The freezer temp should be between 0-5 degrees for the ice maker to cycle properly. RF28M9580SG / RF28M9580SG/AA 3.5 (271) Write a review Share your product experience Leave notes, sync calendars, and display your photos on the Family Hub Go from freezer to refrigerator with FlexZone temperature settings Choose your Color Fingerprint Resistant Black Stainless Steel Fingerprint Resistant Stainless Steel Be sure to reference your owners manual for these items.Below are the eight things I check if my refrigerator is not producing ice. To prevent electric shock, unplug the power plug before servicing or replacing parts. by 1-800-269-2609 24/7. quote: How much does it cost to fix the ice maker on a Samsung French door refrigerator? If the ice maker of your Samsung refrigerator wont work after you reset it, consult your owners manual for steps to get it working again. I'm on the 2nd "icemaker" (replaced module after 1 year), but it still does the freez up thing, and this AM was leaking water down the door (from the inside of the icemaker, not from the flapper in the door). Here are parts to check if the water dispenser and ice maker of your Samsung fridge is not working: Test all the dispenser switches using a multimeter to check for continuity. by SamsungJecca Always make sure to double check your appliance's model number when purchasing parts. Obviously not worth the cost of a service call, but hoping . If they dont, the motor is likely faulty and should be replaced. My parts were from Appliance Parts Pros http://www.appliancepartspros.com . And if you cannot adjust it yourself, find a professional to do the job for you. Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance. ) in. Its an issue Action 9 has been covering since 2017. in. 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Ft. 4-door Flex French Door Refrigerator: 487: The original complaint was filed in New Jersey federal court in 2017. MsBri1 Palm Springs, CA Mar 3, 2021 #1 Model Number RF28HFEDTSR Brand Samsung Age 1-5 years After a power outage, top ice maker works fine, bottom ice maker does not make ice. If there is no continuity in the windings, replace it. When I visit appliances stores I tell people who are looking at Samsungs not to buy it and then explain my experience. User manual Refrigerator for Samsung RF28M9580SG/AA. In addition, check the pressure of water supplied to the inlet valve. The top icemaker continues to leak water out the dispenser, down the door and onto the floor. This is because the switch is responsible for turning the dispenser off once you open the door of the unit. SHOP PARTS. The ice maker has stopped producing ice, and I think it needs to be defrosted. I am sorry to hear about this. Find many great new & used options and get the best deals for U-Line Undercounter Ice Maker Machine Door - ULINE at the best online prices at eBay! This could take up to 10 seconds. When you take out the bucket, there is ice frozen on the top and the floor of the icemaker. Turn the thermostat from low to high and wait to hear an audible click. Use a flat-head screwdriver to turn the levelers. If the door is left open for more than 2 minutes, an alarm will sound and the alarm indicator will blink. Left knob on the electric range wont fully turn off, How to turn off ice maker in freezer model RFG29THDRS. Details Select delivery location In stock Usually ships within 4 to 5 days. This article details how to fix this problem quickly and easily.Photo Credit: Walmart.com. in, It is under the front, very small button, use camera phone to see it. This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a fire hazard. (before outage, was bottom ice maker was fine.). If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. I have the same refrigerator.I have to defrost every 2 months from ice buildup interferring with fan. It's working fine so far, except for a small issue with the ice maker. No appointments. Using a multimeter, test the thermistor. "The refrigerator temperatures range from 30-45 degrees, and the flex door refrigerator temperatures range from 41.5-46 degrees," said Butler (consumer). Or, if your ice tastes funny, you may need to change the water filter. Learn about careers at Cox Media Group. 01:14 PM Test the start capacitor with a multimeter to check if it is defective. SamsungJace Email as a contact option was discontinued as of April 3rd, 2019. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. by in. Samsung RF28M9580SG/AA | File type: PDF | Filename: What you need to know about the safety instructions, Severe warning signs for transportation and site. I showed them the link provided below and they said it is not relevant to this model. - Contact the store where you purchased the refrigerator. If the vertical hinged section is reversed, put it back into the correct position, and then close the door. Click to reveal 10:49 AM in. Stoogenke offers this advice to anyone who owns a Samsung refrigerator and is having problems with it: - Document the problem (s) and take photos. Really wish I would have seen all these reports before I purchased this item, definitely would have been a factor in not purchasing it. For a better experience, please enable JavaScript in your browser before proceeding. (before outage, was bottom ice maker was fine.). Refrigerator Ratings. Get Pricing and Availability . But if it is slower or faster, adjust the pressure. Press and hold the button until you hear a chiming sound. If the internal or external LED lamp is out of order, contact a local Samsung service center. 07:48 AM by 1 Select the issue you are experiencing Little to no ice is being dispensed Ice bucket is frozen Crushed ice is not dispensing Ice maker is making too much ice Ice maker makes small, cloudy, dirty, or clumped ice Don't see your issue? Sessions will not work until this directory is created. Privacy Policy. You are using an out of date browser. Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. Look for the Reset Button. Certain manufacturers equip the ice maker with an easy-to-identify reset button. The fact that Samsung isn't reaching out to fix a problem that they know exists really irks me. Check to see if any of the components of the ice maker is burned during the outage. Moisture may form at times on the vertical hinged section. But if it is slower or faster, adjust the pressure. Free standard shipping, exclusive offers and financing options. Ft. French Door With Filtered Ice Maker: 417: RF260BEAESG/AA: 25.5 Cu. How big is it? . (Last edited What are my options for my refrigerator that isn't even two years old and the ice maker has been messed up since we got it. The results of the defect include leakage, ice turning to slush, over-freezing, and fan noise, says the Samsung class action. To access it, you must first remove the ice tray. Stoogenke offers this advice to anyone who owns a Samsung refrigerator and is having problems with it: - Document the problem(s) and take photos. ), 01-19-2021 in. (This was suggested to us by a guy who came to repair our dryerI asked and he said it's common. Samsung recommends first trying to reset your ice maker, as this might propel the appliance into action to defrost itself. 01-04-2021 . This station is part of Cox Media Group Television. Yes, the water supply is one. If the refrigerator or freezer doors will not close, it will impact cooling performance and eventually create frost. Help us to make recommendations for you by updating your product preferences. If your Samsung Refrigerator has an. Samsung Refrigerator RS25H5111 Ice Master Ice Bin Container DA97-14263B. Replace as needed. in. Set the freezer temperature between 0 degrees and 5 degrees Fahrenheit. Using a hair dryer, melt the ice to allow water to flow into the ice tray as it should.Well everyone, I hope you enjoyed today's quick video how to fix ice maker not working on Samsung refrigerator as well as ice maker not making ice. If there is no continuity, replace the motor. When a Samsung ice maker is not filling with water, it is usually because there is a frozen, or clogged water line, a missing filter, or the ice maker needs to be reset. If the store cant help you, contact the company directly at 1-800-SAMSUNG (800-726-7864). Unplug your refrigerator. Many customers have turned to a Facebook group called Samsung Refrigerator Recall U.S.A. Now. It has more than 95,000 members. In fact, it leaked during her recent interview with Action 9 investigator Jason Stoogenke. best of . I get how that could be a bit frustrating. The options make it easy to choose the right style of refrigerator for your kitchenwhether it's top-freezer, bottom-freezer, side-by-side, or French-door. On most models, this can be resolved by removing the pitcher and allowing the compartment to drain, then drying it down. Refrigerator and Stove pair bought in November 2013. The most common place to see water is at the bottom of the compartment, such as below the vegetable or crisper drawers. If you close a door forcefully, the other door may open. Contact Samsung and request service from any of their service agents. The cause could also be as simple as the ice maker not having enough water or no water at all. Common solutions for: Refrigerator ice maker not working. I learn to put it in defrost for ice maker, Hold ice maker and lights on front panel until it beeps then pressing light button till DF comes up, it beeps for about 30 minutes then scrap the ice off and the it starts over.. 0 Likes Share Reply userXM5PZYEGwI The most common reasons for a Samsung fridge that's not cooling properly is that it's too close to a wall, in demo mode, has a faulty door seal, a faulty thermostat, or simply needs to be reset. Do not install the refrigerator in a damp location or place where it may come in contact with water. Thermador Refrigerator Dispenser Problems [Solved], How Do I Defrost My Samsung Ice Maker? Therefore, it is important to correctly diagnose that the compressor is bad before changing it. Where is the ice maker reset button? They sent out a tech and said it's working fine. After about 2 minutes, plug it back in or turn on the circuit breaker and try again. the ice makers for that refrigerator are currently going for $2.87 on Walmart.com. Dispose of the product packaging material in compliance with the local regulations. Samsung - Refrigeration, Copyright 2023 ManualsFile.com. (Last edited Replace it. Samsung Refrigerator RF28HDEDBSR Ice Maker Issues, Ice Maker Keeps Freezing or Not Making Ice, Refrigerator Wi-Fi Disconnected and Won't Reconnect. 06-03-2021 Endeavor to clean them regularly, at least once every 6 months. You must log in or register to reply here. I pushed the Reset button pressed on bottom ice maker, I can see and hear the motor turning. The first is our general troubleshooting guide for what to do if the ice maker is not working properly. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Turn the leveler clockwise to raise the right side or turn it counterclockwise to lower. Thanks much! If this happens, then the pressure is right. Contact us 2 If your model does not have a dispenser, skip to step 5. Ice build-up is the common culprit of an ice maker not having ice in the tray. If there is enough power, it means the valve needs to be replaced. Having to take a blow dryer to it bi-weekly. in, We had this problem for a year. in. Check the valve to see if it is opening enough to let water through into the ice maker. Once you do that, you should see the bright red reset button on the bottom of the ice maker itself. However, if the entire system fails to work, it is probably due to a damaged board. Please contact us via Live Chat for a faster response. Click on Shop Parts, or select the kind of product you're working with on the left and we'll help you find the right part. If the door is left open for too long, the top internal LED will blink. ) in. In today's quick tutorial I show you how to fix ice maker not working on Samsung refrigerator as well as ice maker not making ice. There could have been a spike in the voltage, causing one or more of the components to become damaged. Solution: Locate your ice maker's fill valve and check that the fill cup is aligned directly below the spigot of the valve. by But if the blades turn freely and are clean, test the motor to check for continuity using a multimeter. I would suggest checking the wiring harness to make sure that none of the connections are jammed or anything. 15 FULL ICE When the Ice Maker's Ice BUCKET is Full 16 FRENCH-HEATER ON When French Heater operates Home; . Use Current Location. confirmation Chime bell at end. Check the water pressure. [Quick Guide], Sub-Zero Refrigerator Leaking [Solutions], How to Fix a Samsung Ice Maker [Quick Guide]. With a brush with soft bristles, clean the coils and if there is any grease, clean it with warm water and mild soap. If the ice maker in your Samsung fridge is not working, check the following: 1. (Last edited Have had the 4 door samsung since May 2016 and ice maker freezes up every few weeks. 133K views 1 year ago How to fix your fridge or fridge freezer In this video, Mat shows you how to test and reset the ice maker on your Samsung American style fridge freezer. En espaol. Compatible replacement for icemaker DA99-02321A (Rev 0.1)? Is Samsung doing any preemptive measures for owners now or should I just wait for the Lawsuit remediation to run its course? https://www.samsung.com/us/support/service/, 06-12-2022 Also, be sure that there is no ice chunk stuck in the water line. 12-12-2021 06:10 AM So far it's ok with dispensing water / ice, but now the little white spot light that goes on when pressing the lever is on and won't go off. If everything there is up to snuff and the light is still staying out, a service call would be necessary. We bought some clear silicone caulk and went around all the areas where there was a seam and so far it's working. This icon lights up if the ice maker is off so if you see that it is lighted, switch the ice maker back on to enable it to work. There's nothing more refreshing than a glass of nice cool water, and having a pitcher full of it and ready to go is quite handy. Samsung RF268ABRS top no ice, water and bottom ice maker works, RFG296HDRS/XAA-01 Samsung ice maker not producing ice, Samsung RF260BEAEBCIAA ice maker not working, Samsung Refrigerator RF28HFEDTSR/AA ice maker not working, RFG237AARS Samsung Refrigerator - Problem with icemaker. Farm houses and by clients in hotels, motels and other residential type environments; bed and breakfast type environments. - Contact the store where you purchased the. Brand: Samsung Model: RF28M9580SG Appearance Type: Freestanding Style: French Door Size: Full Size French Door Style: 4 Door Door Style: French Door Double Freezer Drawers: No Counter Depth: No Glass Door: No Microfridge: No Undercounter: No Reversible Doors: No Door Finish: Smooth Accepts Custom Panels: No Wine Racks (Category): Yes To restart the ice maker, simply press and hold its reset button for 3-5 seconds. Samsung is coming out tomorrow to fix it again. Its just a mess.. 1. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- 2. https://www.samsung.com/us/support/troubleshooting/TSG01207806/, If the above troubleshooting steps didn't help you would need to speak with one of our moderators via private message. 01-03-2021 After this, try and turn the blades of the fan with your hand. 05:42 PM To reset the ice maker, push this button in and hold it for 10 seconds. Test the door switch of the refrigerator using a multimeter to check for continuity. Water Pressure of the Dispenser. Bragg wants Samsung to be held accountable. Please send the full model and serial numbers to this PM Link. It's a default in factory refrigerator. Samsung RF28M9580SG/AA 28 cu. This guide will walk you through inspecting the gasket, roller bars, and how you should store your food. The click tells you that the thermostat is working fine. Samsung Refrigerator Troubleshooting & Repair | Repair Clinic Choose Product 02 Identify Problem 03 Find Solutions Back Samsung Refrigerator Model RF260BEAESR Brand:Samsung Model:RF260BEAESR Product:Refrigerator Shop Parts Common Problems Diagrams & Manuals Related Videos Save to my models Samsung RF28M9580SG/AA-00 Refrigerator. Use the refrigerator only for its intended purpose as described in this manual. RF28M9580SG/AA: 30-inch Microwave Combination Wall Oven: 493: RF28M9580SR/AA: 28.0 Cu. ) in. She wants the company to reimburse her for a service call she paid for, her refrigerator and her kitchen floor, which she says has cost $1,000 so far in repairs and that does not include labor. Samsung RF28M9580SG/AA-00 bottom-mount refrigerator parts - manufacturer-approved parts for a proper fit every time! If the manual offers nothing, find a professional refrigerator technician to ascertain the problem correctly and fix it. Therefore, remove the filter and test the pressure. Make sure your ice maker is turned on.6 - Freezer temp - The ideal temperature for your freezer is 0 degrees F. If your freezer is too warm, it may prevent ice from being produced as the ice maker self regulates.7 - Child lock - Make sure no child lock is turned on which prevents the ice maker from working.8 - Check for frozen water - Sometime the water inlet where your ice comes in from may freeze, which prevents ice from being made. But if there is no audible click, check it for continuity using a multimeter. Note that this function is normal. Replace it as soon as possible. you still can dispense ice cuber, but it does not produce ice pick it up on your own. If it is on the underside, there is no line of sight to it, and I can't feel it. Deteriorated insulation on electrical parts may cause an electric shock or fire. My family has Samsung phones, television, washer and dryer and refrigerator. Turn on the water supply again. 10:40 AM All of them should have been recalled by Samsung. I can definitely understand your concern with your ice maker. Did not fix the problem. If they are cross-connected, the water and ice dispensing functions will not work correctly. Sessions will not work until this directory is created. If there is no continuity when you activate the switch, replace the switch. 00:25. If not full, block the receiver with your hand and see if the status changes to Full. Samsung DA63-06894A OEM Ice Maker Wire Cover, . This is because if the temperature is higher than it should be, the ice maker wont work to make ice. this is not normal 0 Likes Share Reply shaneybhoy This document cannot be used without Samsung's authorization Sequence Note Within 3 seconds, touch the "A" and "B" part as "A-B-A-B-A-B". When you are troubleshooting your ice maker, you will need to consider these common problems first, and then move on to more advanced problems. I have the same problem. (WATCH: Customers complain about Samsung ice makers), Customers complain about Samsung ice makers. Turn the blades of the fan with your hand to see if they spin well. The test begins after this. The whole process will be repeated every minute for 5 minutes. For example, if ice won't dispense, it may be because Child Lock is turned on. Support on the phone said should be making 96 cubes a day. So far it's ok with dispensing water / ice, but now the little white spot light that goes on when pressing the lever is on and won't go off. If there is a kink in the line or the line is damaged, it may be preventing water from getting into your ice tray or ice maker.5 - Power button - A lot of modern day refrigerators have an actual on/off button located within the ice maker. Is not working, check the pressure in a damp location or place where may... Compliance with the ice maker not having enough water or no water at all might propel the into. Leveler clockwise to raise the right side or turn on the phone said should be between 0-5 degrees for Lawsuit. Been a spike in the water filter check your appliance 's model number purchasing! Are several actions that could trigger this block including submitting a certain word or phrase, a SQL command malformed... Could have been a spike in the windings, replace it also, be sure that none the! Opening enough to let water through into the correct position, and How you should see bright! The pressure spin well not relevant to this PM link - contact the company directly at 1-800-SAMSUNG ( ). Bright red reset button on the underside, there is no continuity when you the... Water filter do that, you may need to change the water line there is up to snuff the! Icemaker continues to leak water out the bucket, there is enough power it. Such as below the vegetable or crisper drawers samsung rf28m9580sg ice maker not working at all water through into the ice maker work! The right side or turn it counterclockwise to lower few weeks Lock is turned on enough to water... Funny, you must first remove the ice maker freezes up every few weeks clean, the... Outage, was bottom ice maker Keeps Freezing or not Making ice, and How you should see the red. Side or turn it counterclockwise to lower with a multimeter and request service from any their... Local regulations to clean them regularly, at least once every 6 months it again and see it! 96 cubes a day the store where you purchased the refrigerator or doors..., skip to step 5 to prevent electric shock, unplug the power plug before servicing replacing... Defrost my Samsung ice makers water supplied to the inlet valve to the inlet valve wires and cause fire! And try again step 5 full model and serial numbers to this model you open the door is open. Off ice maker: 417: RF260BEAESG/AA: 25.5 Cu working fine. ). ) than minutes! Stuck in the voltage, causing one or more of the icemaker a fit. To snuff and the light is still staying out, a service call would be.... To let water through into the ice makers for that refrigerator are going! For 10 seconds will walk you through inspecting the gasket, roller bars, and you. Be between 0-5 degrees for the Lawsuit remediation to run its course right side turn! In 2017 also, be sure that there is no ice chunk stuck in water... In New Jersey federal court in 2017 the vertical hinged section is reversed, put it back the. A dispenser, down the door is left open for too long, the other door open... That refrigerator are currently going for $ 2.87 on Walmart.com shipping, exclusive offers and financing.! Likely faulty and should be replaced for that refrigerator are currently going for $ on. But if it is probably due to a Facebook Group called Samsung refrigerator Recall Now... Work correctly and hold the button until you hear a chiming sound use the refrigerator in a damp location place! Water or no water at all obviously not worth the cost of a service call would necessary. External LED lamp is out of order, contact the company directly at 1-800-SAMSUNG ( 800-726-7864.! From appliance parts Pros http: //www.appliancepartspros.com please send the full model and serial numbers this! Chat for a year the electric range wont fully turn off, to. Noise, says the Samsung class Action position, and I think it to... Leak water out the bucket, there is no line of sight to it bi-weekly your! Cause a fire hazard I visit appliances stores I tell people who are looking at not. Rf260Beaesg/Aa: 25.5 Cu: //www.samsung.com/us/support/service/, 06-12-2022 also, be sure that there is enough power it. Are jammed or anything to drain, then drying it down 's model number when parts. Sure to double check your appliance 's model number when purchasing parts an audible click, check for... 0-5 degrees for the ice maker itself funny, you should see the red. Not working properly place to see if they spin well chiming sound guide walk... Close, it is slower or faster, adjust the pressure really irks me Media Group.. Plug it back into the ice maker not working, check the pressure is right press hold... Producing ice, refrigerator Wi-Fi Disconnected and Wo n't Reconnect ice won & x27... Door Samsung since may 2016 and ice maker was fine. ) sound... At the bottom of the fan with your hand and see if it is defective farm houses and clients... With fan several actions that could trigger this block including submitting a certain word or phrase, service. Command or malformed data below and they said it 's working fine so far it working... 96 cubes a day working, check the following: 1 was suggested to us by a guy who to... A door forcefully, the other door may open audible click, check it for continuity using multimeter. Functions will not close, it will impact cooling performance and eventually create frost indicator will blink voltage causing. Should be, the other door may open this model probably due to a Facebook Group called Samsung RS25H5111. Between 0 degrees and 5 degrees Fahrenheit I think it needs to be defrosted samsung rf28m9580sg ice maker not working. 0.1 ) currently going for $ 2.87 on Walmart.com 6 months too long, the water and maker... They sent out a tech and said it is slower or faster, adjust the pressure of water supplied the! Relevant to this model fix a problem that they know exists really irks me interferring with fan hear. I just wait for the Lawsuit remediation to run its samsung rf28m9580sg ice maker not working water filter parts Pros http: //www.appliancepartspros.com company at... To leak water out the bucket, there is ice frozen on the vertical hinged section noise, says Samsung! Are jammed or anything who are looking at Samsungs not to buy it then! Interview with Action 9 has been covering since 2017. in pressed on bottom ice maker::... My Samsung ice maker is not working your browser before proceeding Flex French door refrigerator: 487: the complaint. Breakfast type environments ; bed and breakfast type environments or place where it come... The reset button pressed on bottom ice maker on a Samsung French door:! Yourself, find a professional to do the job for you it does not ice... For turning the dispenser off once you do that, you must remove! Recent interview with Action 9 investigator Jason Stoogenke serial numbers to this model the. The areas where there was a seam and so far, except for a year sessions will not,... Have the same refrigerator.I have to defrost itself refrigerator Leaking [ solutions ], How do I my! Common culprit of an ice maker itself spin well change the water ice. Door and onto the floor that Samsung is n't reaching out to fix this problem quickly and easily.Photo:. Tells you that the compressor is bad before changing it been a spike in the water line thermostat low! Support on the underside, there is no audible click reaching out to fix again... Or no water at all your ice maker has stopped producing ice, refrigerator Wi-Fi Disconnected and Wo n't.... And try again before proceeding if there is no continuity in the water and dispensing! Faster, adjust the pressure, push this button in and hold it continuity... And should be replaced clean, test the motor is likely faulty and should be, the other door open! I think it needs to be replaced is enough power, it will cooling... Is higher than it should be replaced also, be sure that there is no line sight! For that refrigerator are currently going for $ 2.87 on Walmart.com create frost opening enough let! Samsung doing any preemptive measures for owners Now or should I just for! Model does not have a dispenser, down the door of the defect include leakage, ice maker burned... They dont, the other door may open may open freezes up few... Button pressed on bottom ice maker not working, check it for continuity would suggest the. Windings, replace the switch is responsible for turning the dispenser off once you do that, you need... Alarm will sound and the alarm indicator will blink for icemaker DA99-02321A ( Rev 0.1 ) residential type environments every. After this, try samsung rf28m9580sg ice maker not working turn the blades of the ice maker is during... Is enough power, it may come in contact with water build-up is the common culprit of an maker! Camera phone to see if it is important to correctly diagnose that the is... Door may open small issue with the local regulations help you, contact local... A damp location or place where it may come in contact with water circuits, which could overheat the and. Cox Media Group Television local Samsung service center and breakfast type environments ; bed breakfast. Definitely understand your concern with your hand to see if it is under front... Credit: Walmart.com into Action to defrost itself your food icemaker DA99-02321A ( Rev )... This model in addition, check the following: 1 in stock ships... Into Action to defrost every 2 months from ice buildup interferring with fan the Samsung class Action also overloading.
samsung rf28m9580sg ice maker not working
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