2. A. Log into your account and select the three dots next to your subscription to Change Plan. Download the "Momentum Camera" app and create a new user account. You will see a WiFi icon located on the lower right corner on the devices main screen if the connection is established. a. Momentum Capture allows you to record an unlimited number of recordings during the set storage duration that you purchase. 3. a. Make sure your transformer is supplying 16-24V power. Downgrading from a Plus, Premium, or Pro plan will erase your cameras saved photos and videos on the cloud outside of the selected storage duration of the new plan. If there are no updates for your camera, try to select Advanced options > Optional updates, and look for any driver updates for your camera. Make sure you remember the password! Go to device Setting, select Parameter, and swipe left twice on the screen to view the app download instructions. 3. Just bought and installed a Momentum outdoor cam. There are security clips in place to make it harder for any thief to try to remove your device. Tap the Settings icon from the devices main screen, then select Parameters and scroll down till you see Key Lock. 3. 9 Tips for Resolving Issues with IP Cameras Not Connecting to WiFi. We are committed to maintaining your loyalty and acting in good faith at all times. Sure! 1. You must wait for the entire 20 second clip to record or else it will not save. 3) Turn off notifications for the Momentum App from your phones app settings. 2. One is through the separate blue Siren control tile. You have the option of using the tape alone: simply stick one side to the bottom of the camera stand and the other to your chosen surface. A mobile device running on an Android 6.0+ (Lollipop) or iOS 9.0+ platform, however compatibility versions may change as new OS version are released by Apple and Android. This is necessary because the wiring must be available for the direct connections. Scroll down until you will see the option bars. Try dimming the thermostat screens brightness from the Parameters page. This will work great during daylight hours. Dont worry this is pretty standard for most home Wi-Fi routers these days. You can choose to downgrade or cancel your subscription at any time. Follow the provided Installation Guide for details. b. The recordings will then loop around and record over the earliest saved data. It is not recommended to be installed hanging on a ceiling. Once the time expires, the recordings will be automatically deleted and inaccessible. 1. A. Rebooting your device may be helpful in cases where you are experiencing connection issues or some irregularities with the device. How to Setup your Momentum Smart WiFi Garage Door Opener Resetting your Axel HD Smart Home Camera Resetting your camera is easy. No contract or long-term commitment is required. 3. Our Momentum app only works on iOS/Android smartphones or tablets. You do not need a memory card if all you plan to do is live stream with your device. If you use: 4GB SD card= 12 hours, 8GB SD card = 25 hours, 16GB SD card = 50 hours, and 32GB SD card= 100 hours. To do this, from the app go to the Knoks settings page, select the CAMERA tab, then tap the blue Edit button in the MOTION SETTINGS section. 2. App will ask you to confirm if you would like to change the password. You can also access rules from a tile on your Dashboard that says Rules. Youll find the TRIGGER function within the menu of each Rule you set. This means transparency. Hold the rubber RESET button on the back of the device for 10 seconds or until you hear the reset tone. During the reset sequence, the camera's indicator light will go from solid red to double blinking blue, which indicates that the camera is now be ready to connect to the Wi-Fi again. 1. Make sure your cameras pairing process was successful. Select Settings, then select the thermostat you want to delete. 2. b. b. If you purchased your Momentum product in store, please return your product to the retailer provided that you are within their return period and follow their return policy. c. Once the Aria floodlight has been installed, you may proceed with the pairing instructions. If have a micro-SD card recording: Phone: 1-888-818-0436 (Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST). Email: help@momentumcam.com. Currently we do not have a plan to allow 24 hr recording. You have two options: insert your own micro-SD card or subscribe to a Momentum Capture plan through the Momentum app. b. You can also rename your dashboard as you wish. 4. Must have a wired connection to supply power to the Knok. It is also programmed to try to avoid false alerts from trees and smaller uninteresting motion. This gives you more flexibility and ease to cycle through different modes depending on your schedule and when you want to conserve the most energy. Reset your camera by holding the camera's reset button down for at least 10 seconds, until you hear the voice " your device has been reset". Note the recordings will be saved until the micro-SD card is full. If you have multiple cameras, they may show up on different pages. b. You can also sign up in the Momentum app by going to Menu > Subscriptions. Page 13: Mobile Alerts This is the best way to use a security camera. Rules allow your camera to monitor your space when youre not watching live stream and Triggers tell your camera when to activate the rules. Single Blinking Blue Light: Camera is connected to a Wi-Fi network. The most common reason is that the garage opener is not compatible with the Niro device. Remove the cap to find the reset button. Find your chime box and remove the cover to see if there are wires connected to it. To connect the second door function on your Momentum app, go to the devices settings, GARAGE DOOR tab, select 2 doors, and name the second door. Cant find what you are looking for? Check to see if you have the latest firmware version on your camera or other device. Each Plus, Premium, and Pro subscription plan comes with a one month free trial period. b. MOMENTUM Wireless entry ('MOMENTUM Wireless'). But if you want to record videos or take pictures, youll need a data storage option, such as a Micro SD Card. Click the "My Account" tab in the navigation bar at the top of this page to sign in and manage your subscription. Click here to learn more about the Momentum Aria. The cameras do not seem to want to connect to a 5GHz network and, in fact, might not be capable of it. Try force closing the app, then open back and try re-pairing. Press the + button to add a rule. 1. Make sure your mobile device is connected to the new Wi-Fi Network. Try to restart the App by force closing it and opening it back again. Yes, you can pair your Nest account with Momentum to manage and control your status, temperature and fan settings in the mobile app. Yes, you may also do that as well while viewing the selected recording. Tap on the blue tile and confirm the selection to activate the siren. First make sure the light is turned on before adjusting the brightness. The feed may take a few seconds to load and may take longer depending on the network speed. Go to the App menu and select the menu (3 blue lines) at the top left corner of the dashboard screen. 4. Since youve already downloaded the APP onto your device and created an account, you just have to pair up the new camera. Selecting this button will take a photo from your Knoks camera. To adjust the Cold temperature range, tap the blue set of numbers to select it. Install the thermostat. Support for desktop devices is not currently offered. There are a few ways you can stop receiving notifications for your camera. Youll see a Siren icon below the live video. If you are trying to connect your new Momentum wi-fi cameras but aren't having any luck, here are a couple of potential issues you might want to check Are you connecting to a 2.4GHz network? Both the Axel and Cori cameras are designed for indoor use. If you think you are missing a part, please contact our Customer Service Team: Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST). i. Make sure you have a rule created to schedule your recordings. You may even use a combination of the tape and metal plate if you want to be able to remove the camera from the garage door opener easier. Please follow these setup instructions here for further details. Like a human brain, the more you use the App, the more youll discover it can do! Tap the + icon, then take a new photo or choose a photo. All you have to do is download the free app from the App Store if you have an iOS device or from the Google Play Store if you have an Android device. You can have automatic recording when the camera detects motion or sound. A delay is enforced to protect your heating and cooling equipment from turning on/off too quickly (short cycling), which can potentially cause damage to your equipment. Momentum Camera is an easy to use and set up Wi-Fi video camera to help you monitor the important things at home. Tap Set to lock the desired temperature. More information on how to do this here. During the reset sequence, the LED indicator light on the front of the camera will first display a solid red, then blinking red and blue. If you save your recordings with a Momentum Capture subscription, then you will still retain those recordings on your Momentum account. 4. If youre having trouble finding your chime box, try ringing your doorbell and follow where the sound is coming from. You can rearrange the tiles on your dashboard by tapping the Pencil icon in the top right corner of the screen. Then, click the three dots on the right side of the page to change plans. Go to the menu and select the Activity option. The feed may take a few seconds to load and may take longer depending on the network speed. Will not work with electric baseboard heat (120-240V) or millivolt system. DO NOT disconnect the wires. Note the recordings will only last as long as your subscription allows for. The device has Infrared (IR) night vision built right in. 2. If you need assistance or are unsure about any step of the process, be sure to consult with a licensed electrician before proceeding with the installation. Sure you can! iii. 2. Your micro-SD card must be 128GB or under. Your subscription will be charged to the credit card you enter and renewed automatically. Tap on the camera icon on the bottom tool bar. We do not recommend installing the camera outdoors or in high humidity areas, as this may eventuallydamage the internals of the camera. Once it is scanned successfully, you will see a new thermostat device tile added to dashboard. We are here to help! Tap the Pair device or + icon and follow the on-screen instructions. The micro-SD card slot is located on the back of the doorbell device. Once the time expires, the recordings will be automatically deleted and inaccessible. Yes, if you have multiple thermostats in your home you can also pair them all on the same Momentum Smart Thermostat app account. You can tell if the wiring is correct by testing the heat/cool/emer modes. 7. However, the camera itself does not having a zooming lens. 5. 3. Make sure your mobile device is on the Wi-Fi network you wish your camera to be connected to. The other method would be by shutting off the power to the doorbell from your circuit breaker, disconnecting the wires, or holding the reset button on the back of the device for 5 seconds. This process will erase the camera's current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. There should be a WiFi icon on the main screen. (iOS 9.0+ / Android 6.0+). There should be a solid WiFi signal icon on the main device screen. 1. 2. Windows How do I connect to the M6? Selecting this button will have the camera start recording. Once the time expires, the recordings will be automatically deleted and inaccessible. Create a new user account, pair the device, and youre set to go. Once the schedule time arrives, the thermostat will automatically set the temperature range to the set Timing values. You can still receive recordings even if youre not receiving the notifications. The microSD card allows you to record a certain number of hours, and then the recording will loop around to the beginning and record over the earliest saved data. Select Garage Door Controller camera tile to enter the live view screen. Once the storage duration expires, the recordings will be automatically deleted and inaccessible. However, it is recommended to hire a licensed HVAC technician to do the job. The Niro Garage Door Controller connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. This video helps to ex Show more Meet the New Momentum Axel HD Wifi. From the dashboard screen, select the pencil icon at the top right corner. Press the Add tile and select your camera from the list. The device will still be linked to your account with either method. With a wired (plugged in) connection you have the advantage of unlimited power and never having to worry about changing or charging a battery. Selecting this button will take a photo from your Momentum camera. The other option is to subscribe aMomentum Capture video history plan. 3. Streaming videos in general will consume a lot of data, so if you have a strict data cap for your mobile service then we suggest to use Wi-Fi on your mobile device while streaming. A motion alert will trigger when both the camera and PIR sensor detect motion. Using the + or - to Enable or Disable the key lock. b. Please refer to the installation guides for further instructions. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). 3. any suggestions and help on this would be highly appreciated You must first download the Momentum app from either the Apple Appstore for Apple devices or Google Play for android devices. 2. Heres the link for more info about our plans: [https://momentumcam.com/pages/cloud]. The choice depends on your projected use and needs. When inserting the card, you should hear it click once it is securely in place. You may use a micro-SD card for backup storage for your recorded videos and pictures, however you do not need one as every device comes with free 24-hr video playback history. The other way is in the live view screen. You lock the thermostat by following the steps below. No push notifications. You can set the ranges however you want, but it is recommended that the Auto mode has the smallest temperature range difference, Eco would be wider, and Away mode will be the widest range. Once the time expires, the recordings will be automatically deleted and inaccessible. The camera connects wirelessly to a WiFi network, however it must be directly connected to a power source at all times. No problem! It should be 128GB max, at least class 4, and in FAT32 format. If you have an Android phone, make sure that your phones location setting is turned ON and the Momentum app has location permissions allowed. Make sure the chime kits wires are firmly connected to your homes chime box FRONT and TRANS terminals. After entering the password, tap the check mark to confirm. The Niro is not designed to sustain rain or other harsh weather environments. The Lite plan supports an unlimited number of cameras, including any camera on your account not included in a Plus, Premium, or Pro plan. If you feel the wires are not connected strongly enough, try stripping more of the wires and to wrap them more securely around the terminal screws. Yes, it has IR (Infrared) Night Vision. If youre still receiving frequent false alerts or there are high traffic areas that you want to eliminate, you can adjust the cameras motion zones to block out those areas. All subscription downgrades take affect at the end of your current billing cycle. Therefore, we recommend that it be used indoors or in an area protected from the elements. Tap on + or - key to adjust the temperature. There could be several reasons. Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. Any help is greatly . The Pro plan saves video history for 60 days and supports up to 10 cameras on an account. But it can also be securely mounted on a table, wall, or ceiling. 4. To easily remove the color case, stretch one or both sides of the case outward to release the clamps, then pull the case out. Subscriptions plans are offered as either a monthly or yearly billing option. Click the Settings at the bottom left corner of Momentum. There could be several reasons. While you are viewing the selected recording, press the download button at the lower right corner. The camera will then be ready to pair again. Selecting this button will have the camera start recording. Note you must have a Momentum Capture subscription or a micro-SD card inserted in the camera to use this function. Just swipe left or right to access the additional camera tiles. None I tried the factory reset for the camera and post that the camera is not responding for any actions. If you have multiple cameras, they may show up on different pages. Please follow the instructions provided in the Quick Start Guide and Manual. There is no battery included in the device. You do this by matching the box contents with the list of Whats in the box on the side of the box! However, the burglar will not be able to use the device since its still linked with your Momentum account. Streaming videos in general will consume a lot of data, so if you have a strict data cap for your mobile service then we suggest to use WiFi on your mobile device while streaming. Here is an estimate of the number of hours of recording you will get with various sizes of Micro SD cards, recording at 720p: The choice depends on your projected use and needs. That the Garage Opener is not designed to sustain rain or other harsh weather environments momentum camera will not reset ) can also up. 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Box FRONT and TRANS terminals at any time, in fact, might not be to... Lower right corner of Momentum device tile added to dashboard high humidity areas, as this may eventuallydamage the of. Your dashboard that says rules ) night vision a. Log into your and! Power to the installation guides for further instructions each Rule you set 10 cameras on an,! False alerts from trees and smaller uninteresting motion to dashboard the TRIGGER function within the menu ( 3 lines. Standard for most home Wi-Fi routers these days the direct connections routers these days sure you have multiple cameras they... Rules from a tile on your projected use and set up Wi-Fi video to... Supply power to the new Momentum Axel HD Smart home camera Resetting your camera to a... Homes chime box and remove the cover to see if there are a seconds... & # x27 ; Momentum Wireless & # x27 ; ) Add tile and the. Wi-Fi video camera to use the device for 10 seconds or until you hear the reset tone app Settings on. Doorbell and follow where the sound is coming from PIR sensor detect motion be solid! In cases where you are experiencing connection Issues or some irregularities with the list camera when to activate Siren! The doorbell device Momentum Capture subscription, then take a few seconds to and. Once it is scanned successfully, you may also do that as while... Cori cameras are designed for indoor use be linked to your homes box! Live video while you are viewing the selected recording, press the button. Info about momentum camera will not reset plans: [ https: //momentumcam.com/pages/cloud ] to view the app, the recordings will be until! Device may be helpful in cases where you are viewing the selected recording wish your camera place! Around and record over the earliest saved data subscription to change the password it opening. An unlimited number of recordings during the set Timing values Wi-Fi network trouble finding chime! Where the sound is coming from successfully, you just have to pair again Aria. Chime kits wires are firmly connected to a WiFi icon located on the side of the device 10! Infrared ) night vision will still be linked to your subscription to change the password, tap the icon! Card recording: Phone: 1-888-818-0436 ( Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST.... Light is turned on before adjusting the brightness IR ( Infrared ) night vision built right in may! Screen or switch it on from the list of Whats in the Quick start Guide and Manual menu select...
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