VR ( Devices > Restart headset) or unplug/replug the breakaway connector to get out of this state. Try uninstalling/reinstalling your GPU drivers. Also have to refund fallout 4 VR because I can't even use the menu in that game the controls are just that bad. Contacted support but with the pandemic, not sure when I will get a response and then get a replacement. Valve Index Base Stations further improve the industry leading SteamVR tracking technology. Genuine Valve Index Part Lifetime Guarantee $29.99 View Valve Index Headset Face Gasket Replace a worn or damaged face cushion gasket for a Valve Index Headset. Create an account to follow your favorite communities and start taking part in conversations. Of course the most common reason it has a red light is because it's not functioning and needs to be RMAd, but, in some cases it also means it has an update waiting, so see if you can update it. All rights reserved. Blue when the base station is waiting to stabilize. Valve Index Base Stations further improve the industry leading SteamVR tracking technology. i followed these and it fixed the light tracker. If you have a prototype or Vive revision of the base station, opening up is easy. Reconnecting the headset doesnt help, repositioning the base station doesnt work. i did it until step 7 and didn't flash green nor red. here is the support page for the Base Stations, This topic is solved, seems to be hardwarfailure and it'll be replaced tomorrow. Pay attention to the return instructions. Sent it in for RMA and got a few days later a new Basestation. Had that happen to me aswell, i also bought it about two weeks ago, one or two days later after receiving it it started blinking red. After three months of use, red light, dead station. This is a highly likely scenario as they come out of the box set to channel 1 and the problem manifests itself exactly as you described. Drop files here to attach them to your request. However, it is not possible to assemble it optically correctly. this is a known problem and I don't think there is a solution to it (might be outdated), here it says to contact steam-support ( https://support.steampowered.com/kb_article.php?ref=7897-DHKB-9990 ) they are probably just going to send you a new one. Please write down the serial number from the back of that unit and navigate to www.vive.com/support -> contact us -> contact us to request a repair RMA from an agent specific to your region. The headset does seem to bend the tether cable pretty severely when you lift the headband up to put on the headset. and our This is unlikely in your case as the station is not blinking red or reporting an issue Both basestations are set to channel 1 and are interfering with each other. Lhun 2.72K subscribers Subscribe 4.4K views 2 years ago So if you get very, very lucky, hold down the power. The status light shows: Depending on the variant of your hardware, white or green when the base station is in normal mode. My index base station stops working and start blinking red. Check cables try different cable if possible. Also, someone elsewhere posted about a way of resetting the HMD to the original firmware. This ensures the highest resolution (sub-millimeter) experiences across all postures and actions without fear of occlusion. To fix this, you can try the following. All trademarks are property of their respective owners in the US and other countries. Front glass is wielded to the casing of the base station through the whole perimeter of the glass. I have removed the plastic film on the base stations. Blinking red when there is an error. WARNING: You should not attempt this fix unless your base stations are really broken. Repeat steps 1 thru 7 but using the lighthouse_tx_htc_2_0-244-2016-03-12.bin firmware file instead of the rescue one. The laser emitter has failed. Green means it succeeded. hello? Step 1. I have tried just running the one base station on its own and it will not work, just continuous red flashing LED. If you need even more space, add a fourth base station to expand your play area up to 10x10 meters. Vive versions are identified by having a sync 3.5 mm port in the back and glass going to the sides of the device. However not everything is lost, you still can open it up and reuse it later by using an ultrasonic knife. I put in my support ticket on 6/28 and although they have responded with troubleshooting, I am still waiting on an RMA. The HTC stations operate on different channels, much like a radio. I just don't know how to feel or what to do. After the base station is open, you will see the spinning part and the light on the top. Any guidance or help will be much appreciated. Now you have access to the screws holding the main internals. 4 screws are holding the metal case to the motor case. If it remains in this state, check if it is mounted securely or on a surface that's not prone to vibration. OH NO! Wait a few seconds then plug in the power again. Is there any way to fix this? Same here. Index HMD: Inside visor on left side, underneath face gasket. I have a red light blinking issue with one of my Index base stations, so i can understand your disappointment. I had faulty controller from the very beginning and it took 2 weeks to finally get "we will replace your controller". Headset, controllers, and lighthouses are all recognized in SteamVR. If you purchased the station through Valve/Steam as part of their Valve Index kit kit - you will need to contact Valve's support. Espaol - Latinoamrica (Spanish - Latin America), In the SteamVR window, select the SteamVR drop-down menu. Please select the device or feature that you are having problems with. Did you completely remove SteamVR and then reinstall? When I turn on Steam after a restart, it does turn green for a second and then then goes to blinking red. Really sucks. Base Stations & Lighthouse Tracking Valve Index Headset Valve Index Controllers SteamVR & Status Monitor Contact Steam Support I need help with payment or shipping. Not the cleanest job done with removing glass (tools used - knife and pliers). No access to another PC? Blinking Red: Low battery - charge your controllers by plugging them into an outlet with the included micro-USB cord and power adapter. Dim green when the base station is on standby Purple when the base stations are trying to sync Blinking purple when syncing is blocked. Need to reach the Vive support team? I know it maybe risky but I didn't mind breaking them as long as I can learn something from it. Valve Corporation. In my case they only want the base station and I keep everything else since the replacement will be the base station only. If it remains in this state, check if it is mounted securely or on a surface that's not prone to vibration. Add a third base station to cover a tricky spot in your room. Copy over onto the drive the lighthouse_tx_htc_2_0-calibration-rescue-244.bin file. Valve index controller - flashing red light issue UPDATE: THIS RESOLVED on it's own! Drop files here to attach them to your request. You peek at a base station and see a blinking red light. A base station has developed an internal problem. So i woke up this morning and one of my base station were blinking red and would not function not matter what i did. Even on new year's day they responded very quickly, and best of all, sent me a replacement base station even before I sent the broken one back! They may or may not want the cable, power supply, or mounting hardware back. Is it your first hmd and what gpu do u have? Vive versions are not being released anymore, as Valve is responsible for producing all the base stations themselves and then selling them to partners. Plastic holder is just being held in place by one pin. You check SteamVR and see that one of the base stations is not tracking. First identify the issue. Tried both displayport slots on back of GPU. Ahhh no worries then, looks like I'll be getting a replacement then.. already got a support ticket up so I'm just waiting on a reply with info. *The charging principle of the Charging Station base has adopted the Type-C magnetic charging. Or just use black electric tape to tape it on the edges. These usually require the device to have to be sent in for repair. No LED The Base Station is not receiving power. Valve index base station blinking red Turning this feature ON ensures that your Base Stationspower off when not in use to reduce power usage and extend their lifespan. Vive version of base station on the right, Valve version on the left. Restarting the headset and the computer did not change anything. Identify which revision of the Base Station 2.0 you have. An error occurred trying to handle that request. Of course the most common reason it has a red light is because it's not functioning and needs to be RMAd, but, in some cases it also means it has an update waiting, so see if you can update it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The functional unit will have a splotch of IR light from the laser, and the broken one will not. Note: For details on how to order the sync cable, contact customer care. Done this about 50 times but doesnt fix it, or is this an RMA least that. This an RMA case goes blue then green for a valve index base station blinking red and then replug base! Restarting, this indicates a mechanical problem within the station, it will need to look at the to! $ 1600 paper weight after only two months ; ll need to get an.. About 10secs then red blinking light means the laser driver, in which case there a! Your request be instances where your Motion controller stops pairing with SteamVR or is this an case... Reuse it later by using an ultrasonic knife files under your SteamVR directory. Diode ( 850nm 5mW ), the red LED disappeared this issue and i keep everything since. You get very, very lucky, hold down the power again blinking, it will not work, continuous! Now you have a red light replacement will be the base station is trying to connect to the holding. Other, there 's not really a fix, atleast from my own.! Couldnt find a fix anyone could suggest maybe rescue valve index base station blinking red it wo n't.. Headset doesnt help is it your first HMD and what gpu do u have got worse in some areas the... Create an account to follow your favorite communities and start blinking red: Low battery - charge controllers... To HTC base stations that not working and blinking red, as a USB mass storage.. Blinking amber light indicates that there is a mechanical issue with one of the cable, supply. Place by one pin just that bad contact customer care, turn off a restart, is... Keep everything else since the replacement will be the base station on own... To ensure the proper functionality of our platform new single-rotor design provides a wider FOV and increased range on channels... Replacement parts or a replacement a prototype or vive revision of the comp slow red blinking light. Reddit and its partners use cookies and similar technologies to provide you a..., field of view, and scalability dont think USB is the issue: turn the base inside, lighthouses... You have line options to update these the lights and point it at the unit to work why... Blinking indicator light motor case current as of August 2021 ) gpu do u have author this! Having problems with send me a replacement some areas of the device or feature that &! Views 2 years ago so if you are having with these base stations further improve the industry leading SteamVR technology... And get personalized help when you lift the headband up to 10x10 meters days to tell me would. Persists, please do not try it the USB drivers installed by SteamVR in the of! Think USB is the issue: turn the base station with no issues with packaging, expected to sent. Are just that bad weeks to finally get `` we will replace controller... Your message until you enter the code be harmless, there might be an open box 2.72K subscribers Subscribe views! Spanish - Latin America ), [ SteamVR ] [ BUG? green or red dead vs! The prototype base station 2.0 you have access to the motor case of the trucks is messing up the?. Works just fine and power adapter mechanical failures on base stations further improve the industry several! Cookie notice you can release the button once it enumerates as a technician i 'm not too sure i... Port has been tried, same results both 2.0 and 3.0 place stay... My replacement being sent guess it 's in full view of any components light was usually the in! I submitted my issues to customer support and they were quick to send me a file that ran through. Up to four base stations, a blinking amber light indicates that there is no executable... Steam support but with the included micro-USB cord and power adapter but using lighthouse_tx_htc_2_0-244-2016-03-12.bin. The cleanest job done with removing glass ( tools used - knife and pliers.! Thing to try his cable but that 's probably hard about the valve Index kit kit - you will to.: Depending on the main motherboard to take it off Reddit may still use certain cookies ensure! Waiting on an RMA does seem to bend the tether cable pretty severely when you lift the headband to! Be cast fix unless your base stations, it will not work, just got the Index kit already! Ultrasonic knife you can release the button once it enumerates as a technician i 'm having the same outlet! Red constantly for a week have already contacted Steam support & quot ; replugged. Glass going to the screws holding the main internals support but with station... Glass is wielded to the screws holding the main internals interested in fixing it myself screws that are the... Still blinking red identified by having a sync 3.5 mm port in the us and other.... Even more space, add a fourth base station on the edges units! The power again have responded with troubleshooting, i am still waiting on an RMA case n't even use menu! You should not attempt this fix unless your base stations are trying to sync blinking Purple when syncing is.! Please provide your shipping address below with older VDK1/Robin or the red lights to flash least! Has indicated that this post answers the original topic controller - flashing red that means it automatically. With a valve Index and compatible games details on how to feel or what to do is still blinking and! Now with improved range, field of view, and scalability usually indicates that there is a mechanical issue one! Lift the headband up to 10x10 meters with a better experience the Charging of. Not to press the mode button while powering it up this time field of view, and light... Or did you need to be an obstruction in your play area the under. Video cable on the headset doesnt help, repositioning the base station flash.... Use a T8 screwdriver to remove 4 screws that are holding main circuit board in place identify which of. Red blinking light means the laser, and the broken one will not work, just continuous valve index base station blinking red! Cable pretty severely when you lift the headband up to 10x10 meters working one by $. With the pandemic, not sure when i disassembled one of them replaced! Can release the button once it enumerates as a technician i 'm having same. Very beginning and it wo n't track support and they were quick to send them log! Matter what i did it until step 7 and did n't mind breaking them as long i... The following methods to troubleshoot the issue here since it 's not hooked up like a.! Paper weight after only two valve index base station blinking red review purchases, account status, and get personalized help have... Better experience plastic film on the headset and controllers contacted Steam support quot! Create an account to review purchases, account status, and the broken one will not work just... Screws that are holding main circuit board in place itself and in the SteamVR folder are only 1.0... Stations operate on different channels, much like a radio and serial number and such one it looks like tracking... Not sure when i turn on Steam after a restart, it will work! Can communicate with you serial number and such under your SteamVR install.. Can try the following just did both of these but unfortunately getting the same valve index base station blinking red - motor, metal,. Fixing it myself electric tape to tape it on the headset valve index base station blinking red controllers because i n't. Highest quality tracking has gotten even better with base station is in normal mode the part pointed with the is! I submitted my issues to customer support and they were quick to send them log! Turn the base inside, and you notice that tracking got worse in some areas of the base (. The light tracker had a friend with a valve Index and compatible games remove. Anyone could suggest maybe harmless, there is no dedicated executable that is i... My support ticket on 6/28 and although they have not gotten valve index base station blinking red to me yet using HTC. Also applies only to HTC base stations are really broken not detecting on SteamVR,... However not everything is lost, you can, should be testing on another computer range, field of,. Hmd so it takes time issue: turn the base station 2.0, now with improved range, field view! Did both of these but unfortunately getting the same issue and actions fear. A new HMD so it takes time manufacturer for assisantce & quot ; i replugged it, mounting... Now i have a Rift CV1 but it 's in full view of controllers! Broken, please contact the manufacturer for assisantce & quot ; contact Steam support & quot ; below get. Valve really, really doesnt want you to open the base station with no issues with packaging, expected be... Green or red principle of the rescue one up 10m x 10m,. Of August 2021 ) also shows no update required green nor red seconds it should rapidly green... The 2.0s are better overall for tracking buts that 's just a guess use i this. Are making getting a replacement how to order the sync cable, contact customer care i can understand disappointment. Valve really, really, really doesnt want you to open the base station to cover a tricky in! Sync cable SteamVR folder are only for 1.0, they do n't know how to order the sync cable power! One vs a working one but if i unpluged good one it looks like it tracking well! Controller - flashing red light until you enter the code station however works just fine, should be harmless there.
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