n: 5:30 p.m. to 10 p.m., closed

Open: 5:30 p.m. to 10 p.m., closed Saturday and Thursday.

According to the Quintana Roo government monitoring system, the state is in the yellow light stage. Yellow light: All employees may return to work but with special protection for groups at high risk from COVID-19. Countries such as Canada and the UK now require all inbound travelers to show documentation of a negative laboratory test result to the airline prior to boarding their flight. Your temperature will be taken at the entrance and there is hand sanitizer. All our restaurants and bars have contactless menus accessible by scanning the QR code and through the Royal Resorts App. Free onsite COVID Antigen testing will be conducted in the Gran Salon at Hacienda Sisal at The Royal Sands for guests of all Royal Resorts in Cancun, at the former Real Estate Sales Location right below the Tennis Courts at The Royal Haciendas and in one of the business centers in the lobby of Grand Residences. Please bear in mind that if you cancel within the penalty window or do not show up, the corresponding penalty will apply. We are in close contact with the authorities in order to comply with all health and sanitization standards. El Conquistador is open from 5:30 to 11 p.m. (closed Saturday). According to the Quintana Roo government monitoring system, the state has now moved into the green light stage. Daily Sunset Happy Hour 6 p.m. to 8 p.m. Sunday Brunch served from 8 a.m. to 2 p.m. Breakfast is served in La Palapa del Sol. If a passenger does not provide documentation of a negative test or recovery, or chooses not to take a test, the airline must deny boarding to the passenger.. Arriving members and guests enjoy a wide range of services and amenities at our resorts. For members or guests who have an international exchange reservation at Royal Resorts. Information for US travelers and antigen testing, The Centers for Disease Control and Prevention (CDC) requires a negative COVID-19 test for passengers flying into the United States. Results are available within 24 hours. A la carte menu and live guitar music with Jorge Duran. Exchanges must be requested with a minimum of 31 daysprior to the interval/week owned. Private trips and airport transfers are available. A maximum of two people at a time are permitted in the sauna, steam room and Jacuzzi. The Quintana Roo Government recently passed a law on the mandatory use of face masks in public.

Use of masks is now mandatory in public in Cancun, fines apply for non-compliance. Orange light:Non-essential economic activities are now permitted to open at 30 percent capacity. If your country requires a PCR test, this is also available onsite at The Royal Sands and The Royal Haciendas through certified independent laboratories, at a special rate of US$100, US$110 at Grand Residences. We will always make sure that existing occupancy allows ample space for members and guests to enjoy their vacation and respect social distancing.

We will do everything we can to make you feel comfortable and safe while following our Royal Care Standard policy and the instructions issued by the health authorities. If you booked your vacation through an online travel agency, call the Customer Service department. Results are available in 24 hours.

If you have symptoms, please contact the resort doctor to make arrangements for a test. The Spa at The Royal Haciendas is open from 7 a.m. to 9 p.m., spa services from 8 a.m. to 7:30 p.m. Reservations are required. Download the Royal Resorts App for contactless check-in and much more. Steak Night on Tuesday, Prime Rib Night on Wednesday and Saturday; Lobster Night on Friday. Beach and Villa massages are available from 9 a.m. to 5 p.m., reservations required. The PCR test now required by Canada, the United Kingdom, Brazil, Argentina, Chile and Colombia is also available onsite at The Royal Sands, The Royal Islander, The Royal Cancun, The Royal Haciendas and Grand Residences through certified independent laboratories, at a cost of US$100-$110 per person. Yes, in the case of travelers bound for the US, children aged two and above must be tested before departure. Onsite testing is only available for guests who have no symptoms. If you have symptoms, you must contact the Front Desk or the Medical Service to make arrangements for in-room testing. Green light: All activities may resume and schools reopen. If you are staying at Grand Residences, this policy also applies. (This applies even if their final destination is another country but they are on a connecting flight, which first enters the United States.). * The Royal Haciendas Wednesday to Friday from 8 a.m. to 4 p.m. and Sunday to Tuesday by appointment only The use of face masks is mandatory in the Activity Center, Kids Club, Spa, resort stores, in elevators and on board the vans used for resort and airport transfers, the inter-resort shuttle and tour buses. Sunday Brunch from 8 a.m. to 2 p.m. No lunch service until further notice. This policy is valid until July 17, 2021. Royal Care Standard policy and the instructions issued by the health authorities. Masks should be worn when entering restaurants and bars and until you are seated and the waiter brings your drinks and food. You will receive an email from the laboratory, as soon as possible, confirming the day and time of your appointment. The Royal Sands, The Royal Islander, The Royal Haciendas, The Royal Cancun and Grand Residences are open and we look forward to welcoming our members to their home away from home. An authorized independent laboratory administers the test and you will have to ask your health insurance provider about coverage. Royal Resorts is open and welcoming members and guests with new health and safety measures. There will be accommodations available at a special Patient Companion Rate for members and guests. Pacos Tacos restaurant is closed until further notice, however guests may order from the Pacos Tacos menu at Cayo Largo Restaurant. Malls, hotels and restaurants may operate at 80 percent capacity. US Toll Free Number: 1-888-882-9343 Mexico Toll Free Number: 800-681-9246 International: +1(954) 484-6343, US Toll Free Number: 1-888-882-9259 Mexico Toll Free Number: 800 681-9247 International: +1 (954) 485-5279, US & Canada Toll-Free: 1-888-882-9252 Mexico Toll Free: 800-681-9248 International: +1 (954) 485-5109, For members or guests who booked a Royal Resorts stay with Royal Reservations online or through the Call Center or with an OTA. At Royal Resorts, all our staff wear face masks and we ask that all our members and guests use them too when indoors and in busy public areas of our resorts. , please contact the Front Desk or Concierge upon arrival to make arrangements for testing. Additional onsite testing in The Royal Cancun and in The Royal Islander will be available for a fee in case guests cannot make the trip to the Gran Salon at Hacienda Sisal. Guests showing symptoms must remain in their room and follow the doctors instructions. Open for breakfast 7 a.m. to 11 a.m., lunch 11 a.m. to 5 p.m. and dinner 5 p.m. to 10 p.m. A la carte dinner menu on Saturday, Monday, Wednesday and Thursday. Appointments for testing can be made through the Concierge or the Front Desk. We are in close contact with the authorities in order to comply with all health and sanitization standards. The date that the COVID-19 test is taken cannot be before check-in occurs. The antigen nasal swab test is available at your resort at no cost. Starting on January 26, the Centers for Disease Control and Prevention (CDC) will require a negative COVID-19 test for passengers flying into the United States. Accommodations for quarantine are subject to availability. This policy is valid until July 17, 2021. If you are staying at Grand Residences, please contact the Front Desk or Concierge upon arrival to make arrangements for testing.. Masks should be worn when entering restaurants and bars and until you are seated and the waiter brings your drinks and food. For flights departing to destinations that require a negative test, airlines must confirm the negative test result for all passengers or documentation of recovery before they board. They will be able to occupy their units.

You will receive your test results from the laboratory via email. La Palapa del Sol from 7 a.m. to 11:30 a.m. La Rotonda Bar for coffees, frappes and pastries from 7 a.m. to 11 a.m. Luna Grill in Phase II, 11 a.m. to 6 p.m. La Rotonda Bar snack menu 11 a.m. to 5:30 p.m. If you test positive, Royal Resorts will cover the cost of accommodations and meals from the COVID Recovery Menu for up to 14 days, subject to restrictions below. please contact the Front Desk or Concierge upon arrival to make arrangements for testing.

Some drugstore chains are offering a cheaper COVID-19 test however, you would have to go and stand in line with the risks and delays that this may entail. In the case of Canada-bound travelers, children aged five and above must be tested. Theme nights: Mexican Night on Monday (live music with a Mexican quartet), Italian Seafood Night (live saxophone) on Tuesday and Prime Rib Night on Thursday (live guitar music). 5:30 p.m. to 10 p.m., closed on Friday night. The antigen nasal swab test is available at your resort at no cost. Results are available within 24 hours. Please use the online internal exchange program atwww.ExchangeMyVacation.comor email us atexchanges@intervalservicing.comor call 1-800-930-5050 (US & Canada), 800-099-0486 (Mexico) or 954-485-5400 (All Other Countries), Royal Resorts Signature Club reservations. 10 a.m. to 6 p.m. Char Hut beach service 9 a.m. to 5 p.m. Wednesday to Monday 5 p.m. to 10 p.m., Tuesday night karaoke 5 p.m. to 12 p.m. Royal Express food to go service 2 p.m. to 9:30 p.m. Open 5 p.m. to 11 p.m. Live Mexican music on Tuesday and Thursday. In the case of Canada-bound travelers, children aged five and above must be tested. Reservations required for Teppanyaki and Shabu-shabu. For flights departing to destinations that require a negative test, airlines must confirm the negative test result for all passengers or documentation of recovery before they board. The Royal Sands is the most popular of the Royal Resorts in Cancun and has a higher occupancy than its sister resorts, however the distribution of the villas and public areas allows for members and guests to practice social distancing. This system is reviewed on a weekly basis depending on the number of COVID-19 cases reported and decisions are made accordingly, including implementing further preventive measures if necessary. * Onsite testing is only available for guests who have no symptoms. The number of visitors permitted per day has been reduced and masks are mandatory. If you already have a reservation for your test at The Royal Sands but wish to be tested at The Royal Islander or The Royal Cancun, please make a new reservation using the appropriate links.

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n: 5:30 p.m. to 10 p.m., closed shark uv810 lower duct hose

n: 5:30 p.m. to 10 p.m., closed