Can't get a replacement or a refund. Not honest or professional- I should've trusted all the bad reviews.
Plus "customer service" people are extremely rude!! we find a new ACF Wholesale coupon code every 100 days. Customer service excellence is our mission, the critical element for maintaining life-long, valuable relationships with our customers. Rate your shopping experience with ACF Wholesale: ACF Wholesale offers coupons and promotional codes which you can find listed on this page. ACF Wholesale issues coupon codes a little less frequently than other websites. Verification can help ensure real people write reviews about real companies. Cancelled and request a refund on May 31, 2022. Now they are saying it will be September and if I want a refund, I have to pay the return shipping for the two items of the whole bedroom set that they've already sent. I would not recommend ACF Wholesale as a company to do business with but I do want to confirm that they did make good on our business transaction. starts with an idea and ends with a finished piece guided by our designers who help create the style and design you are searching for. They said it would take 7-14 business days. I disputed the charges with my credit card company and they will provide a refund for me. I hope someone takes legal action against this company, since they are doing this to a lot of people and it's sickening. By the way, there is another company called AFC Wholesale.
The day I cancelled i ordedred bedroom sets from different company also by Ashley and had them delivered in less than 3 weeks Have been sleeping on a mattress on the floor for almost a year due to a house fire. In continuous operation since 1977, ACF is a privately held VA company and employs over 400 people. 22 Jericho Turnpike
This will surely increase the credibility of your complaint. On Monday 6/27 I received my check refund for the entire amount that was paid for the couch. When I emailed them several times asking for status, they just stopped responding. Some coupon codes have special requirements or exceptions. Our craftsmen are true artists and add that special touch to each piece. PLEASE DO NOT DO BUSINESS WITH THIS COMPANY!!!! I am close to be 69 years old. First, copy the discount code by clicking the code on this page. They are all awful! Claim your profile to access Trustpilots free business tools and connect with customers. I normally don't write reviews, even when I may have a horrible experience, but they are straight up thieves. !I will pray to find peace with this highway robbery, and I know karma will eventually come around. Today's biggest ACFWholesale.com Promo Code is for 20% off. Dealspotr verifies, curates, and shares content and offers for brands we think you'll love. Then its never comes. I did receive the two end tables, but one of them is defective - the drawers are both wobbly. $59 extra for an extra $100 I could have had it 4 months ago from a local store. I have called countless times trying to get a replacment over the past year. Dealspotr finds coupon codes, discount sales and promotions for e-commerce stores listed in our, Code often used in Jul by stores like ACF Wholesale. Which I've priced and it could be anywhere from $800 to $1,000. Wish I had looked at reviews before going with this company! I had to dispute the charge with my credit card company. They told us initially that it was back ordered and we would receive it in April. FX: (516) 699-1001 See all complaints on BBB they are true. If necessary, try multiple ACF Wholesale codes on this page until you find one that redeems a discount. Do not use them I don't care if their prices are better than everyone else.
They accepted my order and charged $59 shipping fee. If they try to come on here and deny this or talk around it, I am happy to furnish proof. PH: (516) 699-1000 Well, it's July and we still don't have it. I normally don't write reviews, even when I may have a horrible experience, but they are straight up thieves. I NEVER RECEIVED MY REFUND. BUYER BEWARE! Now they are saying it will be September and if I want a refund, I have to pay the return shipping for the two items of the whole bedroom set that they've already sent. Obviously a fake number. Dont do it. with over 400 employees, we are strong. They are not the same company. I wish I wouldnt of ordered from them just to save myself 30$ not worth it! Been waiting almost 1 full year for my table I was patient because of supply chain issues at the end of 2021 but this has gotten ridiculous finally cancelled and went with a different company. Offering more than the normal collection of "standard" finishes is another way the company brings value and customer service together. Now they don't answer the phone. I tried to get them to deliver it without the new fee but they wouldn't waive it so we canceled the order. Total scam!! We stock 300,000 - 400,000 raw frames at all times to serve our customer needs and we operate three machine rooms everyday to manufacture items not stocked. LIARS! Share your photos and videos with others to prove the truth of your words. With annual revenues of approximately $40 million, the company currently builds and ships over 7,000 pieces of furniture per week. All reviews are published without moderation. This is not a real company, there is NO way to get in touch with them. Submit a complaint and get your issue resolved.
If they try to come on here and deny this or talk around it, I am happy to furnish proof. [emailprotected]. They will tell you that the manufacturer has delays and it's out of their control. In certain cases, we may receive a commission from brands you find on our website. Each time you email support, they will give you a new ship date that is pushed out a month or two. Anyone can write a Trustpilot review. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Today is July 28. They are a scam! Here are 8 tips for writing great reviews. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Im just going to order from them as I know I will receive my item I pay for!! Finally spoke with the Customer Service Manager Joe. 14 business days came and went. What a waste of a company!! with an idea to furnish your restaurant, hotel, country club or healthcare facility.
I purchased an item in November 2021, and never received it. You will wait months, and to get your furniture they will force you to pay more for shipping! We ordered an Ashley coffee table and matching end table in January 2022 and when they kept pushing out our order 6+ months, we finally asked for a refund which they said they would honor. Total scam! They had no problem taking my full payment but now will not even respond to my request for a full refund! Ordered a coffe table in Aug. 2021 which arrived broken. Better Business Bureau gives them a D. 0 stars is my actual rating.
Well, it's July and we still don't have it. We also stock 300,000 to 400,000 raw frames at all times to serve the largest of accounts. Companies can ask for reviews via automatic invitations. SHAME ON YOU! Which I've priced and it could be anywhere from $800 to $1,000. ACF claim to be a subsidiary of Ashley Furniture. I wouldnt even give them 1 star. So we ordered a couch from ACF in October 2021 and much like everyone else we were delayed multiple times. We currently build and ship over 7,000 pieces of furniture per week. Now we have to order the couch from another company and wait for it to be delivered. Repeated that numerous times and still no refund today. They had my payment for 3 months and kept saying my order was delayed. We use dedicated people and clever technology to safeguard our platform. STAY AWAY FROM THIS COMPANY. I was initially told the order would ship in August. We ordered our furniture Feb 2nd of this year and we still don't have it. ACF cancelled the order, but haven't refund me for an item they never had in stock, and keep telling me that my refund is on the way after 7 months. Like just tell me your ripping me off at this point!! After 2 weeks had passed I emailed ACF and got zero response, this was the first correspondence that they did not respond to. The representative does not have any customer service she just asked me "is there any other question?". Look for coupon codes marked with the green verified label for today's active ACF Wholesale promo codes. Do not use this site!! I was then asked if I would prefer a check or a PayPal deposit, skeptic of giving them anymore information I requested a check. Their prices are very cheap, but they never provided me a product, just delayed the order several times and then denied a refund. After third delay, I cancelled the order and it's been over one month - STILL NO REFUND!! Our standard production procedures which include our seven-step finish process and pattern matching of all upholstery fabrics, create pieces that rival the masters. I asked when to expect delivery and they responded with a date 4 weeks away. With a choice of over 2,000 color ways, many selections meet (or exceed) minimum abrasion resistance standards of 30,000 double rubs on wire and cotton. They will take your money as soon as you order it online and claim that lead times for shipment are a little longer due to supply issues. Generally, the best codes are "store-wide" deals that can be used on any purchase at acfwholesale.com. Do not do business with this company!!!! They won't allow me to cancel my order even though they don't have any inventory of the item. I called Ashley Furniture Corporate Offices and was told that they are not affiliated with ACF. Ordered a bedroom set a year ago and ended up cancelling since it was clear I wasnt going to get the bed and dresser. Stop telling me its another 2 months back ordered and its to late to cancel my order! They told us initially that it was back ordered and we would receive it in April. IT'S A SCAM ACF Wholesale is a scam, do not buy from them. PLEASE DO NOT DO BUSINESS WITH THIS COMPANY! The item I want is from Ashley furniture store and its in stock right now!! This did not occur.The following Monday I called ACF again and waited 20+ minutes on hold. Ordered 2 bedroom sets on August 4, 2021 in the amount of $2175.36 used Covid and Ashley for an excuse of lack of delivery for almost a year. Fabrics offered by ACF meet industry proven standards and include modestly priced upholstery choices for price sensitive installations. My name is Carmen Jordan Wong of Sylmar, Ca 91342 Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. It took a month after I cancelled to receive an email stating they couldnt credit the CC I used for the purchase and they could send a check or I could request a credit via PayPal? In January 2022 we received our ottoman but the couch was still back ordered. I requested a refund for the remainder of my $1650 order, and on June 1 was told I would receive it within 7- to 14-days.
I called their customer support (who, by the way, don't even care) and was told that my order would be shipped on August 15th and would take 2 weeks to arrive. Get the best coupons automatically with the SimplyCodes browser extension. Its been almost 6 months sense I ordered!!!
You can also find sales and other promotions for ACF Wholesale here as well. Its now June 28 and no refund. No stars not an option. Total BS all other websites have no problems with the manufacturer. My new TV has been sitting on the floor for 2 months now. You will get a live agent, but nothing but run-arounds. We strive to not only meet our commitments and client expectations but to exceed them on every level and deliver exceptional value. and my order number is 92791 sleeping on a mattress. (I do not live in a remote area) They waited 4 weeks to tell me this!
I tried calling their phone number listed on the website, but each time it gives me a "busy" signal. A couple days later I emailed again, no response. I ordered two small tables in March - $535. The tentative ship date will come and go. They are unprofessional and customer service is the worst I've ever seen in my 60 years. I placed a very large order in April with ACF Wholesale for two end tables, a headboard/footboard and dresser with mirror.
three machine rooms operate daily producing unique custom furniture. Our pledge is to consistently provide quality merchandise, responsive customer service, and high value products to all the markets we serve. Bad company, bad customer service, no integrity at all. Currently, ACF Wholesale is running 3 promo codes and 3 total offers, redeemable for savings at their website. Immediately after the phone call I emailed ACF with an email directed at CSM Joe confirming what we discussed over the phone, it was never responded to.On Friday (6/24) I received an email update stating my order had be refunded.
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