I've also looked through the FAQ and not found anything. If that's the case, try uninstalling the Google Home app and reinstalling it again. Very nice video Joe, thanks! One of my Google Home Minis has started randomly telling me "The mic is off" and "The mic is back on" or similar phrases. Nothing seems to work. But still, a word of caution is that this is an advanced method and it is best to get the help of a local technician if you are not tech-savvy enough to get into the internals of the device. I am getting this same thing on my JBL link View just started this morning finally had to just leave it unplugged till i find an answer that works. 2. Sounds confusing? Select Home/Away Assist. If that's the case, switch the power supply to the Google-supplied power supply and check for the issue now. Were looking into possible solutions. Tap the switch to set whether or not each Google Nest camera or doorbell will turn on or off automatically when your home switches between Home and Away. These tips should be able to work with Nest models also. We would like to know so we can follow up with the team. On the resultant screen, tap on the menu button in the top right corner. 12:32 AM, After searching series of places on the internet for solution, it was the 2 min video on YouTube (by Joe Does Stuff) that helped me to fix mine. Check for the issue once the process completes. If you will experience the same, you can do a full reset and set up your Nest Mini as a new device then observe. Turn your device back on and re-enable Wi-Fi, then try again. If none of the fixes mentioned here seems to take effect, you might as well consider the chances of a hardware issue. To change how Home/Away Assist controls your Nest products, follow these steps. EDITOpened a new Gmail account, reinstalled speakersALL IS GOOD! Alternatively, you could also restart the Home/Nest device through the Google Home app. This is on 2 Google Nest Audio (2nd gen) set up as a stereo pair. 1. You can only use one app to share phone location at a time. Okay, I know it's only three days but I am cautiously optimistic that this might be fixed. The room will be absolutely quiet and it will inform me of these things, so nobody is talking . Idle charges left inside the internal components of the Google Home Mini can result in an unbalance of charges inside the system, leading to hardware malfunctions. Create an account to follow your favorite communities and start taking part in conversations. A known issue with some Google Home devices, this occurs even if a user places it directly beside a router or antenna. 07:01 PM, I am having the same problem with one of mine. Make sure the Home Monitoring, aka Live Video Monitoring, feature is enabled. Cheers, Muddi. The newfound control doesn't end with more granular settings, however, as the redesign is meant to be fully customizable so that users can prioritize the aspects of smart home living most applicable to them. Press J to jump to the feed. Open the Google Home app on a smartphone or tablet. Apart from being a nerd, i love gaming and watching movies in my free time. I guess there is any hardware issue with mic button for multiple people. This step is an integral part of the fix since, in doing so, you will deplete any pent-up charges in the device. 4. Despite the mic switch is on, it says the mic is off intermittently. There is a small difference between that thread and this one, in that in our current thread, the issue is that Google Home says that it will actually stop, and just does not. Digital Trends Media Group may earn a commission when you buy through links on our sites. 3. At the bottom of the Google Assistant heading, tap More settings. Hey guys, I was reading through here trying all of these and none of them worked. Worked for me. That is definitely an odd issue that your Google Home device keeps saying the mic is off, when it is not. Apart from the fixes mentioned above, any issues with the Google Home app can also mess up the Nest Hub. Do note that this will unlink your Google Home Mini from your Google account, so you might need to log in again and deal with the pairing process from scratch. Thank you for calling and a work around. I have found a solution with using the pre-installed sleep sounds. Wait till all the indicator lights on these disconnected devices turn off. Millionth time for this. Tap the switch to enable or disable phone location for Home/Away Assist. Tap on the Settings option. I opened up my GH Mini a couple of weeks ago and sprayed contact cleaner around the switch area. Any solution? My GH is just over two years old so out of warranty. I did tell that speaker last week to set a timer and the one in the bedroom set instead. First, I have some questions to get a better understanding of this situation: No matter what I do my Google Home keeps saying th On the bottom of Home Mini, press and hold the factory reset button located below the power cord. Not sure if this has been covered yet, but my google home mini shuts down completely when I play music and it seems like there is a decent amount of residual heat coming off it when it shuts down.. any clue on how to fix this or the steps to getting a replacement? Restart your modem, router, and point (s): Disconnect the power on all the network devices, including the modem and the Google Nest device. This thread is archived I was told on the customer support phone line that the reason I was experiencing so many issues was because I dont have a gmail account!!! NOTHING fixed it. Ahead of the grand reveal, Samsung and Google have announced a partnership that adds a convenient element of interoperability to their respective smart home ecosystems. It started getting slower, became unresponsive to commands, and worst of all - started rebooting intermittently. Have you tried to do any troubleshooting steps? Please help me figure out why the speaker will not stay on overnight and is changing the podcast without the podcast timing out. To change the hot word, go to the device and. After doing that I ask Google Assistant to set a sleep timer for 8 hours. New updates are being added at the bottom of this story. New comments cannot be posted and votes cannot be cast. I just got the HomePod as I am a fully committed iPhone user but I've a house full of bulbs and plugs that were going to be phased out. Certainly not perfect, but better than nothing. Hey folks,Thanks for sharing details about the issue here, and apologies for the delays. Until recently, they would stop playing on their own after some time (1 or 2 hours). Tap Sound Check options to change whether all your Protects will run once a month and at your preferred times. Connect the Google Home Mini back to power and test if the procedure worked. There could be interference or other issues with the current position. Tap the settings/gear icon at the top right. This can cause confusing behavior, so we recommend that you dont set a schedule if your camera is set up with Home/Away Assist. Lots of other reports and threads about this problem that has started happening about a week ago. For more details about the options youll find here, visit the Home/Away Assist section of the following article: You can enable Auto-Lock for Nest Yale Lock. First, you can enable your thermostat's geofencing feature, so that your smart thermostat uses your phone's GPS to see if you're home or not. 1. 2. From your computer or mobile device, head to the Google Nest support page. While the Google Nests along with the associated Google Home app is a promising voice assistant, things dont always go as planned. Break or detach the black switch box carefully using the pliers, exposing the connections inside. Leave the device idle for a couple of minutes. If you have a tight enough connection and still the device shows signs of distress, better check the power supply port to which the power adapter is connected. Make sure your device is in setup mode, which is indicated by blinking white LED lights. I've removed it from my GH app. Youll also find these settings when you open the Nest app go to Settings Security Home/Away Assist. Next, click and open your Nest/Home device from the Home tab. If so, try moving it to a quieter area and see if it works better. Everything sets up right and confirms the speaker will stop playing at my set time/duration. One advanced method of countering this mic-off issue is to simply remove the mic switch from the Google Home Mini device completely. Thanks for reaching out. gentle music to nod off to, I ended up setting up a short routine with just one command of 'Stop playing' with a daily starter time of around 1:30 am to turn off the music. On the side of your device, switch the mic off. If this fails for you, then you'll need to go with the rest of the instructions. Important: If you've set a schedule for your camera, it will switch according to both the schedule and Home/Away Assist. 3. Plugged it in today and since then mics on - mics off, Reset didnt work completely- but the frequency of this announcement has gone down. I ended up going on to the chat line about the problem and it seems that there is a fault at googles end on this, that they are looking into. Let it sit idle for a full minute powered off. Thanks for reaching out. If you have questions on anything tech-related, feel free to contact me. Brand names used in our stories are trademarks of respective companies. I'm having the same problem also, it started last night, keeps saying mic is off and a couple of seconds later mic is back on. It's so annoying!! I am having this same problem. Open your Google Nest Hub device tab from the Home screen. I checked my activity and it's only showing what I have done, and it doesn't appear I've talked in my sleep to tell it to stop. Specifying a home address may make a difference, as it tells the app your exact location. I brought 2 nest hub and 1 nest mini on black Friday. After looking into these reports, the team recommends resetting your device by following the steps below: If the above steps don't work, you may be running into a hardware issue. I suggest that you follow the main thread for updates because this thread will be locked automatically once merged in the main one. Once I start it back, shortly after, the sleep podcast randomly gets changed by the speaker. But none of them seem to work. Samsung, in collaboration with partner brands, sells a wide range of smart home devices, from doorbells and switches to lights and garage door openers. When Google Home keeps saying the mic is off, try power cycling, doing a factory reset, changing certain hardware, or calling Google support. Are you trying to mute your microphone? If the power cycle didn't help, then a factory reset can potentially help. Also, best if you don't take things into your own hands and aggravate the issue into something much more harmful. 02-23-2022 Home devices are known to randomly speak up, even if someone hasnt actually activated them. When I ask my Google Home device to start playing music from my Spotify playlist I expect it to keep playing the music till I . To forget your Home Mini's Wi-Fi, follow these steps: Step 1: Open the Google Home app on your phone while Home Mini is plugged in. It started a couple of weeks ago, just here and there randomly saying "the mic's back on", "the mic's off". . Check to see if location services are enabled for the Home app on your device. Here are some details about how each Nest product helps Home/Away Assist: Get an answer from an expert on the Google Home Help Forum. 12-07-2022 Select a topic below for detailed settings instructions. Have used this command for over a year and never has a problem, but now it does not work. This step though is a DIY implementation and is for advanced users only. If this doesnt work, double-check to make sure the Home links to a Google account with its location turned on. Then, you can switch the "During Low Light" action to "Turn Off . You can reset your device in two ways- through the app interface or through the analog method. 0 Kudos. 1st generation Protects dont run Sound Check. My two other GH Minis were in different rooms in the same house over the same period (also without heating) but seem unaffected so far. On your mobile device, turn the Wi-Fi off and perform a complete shutdown. And the best way to refresh your device in situations such as the one at hand is through a power cycle test. I am having the same exact issue with my Google home speaker. The mic is off. Your options are "Dark" or "Dim.". For you to be updated about concerns with sleep timers, keep track on the main thread for I will be locking this one after 24 hours. The lights will turn orange. 1. Important: If you disable both phone location and all products from helping with Home/Away Assist, your home wont automatically switch between Home and Away modes. Fortunately, a Gold Product Expert in Googles community forum confirmed that the issue has already been escalated to the development team. Keep in mind that cameras arent switched by all the same triggers as other Nest products. 12:52 PM. When you say the mute button is not working, what do you mean? Better to stay away from third-party accessories unless they are certified by Google. If this sounds like a lot of work, unplug the Home device and. Learn about Eco Temperatures and how to change settings. I hope everyone is doing well. A new, major Google Home design overhaul is coming soon to the delight of users everywhere. The video itself shows a quick fix, which is, by soldering contacts. If . Not sure about unplugging and plugging it in 10 times but I found a factory reset solved the problem. Restart Google Home. And my MacBook Pro A1502 isn't able to mount the external hard drive, my backups and archived files are in the hard drive. The Nest Mini, which was launched in October 2019, has been facing a . And if the updates prove to be the source of the problem, be on the lookout for yet another update that addresses any such bugs resulting from previous updates. Google doesn't seem to be taking any responsibility for this common issue. You can turn up the volume at any time by saying, OK, Google, turn it up. Some Home and Nest devices also have onboard controls you can use to change the volume (and which may have been accidentally used to lower it). The mic is on. You can also turn off phone location in your phones main settings menu, but this will not only affect the accuracy of Home/Away Assist, it may change how other apps on your phone work, too. The first thing you should do is restart your Google Nest or Home and also restart your Wi-Fi router. 4. Once you select the device, tap Device. But many Google Nest users have had their fair share of issues with this feature like Home and Away routines setup option missing or when the routines and family bells started going off a minute early. Does your device still power on and work besides this issue? Thank you for posting it here in the Community. Note that, You will need to disassemble your speaker (not a scary thing though quite easy) and thus might ruin your warranty. Fear not; the Home isnt haunted its just a little overeager. What is the exact command and response of the speaker every time you ask it to set a timer. Hopefully this will be solved quickly. Lets check whats going on. Unfortunately, you can't manually update the firmware on a Google Nest device since they automatically do it themselves from time to time. I guess Ill have to see how long my other mini lasts?!? We have 10 minis and having the issue, with 3 of them now. - Resetting my Nest mini to factory reset, multiple times - Turning Nest mini off for a couple of minutes multiple times - Turning off/on my wifi router - Connecting both phone and nest on 2G and also on 5G - Resetting everything over again and again - Disconnecting Spotify and connecting again You do not have permission to remove this product association. If your Google Nest Hub keeps restarting, check your cables for loose connections. I'm trying to get my mute button on my Google Home to work it is saying that it is muted but it's not I've already tried moving the switch back and forth tried looking to see if there's anything in the button to make it not work but it's not doing anything. Have you tried the step provided above? (Source). Restart loops being one of them. Start by unplugging all the cables connected to the device. A factory reset is a next step when it comes to a software reboot on your Google Home Mini. For the best experience, make sure that everyone with shared access and control of your Nest products in the app is also using their phones location. Unfortunately turned out to be a complete waste of time since it is still not working. The first thing we recommend you do in this case is to turn off Google Home for at least 10 seconds, simply by unplugging the power cord from the electrical outlet. Recognizing this may warrant a dive into specific IP data, its always a good idea to enlist help at this point. Now, a new problem has surfaced where the bedtime routine is not turning off automatically for Google Home or Nest users (1,2,3,4,5,6,7). 06:01 AM. You can also try to keep your pets out of rooms where youve installed wired Nest Protects. Look for a circle etched into the base. Im not set up for soldering and it really shouldnt be necessary. Press question mark to learn the rest of the keyboard shortcuts, Google Employee - Community Manager for Google Home Products. I don't understand how this product seems to get dumber with every update. That certainly hasnt been easy for you. I have two speakers, and they both are doing the same. Second, go into the Google Home app and select your Hub Max. Tonight it sounded like Max Headroom. Being that I start the podcast from my phone and cast it to the nest mini, there is no activity showing when I start it, except when I tell the assistant to set a sleep timer for 8 hours. 06:58 PM Factory resetting your Nest Hub will revert the device back to its factory settings, essentially stripping it clean of all the malicious bugs and errors. Go to the top right of the screen and tap the More menu and then Reboot. The Google Home Mini is a rather old device and the next generation of its lineup, the Google Nest Mini has been out for a good while and making great sales. Tap the Device settings button. ", Google needs to fix this issue. Try unplugging the Home, waiting for a minute, and plugging it back in. Scroll and locate the Firmware version tile. Good point and I have made sure to escalate and the team is aware of these sleep timer and routine related posts. I have the same issue with mine now, it just started happening in the middle of the night. It may also require a reboot to kick it into gear. Same here this is really frustrating! I bought it and set it up originally on 11/25/2022. Tap Settings . It started a few days ago where it decided that even though my mic switch has never been turned off from the day that i bought it, it started telling me "the mic is off". After unplugging and replugging the power, control through the Google Home app and Assistant devices . We're having the same issue with our GH mini. Theres not much you can do to avoid this. Keep us posted. Tap and open your Nest Hub device tab from the home screen. Thanks for the details you provided. - edited Sound Check will always try to run when nobody is home so it wont disturb you. 12-14-2022 The microphones, if enabled on the Google Home Mini using the hardware switch, are always active when powered on. Ironically though, a quick fix to stop such latent bugs, and the issues caused by them, is to refresh your device. But the microphone records voice information only when the hot words 'Ok Google' or 'Hey Google' are triggered. You can also do the same thing directly from the Google Home app: just go to Devices > Settings > Other > Restart. After following the steps on the link, my GH has been acting as expected. I'd love to help but first I have a few questions before working on next steps. With the use of routine features, Google Home or Nest users can set a timer on when the sleep sounds can turn off automatically. Google dont make good hardware, mine does the same thing. 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