Now I'm taking it back out of my front yard and putting it between a couple bushes. Charge and confirmation of order . I purchased 2 art deco style lamps and one console cabinet. Nothing was offered.This will be my first and last order with Toscano. The scabbard is made from faux leather with real, etched Roman detailing with a belt loop. I found what I thought would be a great Buddha statue for my garden. The whole thing measures 4 W x 2 D x 30 H and weighs 3 lbs, making installation and display effortless. All of these were greeted with the response of, The products listed above are all rated above 4.5/5 stars, a positive sign that theyre good quality and made from reliable materials. I will call customer service before I order my new table. You might not require more get older to spend to go to the ebook creation as skillfully as search for them. Do not order anything from them. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Marble umbrella vessels (2). It sat there for 6 months, and we realized a crack had appeared in its side. 3. Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. Its currently sold out, but expected to be back soon. One wrote, My piece has bubbles on her toes and the wings and hair have been sanded down. Maybe this is due to my own 90s-00s nostalgia trip, but in light of the downfall of SkyMall catalogs and doomed suburban malls, Design Toscano feels like one of the last truly cooked places on the web (with the exception of Wish and the Cost Plus World Market deep cuts) where anything can happen. I email them and get a three sentence email saying they sent paperwork to my address to fill out and return before they can complete order. I gave this sculpture 4 stars, and would have given it 5, but it was a little on the expensive side. [4] Its products were also featured in the SkyMall catalog. Not happy. Design Toscanos products seem authentic at first glance, but we want to give you a better understanding from a customers viewpoint. Scan this QR code to download the app now. It sat there for 6 months, and we realized a crack had appeared in its side. Claim your listing for free to respond to reviews, update your profile and manage your listing. I really love this place, I highly recommend shopping here! Finally I got their return documentation, but they pointed out that they would not refund initial shipment. $75.95 at Design Toscano. 10 in. I bought two push plates. I waited on hold until I could be transferred to her at home.There was no offer to resolve my complaint. Well guide you through the process. Enjoy 20% Off Select Sale Items with Code SPRING20 at Checkout! Impossible to reach without hiring someone. Outdoors Garden Center Outdoor Decor Garden Statues Design Toscano 28 in. The Toscano rep confirmed, then completed the order. I called to confirm that it was available in a smaller size. How do I protect them from further damage? The only complaint I have with Toscana is that they did not send me a tracking number on my order. I live in Florida and placed it outside in a screened in porch. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 4.5 out of 5 stars 768 ratings. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to . Faux stone finish. I received an alligator statue from this company last Christmas. Hand-cast using real crushed stone bonded with high quality designer resin Each piece is individually hand-painted in a faux stone finish Exclusive to the Design Toscano brand and perfect for your home or garden Inspires with its depiction of the risen Christ emerging from the tomb on the third day Weights & Dimensions Specifications Features You can also buy them individually if preferred. Design Toscano Power Vintage Decor Stacked Books End Table with Glass Top, 21 Inch, Full Color. The owners should be ashamed of themselves! No Regrets. Nothing fell on it, no one played with it, it just had sat there. I received an alligator statue from this company last Christmas. As explained in our treatise on the cursed Design Toscano crab chair, the company was founded in the Midwest in 1989 by a dude named Michael Stopka, and probably first entered our cultural consciousness in the weirder corner of a hardware store, or whilst leafing through a 1990s SkyMall (RIP) catalogue. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. the glass parts do not sit well in the brass parts. I had been a customer from the first time they started the site, and I have ordered the most unbelievable products. Horrible company. I also offered to have the item sent to my address and have my daughter pick it up and they still ignored me. It can be easily tucked into a corner, or set up between a couple of armchairs for a one-on-one game. Required fields are marked *, This field is required Was told I should know how to order. Option 1 was replace it at a deeply discounted price. This chess table measures 20 sq. As a business owner in the service industry I'd have no customers if I treated them even close to this way. Free standard shipping with $35 orders. Design Toscano Ram Skull and Horns Wall Trophy Review, Design Toscano Roman Gladius Sword Review, Design Toscano Sixteenth-Century Italian Replica Globe Bar Review, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model Review, Design Toscano Walpole Manor Gaming Chess Table Review. No Regrets. Yes i do. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. 54 reviews for Design Toscano, 1.9 stars: 'Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. Do not shop here. I would have ordered from a different company if they'd told me it would be months, rather than weeks before I saw the statue for which they happily took my money. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. We peeked further into the Remembrance and Redemption Angel Statue: Grande to find out what customers actually have to say. We bought the Rose Table Lamp, two of them. $26.90. Merle is his name, and grilling in cargo shorts is his game. Under it is a lower shelf for storing glasses, stirrers, and any other tool you may require. Only 10 left in stock - order soon. Makes me wonder how a company can stay in business run the way they are. H Our Lady of Fatima Grand Scale Statue (12) Questions & Answers (3) Hover Image to Zoom share Share print Print $ 171 95 Pay $146.95 after $25 OFF your total qualifying purchase upon opening a new card. Federal Express has delayed delivery from this Friday, June 26,2020, then Saturday, June 27,2020, then Monday, June 29,2020. They stated that they will not release the package to me because the label is still not corrected despite that I show my identification. A comprehensive list of national rental websites to aid your next apartment hunt. Terrible business! For that reason, it can take a long time to get to you. For over 25 years Design Toscano has been one of the world's most recognized brands of original garden statuary, historical replicas, inspired outdoor dcor, hand-crafted furniture, stunning wall dcor, gifts and accessories. Amazon Business Everything For Your Business: Amazon Fresh . Angel, Dove, Bald Eagle, and Owl wall sculptures. Oil base, water base? So my daughter never got her Christmas gift. Skillfully sculpted from high-quality resin, the Shadowed Predator Panther Statue from Design Toscano comes with the kind of quality that will last for eternity. SPRINGTIME SAVINGS! If you have any questions directly for the brand, reach out in one of the following ways: Looking for more artistic pieces? Inferior product no satisfaction from them. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This Design Toscano review will now feature the brands best-selling garden statues, including their lovable gnomes and mystical dragon skull. Peacocks statue. I have noticed a change in the types of items being sold on the site. BBB Business Profiles may not be reproduced for sales or promotional purposes. More About This Product When you buy a Design Toscano Out of this World Aliens Extra Terrestrial Small Statue online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Featured in Better Homes & Gardens, VICE, Houston Chronicle, Wall Street Journal, Curbed, USA Today, and many other notable publications, Design Toscano is praised for its treasure cove of affordable decor. I called to confirm that it was available in a smaller size. We hope you found the information you needed from this Design Toscano review. We envision this rubber duck poolside, or in your restroom. Love, love, love their items especially the dragons! The Remembrance and Redemption Angel Statue: Grande measures 14 W x 19 D x 47 H inches. Do you supply such a product for this purpose? x 26 H inches, weighs 19 lbs, and is available for $200 (from $300). Used to be a 5 star plus site over 7 years ago. Everyone is "working" from home and there is only one supervisor. Our Design Toscano-exclusive quality designer resin Asian statue with faux stone finish captures the peaceful Oriental Buddhist nature and lends its quiet countenance to . I received an alligator statue from this company last Christmas. Was told that I would have to pay the$17.00 per return (x2) since I only needed one of the item. They LOVE to harass their customers Nea Pantry is a freelance writer living in downtown Toronto. Weve excused companies within the past year because of COVID-19. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. I have spent thousands of pounds on their items and they adorn most of my home. I then stated that there must be other supervisors or executives who might care about a disgruntled customer. Get Is Design Toscano Going Out of Business. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. In this case I paid a fair price and got a bad product. Tried to charge me for shipping and tax on items that were cancelled ).I asked to speak to the Customer Rep's supervisor and I was told that this person was unavailable to speak with me. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. To find interior design nirvana, experts always follow these eight underlying principles. For the fact that I had already prepared it and my home for this piece, I was told that I cant return. Most recently, I ordered a statue and was told it would be up to four weeks for delivery. Tip for consumers:run away as fast as you can! On review site Trust Mamma (mamma.com), the brand has more negative reviews than it does positive, with the following breakdown of ratings amongst the 61 customers: One Design Toscano review by a long-time customer reads, Too many peoplecomplain when theyre not happy, but say nothing when theyre happy. Find contact's direct phone number, email address, work history, and more. My husband says I have a conveyer belt for Design Toscano at Amazon.co.uk. Give them a minimalist cleanse in the Japandi design aisle. In attempting to assemble, the glass shade did not sit securely in the brass shelf (which was crooked) and promptly fell shattering into splinters on a padded rug. One review read, I purchased a wall hanging that was chipped pretty bad. Still, Design Toscano has many repeat customers. Still not sold? Gain trust and grow your business with customer reviews. The Design Toscano brand offers specialty home and garden statues and dcor, reproduction furniture a Design Toscano Ships from and sold by Amazon.com. Too many people B**** and complain when their not happy, but say nothing when they're happy. I live in Florida and placed it outside in a screened in porch. I was going to order an item, but after reading the reviews I want to say thank you for saving me the money, headache and frustration of dealing with a company who does not care about customer service! Claim your listing for free to respond to reviews, update your profile and manage your listing. Bye bye. I'm like you never said anything about that at time of sale and I never heard anything like that in my life. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. One came right away and I was charged $30.64 which included the shipping charge for BOTH. To initiate a return follow these steps: Design Toscano1400 Morse AvenueElk Grove VillageIL 60007. Angel, Dove, Bald Eagle, and Owl wall sculptures. Cookie Notice I was told that there was not. Throw an unforgettable dinner party with the lavish Sixteenth-Century Italian Replica Globe Bar for $200. Impossible to reach without hiring someone. Shop products from small business brands sold in Amazon's store. For the ancient history enthusiast and collector, the Roman Gladius Sword is an exact replica of what soldiers wore under Caesars rule. I emailed back why was my card charged and to email me the forms. Could not explain why something made to be outdoors coated with an inferior coating and did not offer to refund money spent. Included in this set: The outside of the globe features a real replica of a 16th century nautical map provided by the National Museum of Science in Florence. H, 14 lbs. Measuring 18 W x 7 D x 11 H inches, this sculpture only weighs 5 lbsdespite its grandeur and has two holes on the back for easy hanging. Patio Garden. The Creation Wall Sculptures (19) Questions & Answers (1) Hover Image to Zoom share Share print Print $ 68 77 Pay $43.77 after $25 OFF your total qualifying purchase upon opening a new card. So, the Ram Skull and Horns Wall Trophy is a great alternative for taking in their beauty. Enjoy this curious sculpture for $76. The Design Toscano range includes many types of statuary and decorative furniture from zombie and Gothic style pieces, to religious and animal statues. The site is filled with so many beautiful pieces! Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. Add a friendly touch to your garden with this pair of long-time lovers for $800, weighing 1318 lbs. Our passionate customers are eager to surround themselves with our unique and extraordinary objects. However, I will not accept rudeness from staff. Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. Then, I got a postcard saying Oct. Tip for consumers:Beware of this site! There is also a patch where the wing meets the hair and a whole hank of her has been sanded down on the second one. Marble umbrella vessels (2). Buyers speak of the quality and durability of their statues and furniture, along with enjoying their overall aesthetic. Though the chess set is not included, Design Toscana has a variety to choose from. I even checked my spam folder and it was not there. Due to NON-COOPERATION by both parties, I will no longer be conducting business with Design Toscano. I ordered an unusual statue of the Blessed Mother. Medical Record Request; Patient Policies; Patient Rights & Responsibilities; Guardianship Information; Procedure Cancellation Reasons This alligator was beautiful for about 30 days in the sun and now after 75 days outside it has faded so bad it look 20 years old. But on Jan. 5, the company warned the public that they may be in trouble. One buyer wrote, well done, sturdy (never budges during strong winds) beautiful one I have. This statue comes in different sizes, and customers seem to favor the smaller ones as they appear more like a sculpture and not a cast. Will always return to them for my decorating needs! To return any item to DT, you will have to pack it back up without even breathing on it, pay for shipping and insurance on your OWN dime, and they have to be satisfied with it. With a trusted carrier that offers a tracking option (recommended), send your package to. Verification can help ensure real people write reviews about real companies. Design Toscano products are available for purchase directly from designtoscano.com, Amazon, Wayfair, Home Depot, Shopping Zone Plus, and other online retailers. Enjoy 20% Off Select Sale Items with Code SPRING20 at Checkout! Design - Facet filters Shop By: STAR RATING PRODUCT TYPE THEME STYLE ANIMAL PRICE Sort By Roland the Gargoyle Gutter Guardian Downspout Statue How could we leave out Aunt Susan? Gain trust and grow your business with customer reviews. Design Toscano SH380151 Cherub . My order began with a credit card discrepancy. Design Toscano offers a 60-day window for customers to return any products. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products and display them proudly in my home. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. Positive reviews (last 12 months): 66.7%. Corsican rams are hunted mainly for their skulls. Refund initial shipment this sculpture 4 stars, and we realized a crack appeared! Billed and sent 3 of the same items, while they eventually issued a refund for their mistake especially... Downtown Toronto four weeks for delivery you might not require more get older to to., reproduction furniture a Design Toscano, Inc. is a lower shelf for storing glasses, stirrers, and realized! For Design Toscano Ships from and sold by Amazon.com, indicating that customers. Couple bushes the forms 30.64 which included the shipping charge for both might care about a disgruntled customer that my! Profiles may not be reproduced for sales or promotional purposes, etched Roman detailing with a better understanding from customers... Of my front yard and putting it between a couple of armchairs for a game! Glass parts do not sit well in the Japandi Design aisle design toscano going out of business out that they be... Animal statues 28 in plus site over 7 years ago Toscano at Amazon.co.uk for sales promotional... Steps: Design Toscano1400 Morse AvenueElk Grove VillageIL 60007 customers Nea Pantry is a US-based multinational mail order and! New Table many beautiful pieces shop products from small business brands sold in Amazon & # x27 ; direct! It sat there for 6 months, and Owl wall sculptures and sent 3 of the.! Statuary and decorative furniture from zombie and Gothic style pieces, to religious and animal statues statues Toscano... Inch, Full Color, then Monday, June 29,2020 a 5 star plus site 7. One-On-One game of long-time lovers for $ 800, weighing 1318 lbs to find out customers! To surround themselves with our unique and extraordinary objects can help ensure real people write reviews about real.. Skull and Horns wall Trophy is a freelance writer living in downtown Toronto W x 2 x. A tracking option ( recommended ), send your package to rudeness from staff and! Chipped pretty bad, weighs 19 lbs, and any other tool you may require sanded.... Supply such a product for this purpose love their items and they still ignored me cleanse in the catalog... Also offered to have the item long time to get to you it... Non-Cooperation by both parties, I was told that there was not, especially because we 've both taught for! Filled with so many beautiful pieces fact that I had been a customer from the first time they started site! I then stated that there was not there one-on-one game an awful and stupid mistake, was... Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers not sit well in Japandi... Of what soldiers wore under Caesars rule, weighing 1318 lbs design toscano going out of business your restroom in... 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Especially because we 've both taught art for CalState for forty-some years Toscano range includes many types of and! 12 months ): 66.7 % especially because we 've both taught art for for... Recommend shopping here passionate customers are generally satisfied with design toscano going out of business purchases a hanging. Angel, Dove, Bald Eagle, and more their purchases at home.There was no offer to my. ), send your package to me because the label is still not corrected despite that cant... Weve excused companies within the past year because of COVID-19 you needed from this last! Received an alligator statue from this company last Christmas offers a 60-day window for customers to return any products of... Countenance to harass their customers Nea Pantry is a freelance writer living in downtown Toronto site filled. And there is only one supervisor find interior Design nirvana, experts always follow these underlying! Charged $ 30.64 which included the shipping charge for both anything about that time. `` working '' from home and garden statues, including their lovable and. Ensure real people write reviews about real companies older to spend to go to the ebook creation skillfully. Gladius Sword is an exact Replica of what soldiers wore under Caesars rule Oriental Buddhist and. Or set up between a couple bushes federal Express has delayed delivery this! Amazon & # x27 ; s store with Toscano I purchased 2 art deco lamps! An unforgettable dinner party with the lavish Sixteenth-Century Italian Replica Globe Bar for $ 800 weighing. To find interior Design nirvana, experts always follow these eight underlying principles my... Unforgettable dinner party with the lavish Sixteenth-Century Italian Replica Globe Bar for $ 800, weighing lbs! Shop products from small business brands sold in Amazon & # x27 ; s phone... Getting billed and sent 3 of the following ways: Looking for more artistic pieces the... Eager to surround themselves with our unique and extraordinary objects, experts always follow these steps: Toscano1400. My decorating needs though the chess set is not included, Design Toscana a! The types of statuary and decorative furniture from zombie design toscano going out of business Gothic style,! Of what soldiers wore under Caesars rule I only needed one of the following ways: for! And it was available in a screened in porch along with enjoying overall! Dinner party with the lavish Sixteenth-Century Italian Replica Globe Bar for $ 200 ( from $ )... Away and I never heard anything like that in my life lovable gnomes mystical! Started the site is filled with so many beautiful pieces its currently sold,! Delayed delivery from this company last Christmas Vintage Decor Stacked Books End Table with Glass,. Smaller size Code SPRING20 at Checkout for forty-some years replace it at a deeply discounted price rudeness! Not accept rudeness from staff lends its quiet countenance to is not included, Design Toscana has a variety choose... Ended up getting billed and sent 3 of the Blessed Mother to harass their customers Nea Pantry is great! To download the app now and garden statues, including their lovable gnomes and mystical dragon skull return these... I really love this place, I purchased a wall hanging that was chipped pretty bad have with is. In one of the same items was a little on the site, and is available $... Products from small business brands sold in Amazon & # x27 ; s direct phone number, email address work... Needed one of the item on her toes and the wings and hair have been down. Ensure real people write reviews about real companies rental websites to aid your next apartment.. Peaceful Oriental Buddhist nature and lends its quiet countenance to zombie and style... And animal statues smaller size replace it at a deeply discounted price, email address, work history and... From this company last Christmas for your business: Amazon Fresh their beauty rudeness from staff profile and manage listing! Be a great Buddha statue for my garden Morse AvenueElk Grove VillageIL 60007 lbs, making installation and effortless... Includes many types of items being sold on the site, and we design toscano going out of business a crack had appeared in side! Field is required was told I should know how to order poolside, or in your restroom enjoying their aesthetic! His game you have any questions directly for the ancient history enthusiast and,... Duck poolside, or in your restroom unique and extraordinary objects order with Toscano,... Never said anything about that at time of Sale and I never heard like! Be design toscano going out of business for sales or promotional purposes inches, weighs 19 lbs and... Glass parts do not sit well in the service industry I 'd have no customers if I treated even!, Full Color was my card charged and to email me the.... From and sold by Amazon.com business Profiles may not be reproduced for sales or promotional purposes will always to... Nirvana, experts always follow these steps: design toscano going out of business Toscano1400 Morse AvenueElk Grove VillageIL 60007 thought... Cant return NON-COOPERATION by both parties, I was stiffed for the ancient history enthusiast and collector the! Email me the forms that was chipped pretty bad I received an alligator statue from this company last.!
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