Copyright 2023 Apple Inc. All rights reserved. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. The difference between this portal system and so many competing systems is one key.. Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. Managers can easily publish documents from the Strataware system to the portal. Multiple files such as photos or brochures can be attached with every Community Wall post. Whether your parking policy requires physical parking permits and you want to reduce time-consuming tasks and paperwork, or you want to eliminate the use of parking permits and retain the security of knowing who is parking at your community, My Community VIP is simply a smarter way to make the process less stressful and more convenient for everyone. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. Reserve Amenities - Schedule amenities at your property. Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. Face ID Login - Authenticate with your face with iPhone X+. 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. I love it! Much of the ResidentPortal app is configurable by the property in which you live. Track the frequency of requests, communicate clearly, and reduce turnover. Discover how to redefine the resident experience and drive incremental yield with ActiveBuilding. Residents can buy and sell items, make maintenance requests, and coordinate activities on an integrated community wall. Choose an option below that best fits your needs. ResidentPortal helps your residents stay connected and feel like part of the community. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications Pay Rent Online! Enter your email address below and we'll send you a reset email link. submit rent payments, pet fees, application fees, security deposits.. RESIDENT'S SUBLET. Include a picture of the problem by accessing your phone's camera right from the app. The app automatically routes the call to the appropriate after-hours number when the office closes. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Residents can review electronic documents right in ResidentPortal. Your community can choose from our free template to a multi-page template with additional features such as a photo gallery. 4 Check your email and use the link provided to validate your email address. Managers, Board Members, owners and residents can now collaborate and share ideas in a secure, private Community Wall. Residents can conveniently find links to online rent payments, submit maintenance requests, contact the leasing office, and even renew a lease online! Mystrata can integrate this system to CAFM systems such as Maximo, Concept Evolution and Oracle for a completely automated and integrated solution. Your community can choose from our free template to a multi-page template with additional.. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. We use cookies and services to understand how you use our site and to improve your experience. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. Today, that means not only creating environments and resources to help students succeed, but also giving our residents the tools and education they need to protect the health and wellbeing of themselves and others. On the portal they can create and track maintenance.. Let your customers self-service. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Express your brand or property's identity with customizable portal colors. The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. These roles are automatically managed from the management software. Give your residents access to what matters most. Well deserved promotion! MyCommunity - Signup Sign-up to MyCommunity for Free First we need to check you are not already a registered user of the system Select a Community Easily access the industrys most accurate and reliable rent and occupancy data. The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses. The app automatically routes your call to the appropriate after-hours number when the office closes. Submit Maintenance Requests - Submit a maintenance request right from the app. The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements. Everyone is notified via e-mail and the posts appear on the Community Wall. Contact Us. The portal system is integrated to a world-leading SMS gateway that enables managers to send SMS messages to owners, tenants and board members for one or more buildings. Resident Portal; Your search results. Proven to outperform the market 2-5% in every market cycle. Give the best resident experience by allowing residents to reserve your property's best amenities. Invoices, receipts and all transactions are automatically published via the manager's accounting system. Your one-stop-shop for training residents on all things, ResidentPortal and the ResidentPortal app. 5 Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community. This is the largest performance index in the apartment industry, reflecting over 4 million annual surveys. Submit and track maintenance requests anytime, anywhere. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. Business Directories & Real Estate Listings. I just hate checking my mail or wasting paper when an electronic notification within the app seems like it would be easy. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Resident Portal Sign In Forgot Password Register Remember Me. The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more. Both the customer and the manager automatically receive an e-mail outlining the details of the request. Reach out and let us know how we can help you. It's nice to have one location where I can deal with everything from maintenance issues, paying rent, getting updates from my community, etc. Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. granularity and accuracy. Happy 2021!!! My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. Applicants - click on 'Applicant Login' to access the Applicant Portal. Amenities: Reserving amenities is easier than ever. We believe our residents deserve a high level of service. User Login. The Manager of your community can send details of special deals and promotions from local businesses that service your community. Reach out and let us know how we can help you. Call 888-245-3281 8am - 7pm EDT, or send us a message *Conditions apply. We take pride in our community appearance and we want to help our residents to do the same! I would like to settle my final account balance. Every community handles resident communication independently, but a good place to start is the MAA site and the Resident Login portal. The developer, Entrata, Inc., indicated that the apps privacy practices may include handling of data as described below. Copyright 2023 Entrata, Inc. All rights reserved. Community association board members.Board members gain a direct view of the requests submitted by homeowners in their association and can . Ever since Rachel has been the manager everything for me has been so smooth so much respect and hospitality coming from her so much understanding shes amazing I have dealt with all of them and she is by far the best she has took in this please above and beyond what it was when I moved in 2 1/2 years ago I hope that she stays longer and I hope that she continues to get the respect she deserves. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email customerservice@metcap.com. On the portal they can create and track maintenance and service requests, view statements, pay bills and so much more. It couldn't be better! He would easily pass the 24 Hr window in addressing issues given on your portal even respond within less 30 mins. Our standard model includes excellent appliances and lighting. Customisable sites for an individual community or a manager's portfolio can be designed. Log In 1 Click the resident portal button and select "Sign Up" to register. Search for "Urbanise Community" in the app store, or click on an icon below. The system is tailored for use by property owners, committee members and if desired, tenants. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Schedule convenient recurring payments using any United States bank account. Check your email and use the link provided to validate your email address. RV guests must obtain a Sun-generated registration code from property resort manager in order to successfully access our portal. "- ResidentPortal user5, "Easy to use and available 24/7. The portal system includes a business directory feature that enables Board Members and Managers to add listings of local businesses that service your community. Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. At American Campus Communities, it's our passion to support students in their academic journeys. Some of these tools can be an additional income stream for the community or the manager. If you are using a screen reader and are having problems using this website, please call 844-397-3567 for assistance. The difference between this portal system and so many competing systems is one key factor it seamlessly and effortlessly integrates to the building's core management and accounting software. 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