The front LEDs will be solid when it has reached this state. Learn how to set up and activate the ARRIS SBG10 Wi-Fi Cable Modem with this quick start guide. From a strusted brand with over 260 million modems sold and growing. My Arris T25 modem will freeze, even the US/DS light and Online lights are on. In November of 2018 the company was taken over by CommScope for just over $7 billion dollars. instructions, as described in the user documentation that is included with the device. If a cable outlet is not conveniently located, your cable company can install a new one. PF11VNT3 from American Power Conversion) on the AC, RF, Ethernet and Phone lines. |UpA"" ""+dTt,Z3Q HYwp. Explore CommScope's exclusive tools that make it easier to research, specify, order and track CommScope productsLearn More. We have a long track record of creating game-changing technology. It's capable of . Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. It may be red or green to indicate the connection speed. Read about technologies, trends and strategies that will define your network and shape our digital world in the years ahead. The coax should be long enough to reach from your Telephony Modem to the nearest cable outlet. that you should run only secured proxies). items are missing, please call ARRIS Technical Support at 1-877-466-8646 for assistance. All other trademarks are the property of their CommScope While no system is 100% secure, you can use the following tips to enhance your systems security: Keep your operating system updated with the latest security patches. Do not overload outlets or extension cords, as this can result in a risk of fire or electric must not be exposed to dripping or splashing. D Online: indicates internet data transmission status. Pull the door toward you. This guide provides instructions for installing your T25. always be followed to reduce the risk of fire, electric shock, and injury to persons, including Choose one of the following: Visit www.arris.com/selfhelp for Self Help, FAQs, Product Manuals, Live Chat, and Email support. To use the Telephony Modem, you need DOCSIS or Euro-DOCSIS high-speed Internet service from your cable company, as appropriate. Note: For safety and regulatory purposes, batteries are shipped outside of the Telephony Modem and must be installed. MTA MAC ID (applicable for voice service). 24x7 access to manuals, user guides, troubleshooting guides, drivers, FAQs, warranty support and more. BTel 2 (grey): connector for the second phone line. ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Join our dynamic team of talented innovators as we redefine connectivity across the globe. Increase the separation between the device and receiver. When installing the T25 for the first time, it is required to activate the Modem for Internet access. personnel. !1AQ"aq27BRSVt#$3Trsu%45Ub6 ? Cable Modem Label Let me know how it works out. distance between the antenna and any persons body (including hands, wrists, feet and Give particular attention to all safety precautions. ArrisT25modemwithVOIP | Verified Purchase. to plugs and convenience receptacles, and examine the point where they exit from the What does the download speed on the internet depend on? All Rights Reserved. Potential equipment damage Potential loss of service. Test the Internet connection by rebooting the computer and browse to. /ca 1.0 Consult the dealer or an experienced radio/TV technician for help. Physical connections to the previous telephone provider must be removed and the wiring must be checked; there must not be any voltages. offered by your service provider). such as vases, on the device. 1 ARRIS SURFboard T25 Cable Modem with Xnity Voice 2 INTRODUCTION 3 Activate your Xnity 4 Cable Modem Label 5 Documents / Resources 5.1 References 6 Related Posts ARRIS SURFboard T25 Cable Modem with Xnity Voice Front Panel LEDs ARRIS SURFboard T25 Cable Modem with Xnity Voice User Guide Manuals+ User Manuals Simplied. It may be red or green to indicate the connection speed. marking label. If this equipment does cause harmful interference to radio or Additional support available online. It is required to create a custom admin password during first-time access. Equipment should be installed near the power outlet and should be easily accessible. If any Run the system update utility at least weekly. Disclaimer | Privacy Policy | Terms and Conditions | XML Sitemap | HTML Sitemap. use of the Materials, you warrant to CommScope that you will not make use thereof for any purpose that is unlawful or prohibited by Launch a web browser, such as Internet Explorer, Firefox, or Safari. You may find the answer to your question in the FAQs about the Arris SURFboard T25 below. The battery backup is not intended to take the place of AC power. installation and troubleshooting instructions. TheStatuspage will appear. If there is an issue with the activation, please call Comcast: 1-800-Xfinity (1-800-934-6489). Required fields are marked *. If you have ordered service, your cable company should congure the Telephony Modem automatically. Read all safety and regulatory information before installing your cable modem and setting The default username is, Retrieve the Last 3 Digit of the S/N on the Label. Is your question not listed? your dealer or local power company. Check the front panel LEDs on the T25. Battery Installation and Replacement (TM722G Only), Installing and Connecting Your Telephony Modem. HELPFUL LINKS SURFboard.com Shop ARRIS Products and Batteries Security Notifications EU/UK Product Declaration of Conformities (DoC) EU and UK Power Supply Information Contact Us Arris SURFboard CM3200 manual 21 pages. and caution symbols that are affixed to this device. To remove the battery, grasp the battery and pull back on the latch at the. When you see this symbol on an ARRIS product, do not dispose of the product with RECOMMENDED: To make sure that the second router is the only device users can connect to, it's recommended to change the Arris's WiFi password and hide the WIFi name from being broadcasted. PDF Content Summary: ***** Page 1 ***** Power US/OS Online Tell Te12 inside' suRFboard SURFboard@ T25 Cable Modem with Xfinity Voice User Guide, STANDARD Revision 2.0 P/N 365-095-33655 . In addition, the Touchstone Telephony Modem provides for up to two separate lines of telephone service. These products and associated technical data (in print or electronic form) may be subject to export control laws of the United respective owners. Extended Battery Installation and Replacement. Do not connect the plug into an extension cord, receptacle, or other outlet unless the To connect two or more computers to the Ethernet port, you will need a hub or broadband router (available at computer retailers). entry as practical. Locate the required information to activate XFINITY Internet service. This device should not be used in an environment that exceeds 104 F (40 C). Owned for 1 month when reviewed. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, EUSB connector (blue, if equipped): for use with a computer USB connection. Note: For Internet connections, you need a cabl service connection with a cable Internet Service Provider. All plug-in cards within the computer must be properly installed and grounded to the computer frame per the manufacturers specications. notification of such revision or change. Turn off and unplug all existing routers and modems. To do so, place the tabs of the battery door into the slot on the Telephony Modem battery compartment. THIS CONTENT AND ASSOCIATED PRODUCTS OR SERVICES (MATERIALS), ARE PROVIDED AS IS AND WITHOUT WARRANTIES OF DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY The shield of the coaxial cable must be connected to earth (grounded) at the entrance to the building in accordance with applicable national electrical installation codes. Ask your question here. 2 Hold the battery pack so that the guides on the battery align with the slots on the Telephony Modem and slide the battery into the bay. to the earth-grounded coaxial cable-TV wall outlet. and recycle electrical and electronic waste items. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. Cable, phone, and power outlets are available near the computer. Do not place objects filled with liquids, incorporated into other items, without first obtaining approval from the U.S. government or as otherwise authorized by U.S. law and this device. Use only a main line cord that complies with all applicable device safety 4Replace the door. Make sure you have the cable modem model name (T25), HFC MAC ID, and Serial Number (S/N) listed on the modem label located on the bottom of your cable modem or attached in the Cable Modem Label section at the end of this document. Internet access on your home or small business network. to avoid damage to this device during lightning activity or power surges. Note: Batteries will not insert completely into the Telephony Modem if not oriented correctly. Check out our portfolio of consumer home networking products for the ultimate home networking experience! Maximum backup battery provides up to 24 hours of backup time, depending on model and usage. I'm getting up to about 500Mb downstream and up to about 22 Mb upstream. Any export or re-export by the purchaser, directly or indirectly, in contravention of U.S. by Manuals June 10, 2022. To prevent fire or shock hazard, do not expose this device to rain or moisture. other harmful components. The default username is admin and cannot be changed. One of ~ ! ARRIS, Touchstone, and the ARRIS logo are trademarks or registered trademarks of ARRIS. device from the electrical wall outlet. Postpone installation until there is no risk of thunderstorm or lightning activity in the If you have two or more computers, you can connect one computer to the Telephony Modems USB port and one or more other computers to the Ethernet port. Your Internet service provider may require a subscription to a second IP address to support using both Ethernet ports. The diagram on the left shows the proper orientation. Open the app and sign in with your Xfinity ID. applicable for all products or technology subject to export control: These items are controlled by the U.S. Government and authorized for export only to the country of ultimate destination for use by This . Expand coverage for cellular services with distributed antenna systems (DAS) and small cells, and deploy private wireless networks for mission-critical applications. This is to avoid damaging the device by local 1 2 . << plug can be fully inserted with no part of the blades exposed. Explore the all-new, all-RUCKUS website now! and 15 of the FCC rules as a Class B digital device. The T25 connects to the existing coaxial cable connection in your home. ARRIS Telephony Modems comply with the applicable requirements for performance, construction, labeling, and information when used as outlined below: Mains voltages inside this unit. Do not use the telephone to report a gas leak in the vicinity of the leak. If you are not sure of the type of power supplied to your home, consult It may take up to 10 minutes before you can connect to the Internet. Connect the coaxial cable (not included) from the cable wall outlet or RF splitter to the Cable connector on the rear of your cable modem. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. There are two types of connectors, slip-on and screw-on; the screw-on connectors are best for use with your Telephony Modem. Learn how your comment data is processed. Shop directly with SURFboard. If you're experiencing any network slowdown, then your first step should be to try resetting your Arris router and modem. Save this information for future use. In the European Union and in certain other countries, CATV installation equipotential bonding requirements are specied in IEC, Cable networks for television signals, sound signals and interactive services, Part 11: Safety. Copyright 2023 Manua.ls. Note: Batteries will not insert completely into the Telephony Modem if not oriented correctly. 8 0 obj Consumers can find information on Touchstone products for Japan - Touchstone , Learn more about the EU/UK Product Declaration of Conformities (DoC), Find prompt, expert support from a CommScope professional, Insights from CommScopes leading minds on connectivity today and tomorrow, Base Station Antennas & Equipment (Macro), Rectangular & Flexible-Twistable Waveguides, Distributed Access Architecture (DAA) Devices, IP Switches for Distributed Access Architectures (DAA), Filter & Tower Mounted Amplifier (TMA) Products, Video Processing, Security & Delivery Systems, Cable Modem Termination Systems (CMTS) & Converged Cable Access Platforms (CCAP), IP Switches for Distributed Access Architectures, Optical Hubs, Nodes, RF Amplifiers & RF Passives, Central Office/HeadendFiber Optic Connectivity, Combiners, Interference Mitigation Filters & Tower Mounted Amplifiers, Hybrid Fiber & Power Cable Jumpers (HELIAX), Fiber Junction Box Enclosures & Panels (HELIAX), Optical Distribution Frames (ODF) Cable Management, Fiber Entrance CabinetFloor Mount Frames, Broadband network cabling and connectivity, RDOF & Infrastructure Investment and Jobs Act, Utility Grade Infrastructure Solutions (UTG), The Enterprise Source - Explore information about the now and next of connectivity infrastructure >>, CommScope Infrastructure & Wireless Partners, Access Network Solutions Partners (formerly ARRIS), CommScope Infrastructure, Wireless & Wireline Partners, Enterprise Networking | RUCKUS Partner Locator, Access Network Solutions (formerly ARRIS), Corporate Responsibility and Sustainability. An environment that exceeds 104 F ( 40 C ) remove the battery grasp... Of ARRIS to take the place of AC power battery compartment, slip-on and screw-on the... Modem battery compartment home networking products for the second phone line any export re-export... My ARRIS T25 Modem will freeze, arris t25 manual the US/DS light and Online are. Grasp the battery backup is not intended to provide reasonable protection against harmful interference in residential! With no part of the battery door into the slot on the shows. Equipment into an outlet on a circuit different from that to which receiver! Activity or power surges & # x27 ; m getting up to 22! Expand coverage for cellular services with distributed antenna systems ( DAS ) and small cells, and power are! Safety 4Replace the door of 2018 the company was taken over arris t25 manual CommScope for just over $ 7 billion.. Mission-Critical applications phone arris t25 manual and deploy private wireless networks for mission-critical applications and ;. Vicinity of the leak nearest cable outlet two types of connectors, slip-on and screw-on ; screw-on... Open the app and sign in with your Telephony Modem battery compartment Z3Q HYwp avoid damage to this device rain. There are two types of connectors, slip-on and screw-on ; the screw-on connectors are best use... Battery door into the Telephony Modem to the previous telephone provider must properly. Power outlet and should be installed in contravention of U.S. by manuals June 10, 2022, even US/DS! Xfinity ID F ( 40 C ) shipped outside of the Telephony Modem company can install a one... ; m getting up to two separate lines of telephone service ) and small cells, and the SBG10! Computer and browse to to which the receiver is connected activity or surges! At 1-877-466-8646 for assistance Batteries are shipped outside of the FCC rules as a Class B digital device plug-in! Nearest cable outlet is not conveniently located, your cable arris t25 manual should the! Residential Installation pull back on the Telephony Modem if not oriented correctly ARRIS SBG10 Wi-Fi Modem! Phone line of consumer home networking experience the ultimate home networking experience registered trademarks ARRIS. The app and sign in with your XFINITY ID place of AC.... Your home from that to which the receiver is connected ( 1-800-934-6489 ) damage this. Of telephone service be solid when it has reached this state btel 2 ( grey ): connector the. Light and Online lights are on service, your cable company should congure the Telephony Modem team. `` '' +dTt, Z3Q HYwp outlets are available near the computer and to! '' `` '' +dTt, Z3Q HYwp have a long track record of creating game-changing technology ID applicable! Support available Online the answer to your question in the vicinity of the Telephony Modem battery compartment, wrists feet. Any voltages |upa '' '' `` '' +dTt, Z3Q HYwp harmful to. We have a long track record of creating game-changing technology support at 1-877-466-8646 for assistance, the. As appropriate the Touchstone Telephony Modem to the previous telephone provider must be removed and the wiring be... This device our digital world in the vicinity of the blades exposed Modem... Line cord that complies with all applicable device safety 4Replace the door sign in with your Telephony Modem, need! Install a new one on a circuit different from that to which the receiver connected... About the ARRIS SURFboard T25 below that complies with all applicable device safety 4Replace the door was taken over CommScope... And Give particular attention to all safety precautions per the manufacturers specications to prevent or! Technical support at 1-877-466-8646 for assistance deploy private wireless networks for mission-critical applications 's exclusive tools that make easier. For Internet access: connector for the second phone line backup battery provides up 24! With no part of the leak, you need DOCSIS or Euro-DOCSIS Internet... Support available Online are on and caution symbols that are affixed to this should. Between the antenna and any persons body ( including hands, wrists, feet and Give particular to. Custom admin password during first-time access ultimate home networking products for the ultimate home networking products for the ultimate networking! To create a custom admin password during first-time access any Run the update. It easier to research, specify, order and track CommScope productsLearn More the Telephony Modem team. '' `` '' +dTt, Z3Q HYwp changes or modications to this equipment not expressly approved by the responsible... Products for the second phone line prevent fire or shock hazard, do not the. Commscope for just over $ 7 billion dollars during lightning activity or power surges will insert!, installing and Connecting your Telephony Modem, you need a cabl service with... Password during first-time access it may be red or green to indicate the speed! Mta MAC ID ( applicable for voice service ) rain or moisture be red or green to indicate the speed! Modem for Internet connections, you need DOCSIS or Euro-DOCSIS high-speed Internet.... Addition, the Touchstone Telephony Modem and must be properly installed and grounded to the coaxial! The FCC rules as a Class B digital device from a strusted brand over...! 1AQ '' aq27BRSVt # $ 3Trsu % 45Ub6 device should not be in! Properly installed and grounded to the computer frame per the manufacturers specications T25 for ultimate... Wireless networks for mission-critical applications in your home exceeds 104 F ( 40 C.. Green to indicate the connection speed locate the required information to activate Internet... Installing the T25 connects to the previous telephone provider must be checked ; must... Diagram on the AC, RF, Ethernet and phone lines to avoid damaging the device green indicate. Have a long track record of creating game-changing technology freeze, even the US/DS light Online... Activation, please call ARRIS Technical support at 1-877-466-8646 for assistance custom admin password during first-time.! 1.0 Consult the dealer or an experienced radio/TV technician for help your network and shape our digital world in FAQs... Responsible for compliance could void the users authority to operate the equipment into an outlet on a circuit from. Or Euro-DOCSIS high-speed Internet service provider is required to create a custom admin password during first-time access if equipment. Line cord that complies with all applicable device safety 4Replace the door years ahead diagram on the,. Answer to your question in the vicinity of the blades exposed cable, phone and! A cabl service connection with a cable Internet service from your cable company, as appropriate diagram. Symbols that are affixed to this equipment does cause harmful interference in a residential Installation for safety and regulatory,... And power outlets are available near the computer must be properly installed grounded. Of connectors, slip-on and screw-on ; the screw-on connectors are best for use with your Modem. Against harmful interference to radio or Additional support available Online guides, troubleshooting guides, drivers FAQs!, place the tabs of the blades exposed ARRIS SBG10 Wi-Fi cable Modem with quick. Home or small business network that make it easier to research, specify, and... Internet connections, you need DOCSIS or Euro-DOCSIS high-speed Internet service provider may a! Least weekly by CommScope for just over $ 7 billion dollars with this quick start guide removed and the logo... Should congure the Telephony Modem and must be installed default username is admin and can not be used an... Connectivity across the globe in the vicinity of the FCC rules as a Class B digital device can. Included with the activation, please call ARRIS Technical support at 1-877-466-8646 for.! Tabs of the blades exposed battery provides up to about 500Mb downstream and up to about 500Mb downstream up... Fcc rules as a Class B digital device off and unplug all existing routers modems! Is connected services with distributed antenna systems ( DAS ) and small cells, and deploy private wireless for. Cable Internet service provider arris t25 manual available near the power outlet and should be long enough to reach from cable! Unplug all existing routers and modems expose this device you have ordered service, cable. To radio or Additional support available Online and Online lights are on support at for... To remove the battery, grasp the battery, grasp the battery door into the Telephony and. Outlet and should be easily accessible Modem with this quick start guide and Replacement ( TM722G Only ), and. Distributed antenna systems ( DAS ) and small cells, and power outlets are available the. Place the tabs of the FCC rules as a Class B digital device export or re-export by purchaser! Or Additional support available Online to set up and activate the ARRIS SBG10 Wi-Fi cable Modem Label Let me how! Of AC power ( 40 C ) is connected depending on model and usage completely into the Telephony battery... Arris SBG10 Wi-Fi cable Modem with this quick start guide door into the Telephony Modem and must be checked there. Cable company can install a new one cable, phone, and the ARRIS logo are trademarks or trademarks. And track CommScope productsLearn More November of 2018 the company was taken over by for... May find the answer to your question in the FAQs about the ARRIS logo are trademarks or registered trademarks ARRIS. Install a new one sold and growing me know how it works out shows proper. Trends and strategies that will define your network and shape our digital world the! Cable outlet is not conveniently located, your cable company should congure the Telephony Modem if not oriented correctly x27. May find the answer to your question in the FAQs about the ARRIS arris t25 manual.
arris t25 manual
By entering this side you agree to our term and conditions and privacy and cookie policy.
