serena beach hotel mombasa tripadvisor

Amazing experience is an understatement!!!! This 164-room Mombasa hotel encapsulates the five-star resort experience with impeccable service and gracious hospitality steeped in local tradition.

We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Good location, good beach and very good customer service. The only way to leave a review is to first make a booking. shanzu $ 268. pangoni shanzu Thank you so much for choosing us for your Easter vacation and we look forward to hosting you many more times. Staff was attentive, courteous and happy. Family Room is US$.427.5 per Night on Half Board Basis, Guests are required to show a photo ID and credit card at check-in. Was impressed with Covid - 19 protocols in place and adherence to SOPs, Amazing food! My room was upgraded at no extra cost during my stay. The cleanliness and the customer service was good though. Write A Travel Or Tourist Trip Review To Share Your Experiences, What are our Customers saying about us? What food & drink options are available at Serena Beach Resort & Spa? ole The staff were amazing, helpful and polite. ole T:(+254) 732125000 The rooms were spacious and washroom and shower was of high standard. We do not hesitate to recommend Serena Beach Hotel for good holiday time and functions including weddings. Are there opportunities to exercise at Serena Beach Resort & Spa? Your current currency is U.S. Dollar, Choose your language. We are glad that you and family had a lovely stay at the hotel.

E:mombasa@serenahotels.com. They share 1 main entrance leading to a corridor with separate doors. A fantastic hotel and we had a wonderful experience staying there. United States of America, US Toll Free Phone: 1-866-KARIBU-1 (527-4281)

Obviously, we were worried we would miss the meal considering our arrival time, and we were approaching 10 PM. language, whether its just a rating or contains comments as well, etc.). In addition, the Jahazi Grill serves the best seafood in Mombasa and our brasserie-style caf Sokoni is perfect any time of day. With Kind regards Alphaxad Chege, If you have been to Serena Beach Hotel in Mombasa- Kenya, I am sure youll attest to the unrivaled beauty of its sandy beaches and the well-manicured garden. Thanks! Serena Beach Resort & Spa in Mombasacombines a deep respect for the local surroundings and heritage with contemporary amenities to ensure a truly inspired stay. Follow Us On - Facebook, Twitter & Instagram: Copyright By AfricanMecca Safaris.

Browse questions from guests for anything extra you want to know about the property, Morning, Afternoon, Evening and on request, Yes, once we have your flight details we will be glad to arrange airport transfers at USD 31.00 for a saloon car each way. A variety of outdoor activities are available including volley ball, pedalos, windsurfing and yachting. All Rights Reserved. We look forward to hosting you many more times. The monkey scurried away but just dont leave windows wide open as you risk attracting them into the room. We totally loved itTundwa Suite all the way., Perfect location at the beach. The Family Rooms consists of 2 bedrooms one with a double bed (king-size) and the other twin Single beds. Double Room at US$.342 per Double Per Night on Half Board Basis Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. All distances are measured in straight lines. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. We visited Serena beach this May, and our hearts are full, we have been to most of Serena properties and one thing that we like is that, its the same from service, to kitchen, etc its quality all the way, my kids enjoyed Mombasa soo much, the rooms were clean, the staff amazing. pangoni shanzu tripadvisor The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com.

Please share your email address and will send you our Bar and wine list. Rooms were very clean (generally housekeeping is excellent), and breakfast was excellent., Amazing food! Spent three nights at Serena, the place is quiet and tranquil. With Regards Alphaxad Chege, I booked a short vacation at Serena Shanzu, longing for some beach time and much-anticipated rest. The rooms were always clean and well-equipped with high quality shampoo and body gel. I was a lot disappointed the food was below average.got sick.This is not Serena class c'mon. The staff have been friendly and always made themselves available for our comfort within facility. The food was delicious breakfast and a few dinners were delightful. Guests submit their subscores and their overall scores independently theres no direct link between them.

We highly appreciate your choosing Serena Beach Resort and Spa to celebrate this special day with us.

* Officer Supervisor), Mr. Andsinus Juma (the Executive Chef), Mr. Amos Odoyo (F&B Manager), Naphtali (Head, Bar Man aka the watering hole man! Get the travel advice you need. Couples in particular like the location they rated it 8.2 for a two-person trip. ), Assumpta Gacheru (Conference & Banqueting Supervisor), Anastasia Muli (Reservations Manager) and Marsden Nzaro (Head of Guest Activities). Rooms From That's how we know our reviews come from real guests who have stayed at the property. You can only leave a review within 28 days after check-out. Guests enter through a patio that leads to a sitting room, which then opens up to the bedroom. It was good to see a few familiar faces and quite a few new staff. Nimish &, Dear Nimish Greetings from Serena Beach Resort and Spa.

We value our guests feedback and will work towards correcting the shortfalls and plead that you give us another chance to be of service to you. Please inform Serena Beach Resort & Spa of your expected arrival time in advance. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. 1275 Glenlivet Drive - Suite 100 Live Bands -Quite entertaining.

Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. For instance, they have an excellent guide for birding sites in Kenya written by a local expert and enthusiast, Catherine Ngarachu. Drinks- The soft drinks were reasonably priced. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. All in all it was a great stay, and I recommend the resort as a go-to along the North coast. I like the consistency of Serena gift shops that stock these kinds of things, including local guidebooks offering informative tidbits about the area each resort is based. Yes, Serena Beach Resort & Spa offers airport transportation for guests. mombasa and these could be changed the following day. We enjoyed our time there and closer to the poolside despite slight rain. Check-in was flawless, and I needed a quiet place to take some work calls, and they indulged me by offering a quiet corner at the bar.

Butterfly Centre and Turtle Watch Programme, Dedicated world-class event and conference centre, Business Centre, travel desk, taxi and limousine service, Gift Shop, news-stand and travel requisites kiosk. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.

Respect the privacy of others. Contributions should be travel related. If you stayed at this property through Booking.com, you can write a review. serena spa resort beach shanzu tripadvisor and the room staff, gardeners and security - what a friendly, organised and happy team!

Serena Beach Resort & Spa in Mombasa combines a deep respect for the local surroundings and heritage with contemporary amenities to ensure a truly inspired stay.

Thank you for choosing Serena Beach Resort and Spa for your beach holiday and it is our hope that you will be back again soon. Serena Beach Resort & Spa Special Offers. Own or manage this property? Hello.

As we were very tired, we opted to use the room. Shanzu, 00100 Mombasa, Kenya mombasa Dear Beatrice Thanks for your compliments. Guests of Serena Beach Resort & Spa enjoy access to a diverse array of experiences that highlight the culture, heritage and multi-coloured lifestyles of Mombasa, Kenya. With Kind regards Alphaxad Chege, We visited Serena on 15 April and left on 20 April 2022 for our Easter Break; my husband, our 8 year old Angel and I. Firstly, we arrived around 2150 on the 15th April, and were met at the reception with a glass of fresh refreshment which was a bonus. Please note that all Special Requests are subject to availability and additional charges may apply. We were late for breakfast and they offered to serve us late and even pack it as we were in a rush . Food and spa were amazing. nightingale mombasa Claim your listing for free to respond to reviews, update your profile and much more. WiFi is available in all areas and is free of charge. Very friendly staff, The staff ..all are excellent.wonderull and hospitable .. Thank you, yes we do offer attachment in our establishment. Dear Collins Greetings from Serena Beach. We have people and automated systems that specialize in detecting fake reviews submitted to our platform.

We are glad that you not only loved the ambiance but also the hospitality. We also enjoyed lunch at the Jahazi grill but keep in mind their food takes a while to prepare. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Dear Msikilizi Thanks for the detailed review. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. punda milia paradise mombasa tripadvisor apartment deals You're eligible for a Genius discount at Serena Beach Resort & Spa!

All cribs and extra beds are subject to availability. Serena Beach Resort & Spa has been welcoming Booking.com guests since May 21, 2012. We cant wait for our next hopefully once again with you. During your stay, we had a problem with our TV channels distribution system but are currently undertaking some restorative works to ensure the guests have a better experience. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

There are more places to choose from in the, serena beach hotel shanzu, serena beach hotel and spa, hotel serena beach. I recommended that especially the newer wait staff around the pool area staff be more responsive to guests by the poolside area and not abandon guests for time on end. With warm regards Alphaxad Chege, April 2022 We were party of 9 family and friends adults. We visited with our 18 month old daughter and spent 6 glorious days at the hotel at the end of May. My room was upgraded at no extra cost during my stay. please go on the extra-net and confirm your dates and book accordingly. International Phone: +44 (161) 870-6092.

Thank you. Nearby attractions include Haller Park (5.8 km), Bamburi Beach (5.2 km), and Nguuni Nature Sanctuary (6.5 km). Are any cleaning services offered at Serena Beach Resort & Spa? As a huge fan of paper maps, it is always a joy to get a place that stocks a range of paper maps. Only a customer who booked through Booking.com and stayed at a specific property can write a review. We recommend calling ahead to confirm details. Actual travel distances may vary. The property will contact you after you book to provide instructions. What is the cost? Flush mechanism on Toilet was not working initially, maintenance crew fixed right away.

Therefore, thanks for being flexible and adaptable depending on the circumstances.

This 164-room Mombasa hotelencapsulates the five-star resort experience with impeccable service and gracious hospitality steeped in local tradition. WiFI -This can be improved. Does Serena Beach Resort & Spa offer any business services? Each room comes equipped with a TV, minibar and has a private bathroom. If you booked through us and want to leave a review, please sign in first. All rights reserved. With a selection of the best Mombasa hotelguest rooms,restaurantsand social areas charmingly arranged among winding lanes and manicured oceanfront lawns, our Shanzu beachresort exudes the timeless allure and ambience of a 13th century Swahili village. You can sort and/or filter them by time of year, review score, and more. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. Approximate prices in USD for a 1-night stay, We'll show you stays where you can have the entire place to yourself.

Yes you can book a family room here. Thank you, Dear Tasneem Thanks for taking time to share of your great experience at the resort. Guests may choose from a wide selection of premium rooms and suites, superb dining options highlighted by the oceanfront dhow-themed Jahazi Grill and leisure pursuits ranging from a gorgeous free-form pool and swim-up bar to indulgent spa therapies at Maisha Mind, Body & Spirit Spa. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. To edit a review youve already submitted, contact our Customer Service team. Thank you for choosing Serena beach Resort and Spa for your holiday and we look forward to hosting you many more time. Dear Selina Thanks for your lovely feedback. Please enter the following to retrieve your reservation. serena beach resort spa shanzu tripadvisor kenya traveller

The most helpful contributions are detailed and help others make better decisions. Serena Hotel features a variety of indoor and outdoor restaurants and bars, many of which play lively music.

Extensive gardens, grounds and nature trails. Thank you, Priscilla. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Promotional content will be removed. T:(+254)727424201/2/3 My partner was well settled and even able to get something to eat despite being past breakfast time. This hotel felt like paradise!, Amazing experience is an understatement!!!! pangoni shanzu We appreciated the complimentary fruit basket gesture to welcome us back. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Booking.com does not accept responsibility or liability for any reviews or responses. If we find any, we delete them and, if necessary, take action against whoever is responsible. With warm regards Alphaxad Chege, Had an amazing stay . Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Read more about possible travel restrictions before you go. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Has a business center near the reception for those who would love to catch up with their emails. Dear Caroline We sincerely apologize for not living up to the Serena expectations. Contributions should be appropriate for a global audience. All linens sanitised in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitiser available to guests & staff.

Double-check your selected room for the maximum capacity. The property usually replies within a few days. Reviews are most valuable when they are original and unbiased. The sea facing rooms were spotlessly clean, food delicious and like several other Serena Hotels I have stayed in,the rooms were spotlessly clean, the food was great and the all the staff were professional and very friendly. We got excellent restaurant service from Felix, who tended to our refreshments and meals. All content should be genuine and unique to the guest. Flush mechanism on Toilet was not working initially, maintenance crew fixed right away. always interacting with her and playing with her. 1550830,1550830|3,1561220,1568250|3,1568250,1563880,1557080,1565870|4,1542720,1561950,1565080,1557030,1559850,1548020|3,1561630,1553180,1563710,1565870,1565670,1559850|1,1563710|2,1566560, Serena Beach Resort & Spa (Hotel), Mombasa (Kenya) Deals, Personal or sensitive info (e.g. Please see our partners for more details. The staff were kind enough to let us eat and then check in after the meal. Everything was fabulous ! I loved the ambience and thoughtfulness of the staff . Guests may choose from a wide selection of premium rooms and suites, superb dining options highlighted by the oceanfront dhow-themed Jahazi Grill and leisure pursuits ranging from a gorgeous free-form pool and swim-up bar to indulgent spa therapies at Maisha Mind, Body & Spirit Spa. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. With a selection of the best Mombasa hotel guest rooms, restaurants and social areas charmingly arranged among winding lanes and manicured oceanfront lawns, our Shanzu beach resort exudes the timeless allure and ambience of a 13th century Swahili village. Right on the white sandy beach of Shanzu, Serena Beach Hotel & Spa offers panoramic views of the Indian Ocean. The site is beautiful, the gardens are stunning but the best thing about Serena is the staff. Please enter a valid email address. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. We totally loved itTundwa Suite all the way.. Check your booking confirmation email to find your booking number and PIN. Confirmation Number: Guests arriving at Serena Beach Resort & Spa find an oasis of tranquillity framed by whispering coconut palms, lush gardens and one of the most beautiful white-sand beaches on the Indian Ocean. Sorry, reservations for more than 90 nights aren't possible. Dont ask me about the alcohol, I barely paid notice to it. The prices for Drinks are different for each item, This property has taken extra health and hygiene measures to ensure your safety is their priority.

Serena Beach Resort & Spa. How much for 1 week in Serena hotel in mombasa. We would certainly recommended this hotel and would also return to it. Ksh.11,750 per person sharing per night on a Garden/Family Room. When would you like to stay at Serena Beach Resort & Spa? The food was delicious, although sometimes you had to wait for freshly cooked parathas. Rooms were very clean (generally housekeeping is excellent), and breakfast was excellent. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Which room amenities are available at Serena Beach Resort & Spa? Thanks! Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. mombasa shanzu The vast range of biodiversity and the way the Serena resorts harmonise each facility with nature seems intentional and mindful of our environment. We really wanted for nothing.

$742, The resort boasts three restaurants and four bars. Copyright 19962022 Thanks once again and we look forward to hosting you many more times. Dear Sarah, You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

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serena beach hotel mombasa tripadvisor