Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. https://turbodebitcard.intuit.com/help-faq-s. Interest is paid annually on the average daily balance savings of the prior 365 days, up to a maximumaverage daily balance of $10,000 and if the account is in good standing. What happens when I use my Turbo Card at a gas station? *Optional services, features or products may require additional customer verification and will require your acceptance of those applicable fees, terms and conditions. They will tell you how to cancel the service. Initial and ongoing direct deposits are required for overdraft coverage. We must allow you to report an error until 60 days after the earlier of: (i) the date you electronically accessed your account, provided the error could be viewed in the electronic history; or (ii) the date we sent the FIRST written history on which the error appeared. Overdrafts are paid at our discretion. So, while you will get $500 in advance, when the IRS pays out your refund it will pay the whole $1,200 to the Turbo Card. You can track your transactions using the Turbo Card mobile app. SOLVED by TurboTax 9234 Updated January 17, 2023 Select your product below and follow the steps to get the help you need from the right person. * When on a desktop, hover over * to view important disclosures. Carrier message and data rates apply. See Deposit Account Agreement for details. The name and Social Security number on file with your employer or benefits providermustmatch your GO2bank account to prevent fraud restrictions on the account. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. SeeDeposit Account Agreement (PDF)for terms and conditions. Get Started by clicking "Create Online Account" below. It's possible your $1,400 stimulus check could show up in your mailbox in the form of a prepaid debit card, or EIP card. Your card is a reloadable card, and you can continue to add money to it and use it. Keep your check in a safe place for 30 days before destroying it in case it is needed for verification purposes. If you enroll in direct deposit for Social Security, Supplemental Security Income, Veterans Benefits, or Federal Civil Service, the entire amount of your benefit payment must be deposited to your Turbo Card. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Its been almost 3 weeks and every customer service rep has been rude and disrespectful!!!! To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169. You can also log in any time and check your transaction history. Unapproved checks will not be loaded to your card or account. By accessing and using this page you agree to the terms and conditions. Select ADD MONEY and then DEPOSIT A CHECK. Important: Government Benefits and Stimulus Information, ATM Usage and Personal Identification Number (PIN), Deposit Account Agreement (Refund Advance), BAL XXXX (XXXX is the last 4 digits of your card number), See your transaction history for the last 30 days, HIST XXXX (XXXX is the last 4 digits of your card number), LOC ZZZZZ (ZZZZZ is the zip code or city, state), ATM ZZZZZ (ZZZZZ is the zip code or city, state). Ingo Money is a service provided by First Century Bank, N.A. AT&T Official Site - AT&T PREPAID help options. Early direct deposit availability depends onpayor type, timing, payment instructions, and bank fraud prevention measures. Account must be in good standing and chip-enabled debit card activated to opt in. You have several options to get help with your Turbo Debit account. Prepaid Card/Virtual Card valid for up to 6 months; unused funds will forfeit after the valid thru date. In case of errors or questions about your account: use our Transaction Dispute Form, or write us at Turbo Card Customer Care, P.O. See Deposit Account Agreement (PDF) for terms and conditions. If the money has already been picked up by the unintended recipient, the money cannot be recovered. For more information on how and when your stimulus payment will be deposited, visit IRS.gov. Merchants are responsible for crediting your card. See, Interest is paid annually on the average daily balance of savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. Plus any fee the ATM owner may assess. If you don't know the card number, it will ask for your , See Also: Phone Number Preview / Show details, Please provide a customer service number for your Virtual Prepaid Minute card. Do you need FAST access to government benefits or payroll? Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid the fee. Your wireless carrier may charge a fee for data usage. the U.S. government is sending stimulus payments, also known as Economic Impact Payments. Like I said some times banking feature work, other times (or banks?) Go to solution > Manage AT&T PREPAID AutoPay Cancel, update payment info, or change the payment method or amount for your AT&T PREPAID account enrolled in AutoPay. Overdraft protection is only available on eligible Demand Deposit Accounts. You will not be charged for a replacement card or check, standard fees will be waived or refunded to you. Note: Ingo Money check cashing service is not available within the state of New York. Note that only personalized cards are eligible to use the Send Money feature. Initial and ongoing direct deposits are required for overdraft coverage. How can I cancel a Send Money transaction? Green Dot does not provide, and is not responsible for, the product, service, or overall website content available at the third-party site. https://www.fdic.gov/regulations/resources/rates/, https://www.ingomoney.com/partners/greendot-terms-conditions/, https://ingomoneyapp.com/terms-conditions/, https://www.fdic.gov/resources/consumers/consumer-news/2021-12.html, https://files.consumerfinance.gov/f/documents/cfpb_overdraft-chart_2022-02.pdf, See Account Agreement for terms and conditions, GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF). Please refer to your Cardholder Agreement or Deposit Account Agreement for more information. Get started now. After, the personalized card will be sent to their home address within 7 to 10 valid business days. Digital access to your account is the fastest way for self-service banking and 24/7 account access: View your account balances, transaction history and your account information. Annual Percentage Yield (APY) is accurate as ofOctober 2022 andmay change before or after you open an account. Box 1070 West Chester, OH 45071. . Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. What can I do if the recipient does not Eligibility. Provide your direct deposit account number and bank routing number to your payroll or benefits office. *For ATM withdrawals made outside of the Turbo Card ATM network, a $2.50 fee will apply. Store return policies may vary. 2.00% Annual Percentage Yield (APY) as of October 2022. Visit the Fee Plan page to find the fees for your card. Mobile number verification, email address verification and mobile app are required to access all features. As a result, your balance would be negative. APY maychange before or after you open an account. APY may change before or after you open an account. Overdrafts are paid at our discretion. If you havent received a direct deposit that Limits apply. How long should I keep my check after I submit it? This means you will not always get your deposit as early every pay period. The Turbo Card Vault is a FREE feature that allows you to set aside cash for a rainy day or a specific goal. Claim the cash back every 12 months of use and your account being in good standing. If there are not enough funds to cover the payment, you will see a message that the payment was declined. The World Health Organization has additional resources. You have many options using your personalized Turbo Card: How can I send money to friends and family? Why does the balance on my account alert differ from what is shown online and over the automated telephone service? Mobile deposits may take up to 5 business days. $3 for out-of-network withdrawals and $.50 for balance inquiries, plus any fee the ATM owner may charge. You can download the Turbo Card mobile app for free from the App Store or Google Play. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. Account must be in good standing and chip-enabled debit card activated to opt-in. Partner terms and conditions apply. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. Virtual Card can be used everywhere Visa debit cards are accepted online or for phone/mail orders. Use your personalized card at a bank teller to withdraw cash. Contact your payor to verify that the direct deposit was sent. I bought something for X dollars, but more than X dollars is being held on my card. ACTIVATE CARD Track your refund If you are receiving your tax refund on the card, you can track it. If you have received a notification that your stimulus payment has been deposited on your In most cases, Activated, personalized debit card required to make a bank transfer. Overdrafts are paid at our discretion. Your funds will be held at or transferred to Green Dot Bank, an FDIC-insured institution. Additional criteria may apply which can affect your eligibility and overdraft coverage. This means that you might not have access to these funds for as long as 90 days. If the recipient doesnt have a Green Dot card, they can get one online and deposit the money you sent to their temporary card number. impact the use of your Turbo Card. Limits apply. Visit irs.gov/refunds or call the IRS Refund Hotline at (800) 829-1954. Fees on your primary deposit account may reduce earnings on your savings account. Paying bills online using your Turbo Visa Debit Card is free. Fees on yourprimary deposit account may reduce earnings on your savingsaccount. Your card will be delivered in 8-10 days and your check will be delivered in 14-21 business days. Green Dot P.O. Make your money go further with no overdraft fees, no minimum balance fees and no penalty fees. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Up to a $3.00 fee per teller transaction. 2.00% Annual Percentage Yield (APY) as of October 2022. Click on the "Add bank or card" item. As with the Live version, it offers the same kind of services. Once you have the TRACE #, call the automated Turbo Card Support Line at 1-888-285-4169 and we will investigate the transaction. If you need to create or reset your account for your TurboTax, QuickBooks, Mint, or accountant product, you can find the following links to be helpful: Have you received a suspicious email? All third-party names and logos are trademarks of their respective owners. App are required for overdraft coverage been picked up by the unintended recipient, the money can not be to. You might not have access to these funds for as long as 90 days disrespectful!... 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