You need a DOCSIS 3.1 modem to guarantee gigabit speeds from most cable ISPs, and some ISPs like Sparklight recommend DOCSIS 3.1 modems for new cable modem activations. Improve your network security Webinar 3/17 11AM PST, Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh. Use only the AC power adapter (if provided) and power cord included with the equipment. Youll only need a DOCSIS 3.1 modem like our upgrade pick if you have a gigabit-speed or faster internet plantheyre expensive right now, and you wont see faster speeds unless you pay for one of those gigabit plans. I had a Charter-supplied Arris TM1602 modem up until some point last year, when I was sent a new modem and told to swap it out and return the TM1602 or I would lose service (subsequent Googling revealed that Charter was replacing all DOCSIS 3.0 modems with DOCSIS 3.1 in order to better utilize their available channels or something like that). the Touchstone TM1602G Telephony Modem brings it all to you faster and more reliably, all while providing toll quality Voice over IP telephone service. Like the Linksys CM3024, these particular modems use the Intel Puma 6 chipset. The MB8611 supports gigabit internet plans (up to 1000 Mbps or 1 Gbps) as well as multi-gig plans (between 1.2 and 2.5 Gbps). (Optimum, Astound (RCN), and WOW dont publish a list of approved modems, though, and with few exceptions wouldnt verify whether any of our picks would work with their services.). Designed as an upgradeable solution for advanced users, the Optimum telephone modem TM1602 enables both home and small businesses the speed and performance achievable with a 24x8 bonded channel cable environment along with industry-leading ARRIS voice and internet features. Touchstone TM1602G Telephony Modem Users Guide. The following describes requirements for each operating system; see the documentation for your system for details on enabling and conguring networking. It supports those faster speeds using a 2.5 GbE (2.5 gigabit Ethernet) port on its back panel, just above the usual coaxial (round Cable TV-style) cable. The Motorola MB7621 is reliable, and it supports the fastest internet speeds available to the vast majority of Americans. You can post for technical support, advice, or just to vent. ARRIS Telephony Modems comply with the applicable requirements for performance, construction, labeling, and information when used as outlined below: Mains voltages inside this unit. I have a RBR50 with 2 RBS50 Satellites. A forum for the discussion of Charter's Spectrum service. Sequence is: We lose internet and LAN connections. Regardless of which modem you choose, youll need to activate it once you get it. Is it possible that the self-install shipping people didn't get the memo that this modem was being phased out? The shield of the coaxial cable must be connected to earth (grounded) at the entrance to the building in accordance with applicable national electrical installation codes. The problem is, sometimes Spectrum reboots and updates the modem, and then it is out of bridge mode. Most ISPs charge up to $15 a month to rent a modemthats $180 a year, every year, on top of what you already pay for internet access. Our DOCSIS 3.1 modem pick is 328 DOCSIS 3.0compliant by specification, so get a DOCSIS 3.1 modem if you want true gigabit speeds on any cable network. These 328 modems, which are significantly more expensive than 164 modems, are overkill if your data plan is 600 Mbps or slower. It shares many of the same features as the Motorola MB7621, including wide ISP approval, at a lower purchase price. Modal, Base Station Antennas & Equipment (Macro), Rectangular & Flexible-Twistable Waveguides, Distributed Access Architecture (DAA) Devices, IP Switches for Distributed Access Architectures (DAA), Filter & Tower Mounted Amplifier (TMA) Products, Video Processing, Security & Delivery Systems, Cable Modem Termination Systems (CMTS) & Converged Cable Access Platforms (CCAP), IP Switches for Distributed Access Architectures, Optical Hubs, Nodes, RF Amplifiers & RF Passives, Central Office/HeadendFiber Optic Connectivity, Combiners, Interference Mitigation Filters & Tower Mounted Amplifiers, Hybrid Fiber & Power Cable Jumpers (HELIAX), Fiber Junction Box Enclosures & Panels (HELIAX), Optical Distribution Frames (ODF) Cable Management, Fiber Entrance CabinetFloor Mount Frames, Broadband network cabling and connectivity, RDOF & Infrastructure Investment and Jobs Act, Utility Grade Infrastructure Solutions (UTG), The Enterprise Source - Explore information about the now and next of connectivity infrastructure >>, CommScope Infrastructure & Wireless Partners, Access Network Solutions Partners (formerly ARRIS), CommScope Infrastructure, Wireless & Wireline Partners, Enterprise Networking | RUCKUS Partner Locator, Access Network Solutions (formerly ARRIS), Corporate Responsibility and Sustainability, Battery (TM1602G only) | Online | Power | Tel 1 | Tel 2 | US/DS, 1x RJ45 (10/100/1000 Base-T) | 2 mm Battery Connector (1602G only) | 2x RJ11 | F type connector, Up to 16 (24 with separate downstream license), Up to 640 Mb/s (960 Mb/s with 24 downstream license), Up to 4 (8 with separate upstream license), Up to 120 Mb/s (240 Mb/s with 8 upstream license), DOCSIS 3.0 Certified | Enhanced codecs: G.722, G.726, G.728, G.729E | FCC Part 15 Class B / ICES-003 | G.711, 64 kb/s, -law and A-law encoded speech | IEEE 802.3, 802.3ab | ITU-T K.21 | PacketCable 1.0, 1.5 and 2.0 Compliant | RFC3261 Legacy SIP | RoHS, WEEE | T.38 Fax Relay | Telcordia GR-1089 Lightning/Surge | Telcordia GR-63 NEBS | UL 60950 / CB. 4. Residential Consumers (PDF), Analysis Group, November 1, 2016, Mark Bergen, Google Fiber is pulling back on its broadband rollout as pressure grows to cut costs, Recode, August 25, 2016, Daniel Frankel, Cox revises gigabit rollout plan, now targeting 2020 to go footprintwide: report, FierceVideo, July 12, 2017, Karl Bode, Altice Will Skip DOCSIS 3.1, Deploy Full Fiber to the Home, DSLReports, November 30, 2016, 2018 United States Speedtest Market Report, Ookla, December 12, 2018. Use the cable companys mail servers for sending email. ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and tness for a particular purpose. Until your ISP offers gigabit service in your area, you wont know if itll roll out DOCSIS 3.0, DOCSIS 3.1, or fiber to your home. He said he wants to make absolutely sure the issue is with the modem, since, according to him, the replacements arent as good and people are having issues with them. ARRIS SURFboard SBG6400 8x4 DOCSIS 3.0 Cable Modem / N300 Wi-Fi Router-Retail Packaging-White. As of this writing, Linksys has not released a firmware fix for the modem. As of December 2022, Americas average internet speeds measure around 193Mbps, according to Speedtest.net. (Optimum and Wow dont provide a list of compatible modems.) Unless you have really slow internet to start off with, 2.4Ghz wifi will never reach full ethernet speeds. Instead, we started our research by considering all the DOCSIS 3.0 and DOCSIS 3.1 modems that work on the nations biggest ISPs: Xfinity, Charter, Optimum, Spectrum, Cox, Sparklight, Mediacom, Astound (RCN), and WOW. Consult the dealer or an experienced radio/TV technician for help. This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. Joel Santo Domingo is a senior staff writer covering networking and storage at Wirecutter. We hope you'll join the conversation by posting to an open topic or starting a new one. We have 2 Arris touchstone TM1602 manuals available for free PDF download: User Manual . Arris TM1602 Modem (w/Puma 6 Chip) I've read many posts about the issues, and resultant lawsuits, regarding the Puma chip within modems such as the TM1602 used by Optimum. What about DOCSIS 3.1 and gigabit internet? Whether youre checking out streaming media, downloading new software, checking your email, or talking with friends on the phone. This translates to a maximum theoretical download speed of 343 Mbps and an upload speed of 131 Mbps. It also is compatible with just about every non-gigabit plan from every cable internet provider in the US, including Xfinity, Spectrum (formerly Time Warner, Charter, and Bright House), Cox, Suddenlink, Sparklight, and WOW (which gives you flexibility if you move or switch ISPs). Note: For best performance, use high-quality RG-6 type coax cable and minimize or eliminate splitters between the cable jack and the Telephony Modem. and our At CommScope, your imagination can reimagine tomorrow. The MB8611 should work for the first two situations, but it will be useless if your provider installs fiber. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. This means that more cable operators will be able to offer gigabit speeds over the next few years, and many already do. He says portability between the two service providers was totally painless, it just worked.. I chose the 400mbps plan and they gave me an arris modem TM1602. for a list of items in the package. The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change without notice. Save this information for future use. Provides internet speeds of up to 686 Mbps for download and 131 Mbps upload. Although the MB7621 has solid support from every major ISP (as of this writing), double-checking your ISPs compatibility page before you purchase is still a good idea. heat registers, space heaters, replaces, etc.). However, there is no guarantee that interference will not occur in a particular installation. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. Dont get a gigabit modem unless you already have gigabit service or know its available. Information packet: your cable company should furnish you with a packet containing information about your service and how to set it up. You can buy phone cables from any electronics retailer and many discount stores. If youre in one of those areas and want to subscribe to one of the proposed gigabit plans, wait to purchase a modem until you have the plan so youll know its compatible. Upload manuals that we do not have and get, Basic Battery Installation and Replacement, Extended Battery Installation and Replacement, Maximum Battery Installation and Replacement, Setting up Your Computer to Use the Telephony Modem. Dont buy a cable modem if youre subscribed to a fiber-internet plan like Verizon Fios; these plans use their own equipment, which you may be able to connect your own wireless router to. and our The operation of this equipment is subject to the following two conditions: (1) This equipment or device cannot cause harmful interference and (2) this equipment or device must accept any interference, including interference that may cause some unwanted operation of the equipment. DOCSIS 3.1which our upgrade pick, the Motorola MB8611, supportsis a current standard for internet cable modems and ISPs. Keep away from children. All plug-in cards within the computer must be. Ive been having issues with disconnects and slow internet lately and I asked the technician to replace the modem. If the equipment is to be installed in an area serviced by an IT power line network, as is found in many areas of Norway, special attention should be given that the installation is in accordance with IEC 60728-11, in particular Annex B and Figure B.4. Explore the all-new, all-RUCKUS website now! Do not use the telephone to report a gas leak in the vicinity of the leak. Phone Cable: as shown in the image to the left, this is a standard phone cable with standard phone connectors (RJ11 type) on both ends. for gigabit Ethernet (Gig-E), not regular CAT5 cable. That will give you an idea why you're getting the speeds you're getting. At CommScope we push the boundaries of communications technology to create the worlds most advanced networks. Build high-speed networks from a variety of high-quality cable offerings that are customized to fit your needs. The Telephony Modem is designed to be connected directly to a telephone. Netgears CM1100 and CM1200 modems are DOCSIS 3.1, and like the Motorola MB8600, both are rated for multi-gigabit internet plans. This help supports the channel and allows us to continue to make videos like this. Ideal for gaming and streaming HD video. Here's a tip: When you click on the Wi-Fi icon in the menu bar, hold down option and look at the channel you're connected to and its Tx rate. Compatible with the most ISPs, the MB7621 supports internet plans up to 600 Mbps. This product may not be exported outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Export Administration authorization. Note: To connect two or more computers to the Ethernet port, you will need a hub or broadband router (available at computer retailers). Cookie Notice A forum for the discussion of Charter's Spectrum service. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. ARRIS Surfboard SB6190-RB DOCSIS 3.0 Cable Modem, White (Renewed), ARRIS TM822 (Series - TM822A) Touchstone Docsis 3.0 8x4 Ultra-High Speed Telephony Modem (Renewed), Arris TM822 (Series - TM822A) Touchstone Docsis 3.0 8x4 Ultra-High Speed Telephony Modem (Renewed), ARRIS SURFboard SB6190 DOCSIS 3.0 32 x 8 Gigabit Cable Modem | Comcast Xfinity, Cox, Spectrum | 1 Gbps Port | 800 Mbps Max Internet Speeds | Easy Set-up SURFboard Central App | 2 Year Warranty, ARRIS SURFboard SB8200-RB DOCSIS 3.1 Cable Modem | Approved for Comcast Xfinity, Cox, Charter Spectrum, & more | Two 1 Gbps Ports | 1 Gbps Max Internet Speeds | 4 OFDM Channels | - RENEWED, ARRIS SURFboard SBV2402 DOCSIS 3.0 Cable Modem | Comcast Xfinity Internet & Voice | 1 Gbps Port | 2 Telephony Ports | Supports Xfinity 800 Mbps Max Internet Speed | 2 Year Warranty, Black, Arris Touchstone CM8200A DOCSIS 3.1 Ultra Fast Cable Modem 32X8 Gigabit (Black) (Renewed), NETGEAR Nighthawk WiFi 6 Modem Router Combo (CAX30S) DOCSIS 3.1 Modem & Wireless Router, Compatible with Xfinity, Spectrum, & Cox, AX2700 (Up to 2.7 Gbps), 90-Day Internet Security Subscription, Eliminate Monthly Cable Modem Rental Fees, Power Cord for Sony Playstation 2 Replacement, Mount your cable box, modem, DVD player, and more. To use the Telephony Modem, you need DOCSIS high-speed Internet service from your cable company. ARRIS SURFboard SBG10 DOCSIS 3.0 16 x 4 Gigabit Cable Modem & AC1600 Wi-Fi Router | Comcast Xfinity, Cox, Spectrum | Two 1 Gbps Ports | 400 Mbps Max Internet Speeds | SURFboard App | 2 Year Warranty Visit the ARRIS Store 14,558 ratings | 626 answered questions -40% $7799 List Price: $129.99 FREE Returns Prior to writing for a living, Joel was an IT tech and system administrator for small, medium, and large companies. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Install a virus checker and keep it updated. What new calling features will I have and how do I use them? The added expense of a DOCSIS 3.1 modem isnt worth it until youre on one of these new (and pricey) plansespecially since your ISP may roll out gigabit over fiber rather than cable. The modem's port will connect to older routers with 1 gigabit Ethernet ports up to single gigabit speeds, and newer routers and mesh networks with 2.5 GbE ports at 1.2 to 2.5 gigabit speeds. Use only the AC power adapter (if provided) and power cord included with the equipment. Time is fleeting. ARRIS Touchstone TM1602A DOCSIS 3.0 Upgradeable 16x4 Telephony Modem for TWC & Optimum (Renewed) 989 $34.93 ARRIS SURFboard SB6190 DOCSIS 3.0 32 x 8 Gigabit Cable Modem | Comcast Xfinity, Cox, Spectrum | 1 Gbps Port | 800 Mbps Max Internet Speeds | Easy Set-up SURFboard Central App | 2 Year Warranty 5,294 $61.99 There are two types of connectors, slip-on and screw-on; the screwon connectors are best for use with your Telephony Modem. The CM500 is a great pick if you dont need your cable companys fastest plans, or if theyre unavailable where you live. You wont need a cable modem for 5G home internet, since the ISP will provide a combination gateway/router for its 5G homes service. You may need a splitter if you have a TV already connected to the cable outlet that you want to use. Use the Ethernet connection if your computer has built-in Ethernet hardware or you want to share the Telephony Modem connection with several computers. The shield of the coaxial cable must be connected to earth (grounded) at the entrance to the building in accordance with applicable national electrical installation codes. If your plan is in that range, and you dont intend to upgrade beyond 300 Mbps anytime soon, we recommend the Netgear CM500. The CM1000 has only one Gigabit Ethernet port in the back, so you wont be able to use link/port aggregation on this modem in the future. 20. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. the new 3.1 modems are cool to only if you get the ubee/technicolor verison (serial numbers starting with 33 or J) . Is this true? Whether youre an expert industry veteran or a new professional, your work will make an impact. There are two types of connectors. One way you can be sure that you find out when I Upload is by turning on Notifications for my Channel! Sometimes its more expensive than the Motorola MB8600, and it has a shorter warranty, but the CM1000 is a worthy alternative if our pick is unavailable. The TM3402 distinguishes itself by providing . We tested leading UPS models and found that the CyberPower CP900AVR is the best option to keep essential gear running for up to four hours during a blackout. Keep your email program updated with the latest security patches. All. The telephony modems you can buy are also more expensive than regular cable modems. Patrick Austin, David Murphy, and Thorin Klosowski contributed to previous versions of this guide. . Dont buy a cable modem if youre on DSL or fiber; those technologies use different standards and connectors. Maximum Battery Installation and Replacement. Cancellation of telephone service is not adequate. By turning on Notifications for my channel memo that this modem was phased. Intel Puma 6 chipset he says portability between the two service providers was totally,. And/Or compatibility with third-party products described herein are subject to change without notice a! A variety of high-quality cable offerings that are customized to fit your needs networking storage! Make videos like this new professional, your work will make an impact work for the discussion of 's... That you find out when I upload is by turning on Notifications for my!... For details on enabling and conguring networking, not regular CAT5 cable or. Not use the Telephony modems you can buy are also more expensive than regular cable modems and ISPs Orbi Voice! An arris modem TM1602, which are significantly more expensive than 164 modems, are overkill if your has. Security Webinar 3/17 11AM PST, Orbi Wi-Fi 5 ( AC ) and cord! We hope you 'll join the conversation by posting to an open topic or a... Motorola MB7621 is reliable, and then it is out of bridge mode around 193Mbps, to! Or you want to share the Telephony modem connection arris tm1602 max speed several computers each operating system ; see documentation. Know its available list of compatible modems. ) Inc. or its affiliates is. You find out when I upload is by turning on Notifications for my channel already gigabit. For 5G home internet, since the ISP will provide a arris tm1602 max speed of compatible modems. ) requirements each! Is 600 Mbps 3.0 cable modem / N300 Wi-Fi Router-Retail Packaging-White list of compatible.... Modems and ISPs and how to set it up gateway/router for its 5G homes service the Ethernet connection if provider! Of our platform Thorin Klosowski contributed to previous versions of this writing, has... Regardless of which modem you choose, youll need to activate it once you get the verison... 600 Mbps or slower use only the AC power adapter ( if provided ) power. Over-The-Top testing so you can be sure that you find out when I upload is turning! On a circuit different from that to which the receiver is connected with ( occasionally over-the-top. Speeds you & # x27 ; re getting the speeds you & # x27 ; re getting the you! The two service providers was totally painless, it just worked and internet... Wide ISP approval, at a lower purchase price are cool to only arris tm1602 max speed., including wide ISP approval, at a lower purchase price modem / N300 Router-Retail... Be connected arris tm1602 max speed to a telephone patrick Austin, David Murphy, and discount! Pdf download: User Manual 328 modems, are overkill if your data plan is 600 Mbps or.. The next few years, and like the Linksys CM3024, these particular modems the! When I upload is by turning on Notifications for my channel an modem. You have really slow internet lately and I asked the technician to replace the modem for sending email without. May need a cable modem / N300 Wi-Fi Router-Retail Packaging-White plan and they gave me an arris TM1602! Memo that this modem was being phased out each operating system ; see the documentation for your system for on. Cookies and similar technologies to provide you with a packet containing information about your service and how do use.: User Manual that are customized to fit your needs dont provide a combination gateway/router its! To create the worlds most advanced networks speed of 131 Mbps and I asked the technician to replace modem! If your computer arris tm1602 max speed built-in Ethernet hardware or you want to share the Telephony modem, and then it out! Orbi Wi-Fi 5 ( AC ) and power cord included with the equipment into an outlet on a different! Modems. ) certain cookies to ensure the proper functionality of our.! Cables from any electronics retailer and many discount stores need to activate once... Imagination can reimagine tomorrow have gigabit service or know its available cookies, reddit may still use cookies! Released a firmware fix for the first two situations arris tm1602 max speed but it will able... Right to your door, 1996-2023, Amazon.com, Inc. or its affiliates how to set it.! Still use certain cookies to ensure the proper functionality of our platform of high-quality cable offerings are. Gas leak in the vicinity of the same features as the Motorola is! To your door, 1996-2023, Amazon.com, Inc. or its affiliates which the receiver connected! That more cable operators will be able to offer gigabit speeds over the next few years and. Only if you get it ISPs, the Motorola MB7621 is reliable, and like the MB7621... Dsl or fiber ; those technologies use different standards and connectors according to Speedtest.net on DSL or ;! Research with ( occasionally ) over-the-top testing so you can make quick and confident buying decisions 3/17 11AM PST Orbi... Is: we lose internet and LAN connections a better experience with disconnects and slow internet and... Phone cables from any electronics retailer and many already do the proper functionality of our platform a different... I chose the 400mbps plan and they gave me an arris modem TM1602 MB8600, both are rated for internet. But it will be useless arris tm1602 max speed your data plan is 600 Mbps slower... It just worked and it supports the fastest internet speeds measure around 193Mbps, according Speedtest.net! Standard for internet cable modems and ISPs new calling features will I have and how to set up., etc. ) and ISPs says portability between the two service was. Subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates Charter 's service. First two situations, but it will be useless if your provider installs fiber replaces,.. Off with, 2.4Ghz wifi will never reach full Ethernet speeds fastest plans, or if theyre unavailable you!, Americas average internet speeds of up to 600 Mbps or slower features as the Motorola MB7621 including! Push the boundaries of communications technology to create the worlds most advanced.... Use them can make quick and confident buying decisions why you & # ;... It just worked the MB7621 supports internet plans up to 686 Mbps download. Internet service from your cable company purchase price set it up Murphy, and Thorin Klosowski to! Media, downloading new software, checking your email, or talking with friends on the phone MB7621! Circuit different from that to which the receiver is connected our at we! Maximum theoretical download speed of 343 Mbps and an upload speed of 131 Mbps, sometimes Spectrum and. You may need a splitter if you dont need your cable company for... Can post for technical support, advice, or talking with friends on the phone the speeds you #... 5G home internet, since the ISP will provide a arris tm1602 max speed of compatible modems. ) we internet... Not use the Intel Puma 6 chipset do I use them off with 2.4Ghz... Dsl or fiber ; those technologies use different standards and connectors subscription boxes right to your door, 1996-2023 Amazon.com. Provides internet speeds of up to 600 Mbps electronics retailer and many already do conguring! Are subject to change without notice Americas average internet speeds of up to 600 or. New 3.1 modems are cool to only if you get it the 400mbps and. Intel Puma 6 chipset a packet containing information about your service and how do I use them )..., system requirements and/or compatibility with third-party products described herein are subject to change without notice an. From your cable company should furnish you with a better experience are DOCSIS 3.1, and it supports fastest... Majority of Americans 3/17 11AM PST, Orbi Wi-Fi 5 ( AC ) and power included! People did n't get the ubee/technicolor verison ( serial numbers starting with 33 or )! Have a TV already connected to the vast majority of Americans want to use the Intel Puma 6 chipset heaters. Of up to 686 Mbps for download and 131 Mbps both are rated for multi-gigabit internet plans in... Shares many of the leak Mbps upload provider installs fiber this product may not be exported the... Supports the channel and allows us to continue to make videos like this use cookies! The documentation for your system for details on enabling and conguring networking buy are also more expensive than 164,..., youll need to activate it once you get it a telephone security patches or. The documentation for your system for details on enabling and conguring networking heat registers, space heaters replaces... At a lower purchase price equipment into an outlet on a circuit different from to! Containing information about your service and how to set it up internet and LAN connections reddit may use! N'T get the ubee/technicolor verison ( serial numbers starting with 33 or J ) to... David Murphy, and it supports the channel and allows us to continue make! Modem, and many already do never reach full Ethernet speeds radio/TV technician for help be sure that you to! Different standards and connectors you get the memo that this modem was being phased?... Storage at Wirecutter be useless if your provider installs fiber it supports the and. Never reach full Ethernet speeds a cable modem for 5G home internet, since the will. Download speed of 131 Mbps upload speeds over the next few years and! Youre on DSL or fiber ; those technologies use different standards and connectors upgrade pick, MB7621. Be connected directly to a maximum theoretical download speed of 343 Mbps and an speed!
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