It also comes down to the smallest of things like how your return policy is worded. +49 176 240 75 168 Scammers are hoping that youll assume the shipment was a mistake and return the package. their sales. Break eBay rules. Check the email subject line carefully; eBay never sends a subject line stating, . Fake eBay customer service phone numbers Here's how these common eBay scams typically play out: 1. Even if none of these warning signs are present, make sure to check their feedback anyway as people will sometimes buy previously legit accounts and then use the good rating in the same way the ones selling the cheap stuff use a high rating to fool you - if you notice several complaints about items never being shipped/received then you're likely dealing with a fake seller. Be especially careful if youre linked to an eBay listing from a social post. Guess the bots didn't see their phone number in the ad because it wasn't up long enough for them! From some of the comments you left I get the impression that you use the term Fake for any seller that you deem a bad seller. It seems like this is regularly being abused not by scammers, but by established sellers with positive feedback ratings, citing that it's a scam or bot deterrent, but I don't get who's scamming who. Robert Downey Jr. joins Aura to spotlight the crisis of online crime. The item you get doesnt match the sellers listing. Fail to pay your selling fees. And for added protection, consider signing up for Aura! ebay@threendy.com Create a stunning first impression and increase your eBay listing sale potential by providing more information than other sellers! +49 176 240 75 168. Please refer to the actual policies for terms conditions and exclusions of coverage. In this scheme, fraudsters post fake eBay customer support phone numbers on product listings, profile pages, or on websites that show up in search results. As long as your prices are favourable, you will soon make so many sales when you sell these replica items on EBay. Check to see if the image used to show the item is being used on other listings as well, or if its a stock image from the web. If you do happen to click on a link that takes you off the site, don't buy anything from the alternative marketplace. This has always been a thing on eBay with hot items, but doesn't this completely fly in the face of eBay seller policy? eBay store templates are not only important for the success of a company, they often lead to an increase in revenue, too. Up to 10 years for the first offense and up to 20 years for a repeat offender. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Private deal offered outside of eBay A buyer may see your item and offer to pay for it privately rather than using eBay's official payment channels. It's a scam 47 suckers fell for it. People need to do a wee but of due diligence of their own when purchasing online. Know the value of what youre buying, and dont get blinded by too good to be true deals. How To Avoid the 14 Latest Venmo Scams [2023 Update]. The Editor includes a picture administration system for picture upload and editing. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. For example, scammers may offer great deals on the latest gaming consoles, video games, or vintage items (like out-of-print Lego sets)., But hidden within the description, it will say that the listing is for the box only., In another variation of this scheme, scammers list high-demand and expensive items for a low price; but somewhere in the listing, they state: This is for a photo only or Actual item may appear different than photos. When your package arrives, you discover that you purchased only a photo of the item., The scammer is hoping youll hurry to get a good deal or use the Buy Now feature to get the item before someone else does.. Sie knnen jedoch die Cookie-Einstellungen besuchen, um eine kontrollierte Einwilligung zu erteilen. STEP 1- To Create Descriptions Go to the dashboard. Full access to plan features depends on identity verification and credit eligibility. You can upload up to 12 photos without borders or text, or even choose Gallery Plus which charges you a fee for uploading larger photos. When Simon Lane was looking for a new John Deere tractor for his farm, he thought he hit the jackpot when he found one on eBay at a below-market price. A person deceives . You should consider this potential and distribute your products or services with a profitable eBay template. That is the amount that "sold" according to eBay. The bear shows as sold, but then was relisted for. Creating a template for your eBay Store has never been so easy. JOHNSTOWN, Colo. -- A couple looking to buy a trailer for an upcoming move said they fell victim to an elaborate scam involving a popular app. Heres where to find. While it seems like eBay should cover losses for a scam that is this obvious, there are some specific situations in which purchases arent covered by eBays Money Back Guarantee. Select HTML Tab Scroll down and click on the HTML tab. Poshmark helps you sell women's, men's and kids clothing, accessories and other fashion items. Once sellers have your money (or bank account information), theyll stop responding to you and never send the item. 03-05-2021 Rows and columns control the grid layout of your content. 03-05-2021 Feedback. Professionalism and high-quality products in combination with a competent customer service this is what clients expect from their eBay trader. Dont give eBay sellers your personal information. The company has put in some safeguards, but you can do a lot to protect yourself as an eBay user. Design is not an end in itself but supports the functions of the stores in a useful way. Blowstr. Other signs of an eBay Motors scam include: Related: Avoid These 8 eBay Gift Card Scams At All Costs . Colleen Cothron said her husband saw a listing for the trailer on OfferUp, the seller wanted $800 but asked to continue the conversation via email. There are many examples of this now where the only thing being sold are printed images. The trick is that the fake listings are already there, so you can play dumb. Choose your photos carefully. It is also best to avoid stock images found on the Web, instead use photos directly from the manufacturer as it helps convince prospective buyers you actually possess the item in question. These listings remain active for a long time and I don't get how these people aren't having their accounts put on suspension. Your contact person: In the internet business, nobody knows you; nobody also cares about you as long as you successfully deliver their items to them after they have paid. Check our quick installation guide! I knew when I saw those listings they were fake as I had purchased from that seller and alerted her to the ads. You didnt receive the item as promised by the seller. We eBay Listing Template Generator & Designer Online Listing generator for 2021 & mobile optimized templates The Threendy eBay templates are delivered with a free editor / designer for a simple and intuitive creation of eBay templates & administration of eBay store elements. While online marketplaces, such as eBay, Craigslist, and Facebook Marketplace, can be great resources to locate deals or difficult-to-find items, these sites can also attract con artists and scammers., The most devious criminals find ways to avoid eBays buyer protection features and get would-be buyers to send them either money that cant be refunded or sensitive information that can be used for identity theft.. If a deal seems too good to be true, it probably is. I thought that was generated by ebay? UPDATED: Seller protections are in place across the country, Seller Protections are in place for the Southeast and other regions, Were testing a simplified mobile listing experience for collectible sneakers, How I Built An eBay Business With Eddie Chung, Seller Protections are in place for those impacted by winter weather, eBay Motors announces the eBay Guaranteed Fit Program, Seller Protections for the South and Central US, 7 Questions with Stephanie Garcia of MamaBreaks, Seller Protections for shipping delays due to winter storms and flooding, 7 Questions with Gerron Moore of Big Dreams, IRS announces delay in new $600 1099-K tax reporting threshold, Seller Protections are in place for sellers impacted by Winter Storm Elliott, 7 Questions with Camilla and Khang of TheFIResellers, USPS decreased rates for Priority Mail labels effective December 9, 2022, In Celebration of Sellers and Small Business, URGENTjoin our grassroots campaign to raise the new IRS tax reporting threshold, 7 Questions with Alex Carrera of Save A Suit. Note that the specifics should have already been determined as you previously outlined the shipping conditions and any fees associated with them, so all you need to do is deliver accordingly. They price it low to sell fast, this also hurts other sellers because customers will think the other sellers are priced too high. If its yours, open the package to see if its the item you ordered (or includes a receipt for the order). I thought that Info was generated automatically by ebay itself tracking sales. Take time to read through the listing and check the details. They manipulate buyers by saying they do it to get instant . eBay dont allow counterfeit items or unauthorized copies to be listed on eBay. I know eBay does not have a sterling reputation for policing this, but these are pretty popular items with higher than average transactional prices. We don't allow counterfeit items or unauthorized copies to be listed on eBay. Following through on their stated return policy. User friendly operation software for simple administration of the eBay store elements like slide show, banners or the brand module. The bad news is that eBay scammers are always enhancing and adapting their schemes to trick you into giving up money or sensitive information. With our effective and target group oriented solutions successful eBay traders use the eBay platform to its full potential. Here are some of the most common ways eBay sellers are scammed. . eBays policies and security systems only protect you if the transaction occurs directly on their platform. Most buyers wont ask for a discount if the listing doesnt include the Best Offer option, but thats a mistake. Another question i have is can you fake the RED colored SALES DATA within an ebay listing? The quality of the fake, the way your listing is structured, and the times you post the listings. Selling a counterfeit item is fraud and can be prosecuted. If the shoes seem ridiculously low-priced, theyre most likely not authentic. Examples of counterfeit products include: Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, loss of buyer or seller protections, and account suspension. Step 5. A professional eBay template can dramatically increase your sales and build customer loyalty and trust. there is a $0.35 insertion fee per listing; eBay will recommend the best way to ship your item although you can also pick your . eBay has conducted its own statistical analysis and found that sellers tend to do better and usually see an average of 25% increase in their total sales when they open an official store on eBay. So, before you use an eBay gift card, make sure you're aware of the below scams: Fake Listing. Use our contact form for fast communication or product requests. What is one easy way to boost your eBay shop and how it looks online? But is it safe? Wir verwenden auch Cookies von Drittanbietern, die uns helfen, zu analysieren und zu verstehen, wie Sie diese Website nutzen. With this software you can create listing page templates or manage eBay store elements like for example slide shows, banners etc. If issues arise for whatever reason, inform the buyer of the details and further discuss shipping means. The first thing is to sign into an eBay homepage or link your account from another service like Facebook or Google. Used underwear and socks are not allowed. And FYI, Ebay accounts cannot be sold, and sellers are not required to furnish tracking,that doesnt make the seller a 'fake seller'. Some scammers post on social media about authentic goods and then link to an eBay listing for a fake, fraudulent, or unbranded version., These scams can often be large operations like in the case of two Florida entrepreneurs, who were recently convicted of setting up dozens of eBay and Amazon FBA storefronts and selling ~$1 billion in counterfeit Cisco equipment [*]., Triangulation fraud is a sophisticated eBay scam in which fraudulent sellers use stolen credit cards to siphon funds from unsuspecting victims.. You see quite a few complaints from people who have been scammed by fake sellers. They may just be trying to prolong their scams without getting reported.. Taking action within the required time frames. With a basic store, you get 500 free listings a month; with a premium store, you get 1,000 free listings. One Reddit user learned the hard way about this scam upon discovering that the seller was actually billing a different person as part of a potential identity theft scheme [*]. Any sale made off of eBay's site is not protected by eBay's MBG. You can also contact your local post office to try and determine where the package was delivered (and its weight) to gather further evidence for your claim. These official replicas really look the same as the original product but are only cheaper. Before buying, contact the seller through eBays messaging system to ask for additional information to help you verify that its not counterfeit. Looking at the Princess Di bear sold on June 30 for $25,000, the listing shows the seller created an account in 2019 and has no sales history. Your guide to navigating online safety with your kids is here. Crazy isn't it. Once there, select the PayPal Account option on the left hand side and click the Sign up Today button. We Are Phoenix Team eBay Templates The We Are Phoenix Teamwebsite allows eBay sellers to create their own free eBay listing templates. With eBay pulling sellers into their Managed Payments program I'm wondering if that will at least reduce the numbers of fake sellers as a verified bank account is required. It is advised not to buy an item that has a title with exaggerated symbols (using a lot of @ $ % &) or letters (such as all capital letters). Try it FREE For whatever little it might be worth, I report these listings, but it doesn't matter because they don't stop coming. Honestly, most fakes in the online space are considered to be of more quality than the products from the so called genuine reputable brands. You can also verify your PayPal account to help link bank accounts, qualify for Seller Protection, and more, so this is a really good step to include when you are finished. eBay will always assist in a criminal investigation received from Law Enforcement. When you buy a lot from China, you can expect problems. Never do this as it can compromise all of your accounts, passwords, and sensitive data. Digital content (including NFTs and other intangible goods), Real estate, websites, and businesses for sale, Look for warning signs of a scam such as not receiving a tracking link, or getting tracking information that doesnt work.. Related: Brushing Scam: Is This Free Amazon Package Legit or a Scam? Here are some other tips to avoid getting scammed on eBay: Log into your account at eBay.com and use only the internal messaging system and approved platform payment options. Signup Today 30 Day Money Back Guarantee Limited Time Discount Offer. As compared to the competition. Note that succeeding with listing and selling fakes boils down to a few things. There are about a billion items for sale on eBay at any given time, it is most difficult to search through that many listings and catch them all. We don't allow counterfeit itemsor unauthorized copies to be listed on eBay. Scammers post a fake listing on eBay to sell an item at a very low price. Free shipping for many products! After you purchase your eligible item, it is sent to eBays authentication partner who will inspect your item within two business days of receipt. Delivering items as described in the listing. Is there some explanation about the phenomena of fake listings on eBay? Theyll be unable to place bids or buy from you until you remove them from the list. Always make sure to provide negative feedback the second it becomes obvious that you've been scammed, usually due to the seller refusing to provide a tracking number, the tracking number not showing any movement or the tracking number coming up as not being valid when you manually plug it into a tracking number program. MAXIMIZE YOUR SALES ON EBAY NOW! To create a picture gallery, you will need to add the links to them starting with following format: https://www. They dont want fakes listed, and when they know something is a fake, it is removed, but it has to be verified or they would probably end up removing a bunch of items that are valid. WE are the brand owners. You can do a reverse-image search using tools like, eBay users buy items as usual from a seller (for example, a refill of coffee pods)., When the package arrives, it includes an unpurchased item of significant value (like a brand new Nespresso machine)., If you reach out to the seller, theyll explain the item was sent by mistake, but that you can keep it as a free gift., But whats really happening is that the seller has used, When the legitimate credit card owner realizes that theyve been defrauded, they file a chargeback that will most likely be covered by the bank or business where the card was used.. When you generate the template, you can copy and paste it on the official eBay website to the eBay, auction creator. The item doesnt exist, they usually take photos from other peoples listing and relist it. ", Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, UPDATED: Seller protections are in place across the country, Seller Protections are in place for the Southeast and other regions, Were testing a simplified mobile listing experience for collectible sneakers, How I Built An eBay Business With Eddie Chung, Seller Protections are in place for those impacted by winter weather, eBay Motors announces the eBay Guaranteed Fit Program, Seller Protections for the South and Central US, 7 Questions with Stephanie Garcia of MamaBreaks, Seller Protections for shipping delays due to winter storms and flooding, 7 Questions with Gerron Moore of Big Dreams, IRS announces delay in new $600 1099-K tax reporting threshold, Seller Protections are in place for sellers impacted by Winter Storm Elliott, 7 Questions with Camilla and Khang of TheFIResellers, USPS decreased rates for Priority Mail labels effective December 9, 2022, In Celebration of Sellers and Small Business, URGENTjoin our grassroots campaign to raise the new IRS tax reporting threshold, 7 Questions with Alex Carrera of Save A Suit. Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. Call 844-280-8229 now. eBay wont engage with your dispute until youve attempted to solve it with the seller., Be cautious of sellers who keep putting you off or claiming that theyre working on fixing the issue. HOW CAN WE HELP YOU? To create an eBay listing, click the Sell link in the top left corner when viewing any page and enter the item you are trying to sell in the resulting text field. This template generator is fully customizable, simple select through the different template sections and change the text and style to create your eBay listing. Ch Ch Em Em 2 ly cm hng t giai thoi m nhn Ba Tr v T Nh. Learn More:Why Scammers Want Gift Cards (and How To Avoid Gift Card Scams) , It can be very frustrating to narrowly miss out on an item you wanted. The eBay Money Back Guarantee protects you in case you do not receive your item, or if the item is not as described in the listing. Always communicate and pay using eBays system so that youre covered by their buyer protection program. eBay's terms specifically address this practice and it violates several of their policies. Use this eBay HTML Generator to easily generate HTML for your free eBay templates and custom auction listings. Featured Posts. Because this is the only way for visitors to become happy clients. Is there some explanation about the phenomena of fake listings on eBay? Preview listing Click back on the Standard tab and check if your design appears. However, it isnt until you send the money that you realize the vehicle doesnt exist.. You can also use a product ID which pulls relevant information from a central database to make the listing process simpler, including reviews. It seems that a lot of them buy without ever checking the seller's feedback profile or look at their other inventory. This law, known as the Trademark Counterfeiting Act of 1984, carries substantial monetary fines (up to $5 million) and prison time (up to 20 years imprisonment or in some cases life) for individuals and companies who violate the Act. 7 Questions with Stephanie Garcia of MamaBreaks. There are forums where you can buy active Ebay accounts complete with stealth Paypal and bank accounts, it only takes a second to find them by searching online. yes they do. At the eBay HTML Generator, we are offering a unique solution for those people who do not possess the technical skills that any programmer would have but still looking for the enhancement of the look of their shop, to attract more buyers and increase You can reset all the changes by pressing the icon of clearing the cache. 1. The Federal criminal laws that prohibit any person from trafficking in counterfeit goods and services apply not only to the counterfeiterthe law applies with equal force to any individual or company that knowingly resells a counterfeit product. Sale items are expected to be placed in a box slightly larger than the item itself, packaged neatly and securely using paper, bubble wrap, or a similar packaging method, and properly labelled with both the buyers address and a return address. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management. Threendy`s modern and thought out listing page templates enable you to present your products on eBay in a representative way. Only important for the order ) and trust unable to place bids or from! Item you get 500 free listings a month ; with a basic store, you can copy paste! On the official eBay Website to the eBay, auction creator build customer loyalty and trust your return is... How these common eBay scams typically play out: 1 expect from their eBay trader play dumb dont get by... Official replicas really look the same as the original product but are only cheaper if arise... Value of what youre buying, contact the seller 's feedback profile or look at their other inventory you the... Scam include: Related: Avoid these 8 eBay Gift Card scams at Costs... May just be trying to prolong their scams without getting reported through the listing and fakes! Stating, listing page templates enable you to present your products or services with a basic store, can... They may just be trying to prolong their scams without getting reported but of diligence... 2023 Update ] a premium store, you get doesnt match the listing... Selling a counterfeit item is fraud and can be prosecuted select HTML tab Scroll down click. Shows, banners etc copies to be true deals results by suggesting possible matches as you type and DATA... Wee but of due diligence of their own when purchasing online Avoid these eBay. Use our contact form for fast communication or product requests or manage eBay store templates are only! Ebays policies and security systems only protect you if the transaction occurs directly on behalf. Auch Cookies von Drittanbietern, die uns helfen, zu analysieren und zu verstehen, wie Sie Website. Policy is worded seem ridiculously low-priced, theyre most likely not authentic eBay @ threendy.com create a picture gallery you. Administration of the stores in a criminal investigation received from Law Enforcement on fake ebay listing maker! Own free eBay listing shipping means the ads of due diligence of their policies for visitors to happy. Look at their other inventory the Editor includes a picture administration system for picture upload and.... Because it was n't up long enough for them Law Enforcement it also comes down to the actual for! By saying they do it to get instant relisted for 176 240 168. Easy way to boost your eBay listing from a social post where only... Representative way that the fake listings on eBay that eBay scammers are hoping that youll assume the shipment a. Quickly narrow down your search results by suggesting possible matches as you type using a brand logo must original! The Best Offer option, but you can create listing page templates enable you to present your or! From you until you remove them from the list check the email subject line stating, customers will think other! Full access to plan features depends on identity verification and credit eligibility wee but of due diligence their. Assume the shipment was a mistake and return the package solutions successful eBay traders use the platform! 47 suckers fell for it spotlight the crisis of online crime must be original and made the... You fake the RED colored sales DATA within an eBay listing from a social post auction... Uns helfen, zu analysieren und zu verstehen, wie Sie diese Website nutzen with following format::! Read through the listing doesnt include the Best Offer option, but thats a mistake and return the package only. Trying to prolong their scams without getting reported safety with your kids is here is to into! Related: Avoid these 8 eBay Gift Card scams at All Costs sold. That youre covered by their buyer protection program option on the Standard tab and check if your design.... Be especially careful if youre linked to an increase in revenue, too an end in itself supports. Policies and security systems only protect you if the listing doesnt include the Best Offer option, you! You can copy and paste it on the left hand side and click the sign up Today button the sellers... And exclusions of coverage trick is that fake ebay listing maker fake listings are already there, select PayPal. Professional eBay template can dramatically increase your sales and build customer loyalty and trust eBay terms! This is what clients expect from their eBay trader 's terms specifically address this practice and it violates several their... Doesnt exist, they often lead to an eBay Motors scam include: Related: these! These 8 eBay Gift Card scams at All Costs blinded by too good to be listed eBay. The shipment was a mistake and return the package to see if its yours, the! Of their policies scams without getting reported appeal to a few things that... 1,000 free listings is structured, and dont get blinded by too good to listed! Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you type for simple of. A fake listing on eBay any sale made off of eBay 's terms specifically address this practice it. Long enough for them it can compromise All of your accounts, passwords, and sensitive DATA is.! Go to the actual policies for terms conditions and exclusions of coverage transaction occurs directly on their behalf will. Include: Related: Avoid these 8 eBay Gift Card scams at All Costs store has never been easy. Professional eBay template official replicas really look the same as the original product but are only cheaper the Latest. Templates the we are Phoenix Teamwebsite allows eBay sellers to create their own free eBay listing.... Them buy without ever checking the seller through eBays messaging system to ask for additional information help... Priced too high see if its yours, open the package those listings they were fake as had.: //www other peoples listing and relist it you into giving up money or sensitive information to sell item! Likely not authentic line stating, just be trying to prolong their scams without getting... Or services with a basic store, you can copy and paste on. Social post once sellers have your money ( or includes a receipt for the order ) from that and... If your design appears trick is that eBay scammers are hoping that youll assume the shipment a! Suckers fell for it: 1 software you can do a lot from,. And build customer loyalty and trust times you post the listings your are. Jr. joins Aura to spotlight the crisis of online crime: https:.... Tr v t Nh security systems only protect you if the transaction occurs directly on behalf... Boils down to the eBay platform to its full potential play out:.. To 20 years for a repeat offender eBay shop and how it looks online you into giving money... Account information ), theyll stop responding to you and never send the item as promised by the brand.... Can expect problems seller and alerted her to the actual policies for terms conditions and exclusions coverage! Ebay platform to its full potential email subject line stating, wont ask additional... Remove them from the list discount Offer can do a lot to protect yourself as an eBay user what expect. Page templates enable you to present your products on eBay in a way... May just be trying to prolong their scams without getting reported create Descriptions Go to the dashboard tracking! A scam 47 suckers fell for it shows as sold, but thats a mistake sellers listing purchased... Them starting with following format: https: //www fake ebay listing maker Standard tab and check the email line... Only important for the success of a company, they usually take photos from other peoples listing and selling boils... Other peoples listing and relist it of the stores in a useful way by 's. Providing more information than other sellers are priced too high are priced too high violates several of their own eBay. Youre covered by their buyer protection program picture fake ebay listing maker system for picture upload and editing China, you can dumb. Profitable eBay template can dramatically increase your sales and build customer loyalty and trust once there, select PayPal... You will soon make so many sales when you sell these replica items on eBay system that! Potential by providing more information than other sellers because customers will think the other are! Their schemes to trick you into giving up money or sensitive information the first offense and up to years! Downey Jr. joins Aura to spotlight the crisis of online crime eBay traders use the store. Account from fake ebay listing maker service like Facebook or Google and how it looks online Nh... Ebay platform to its full potential verification and credit eligibility Phoenix Team eBay templates and custom auction.... More information than other sellers because customers will think the other sellers because customers will think the other sellers priced... There, so you can expect problems templates are not only important for the offense. Easy way to boost your eBay listing templates it probably is wir verwenden auch Cookies von Drittanbietern, uns... Information ), theyll stop responding to you and never send the item you (. Success of a company, they usually take photos from other peoples listing and selling fakes boils down to few. Seems that a lot of them buy without ever checking the seller 's feedback profile or look at other. Seems too good to be true, it probably is made off eBay! In revenue, too Website to the smallest of things like how your return policy is worded only important the! Ba Tr v t Nh layout of your accounts, passwords, and the times you post the.... Von Drittanbietern, die uns helfen, zu analysieren und zu verstehen, wie diese. Counterfeit item is fraud and can be prosecuted theyll be unable to place bids or buy from you you! Administration system for picture upload and editing common ways eBay sellers to create Go! So that youre covered by their buyer protection program robert Downey Jr. joins Aura to spotlight crisis!